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Server / Bartender Resume Example

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SERVER / BARTENDER
Career Overview
Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success. Enthusiastic customer service/telesales representative with strong knowledge of sales, account management and training.
Core Strengths
  • Active listening skills
  • Seasoned in conflict resolution
  • Courteous demeanor
  • Customer service expert
  • Telecommunication skills
  • Sharp problem solver
  • Adaptive team player
  • Opening/closing procedures
Accomplishments
Customer Interface
  • Greeted customers upon entrance and handled all cash and credit transactions.
  • Assisted customers over the phone regarding store operations, product, promotions and orders.

Database Maintenance

  • Assisted in the managing of the company database and verified, edited and modified members' information
Customer Service 
  • Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.
Work Experience
01/2016 to Current
Server / BartenderCompany Name － City, State
  • Promoted as lead server to open new restaurant for owners of  previous restaurant.
  • Contributor to excellence in customer service, streamlined coordination of seating guests to tables, managed accuracy in taking and processing of customer orders and expertise in use of cash register to complete sales.
  • Bartending and Keno certified.
  • Expert trainer for newly hired server employees
  • Mastered accuracy and dependability in closing down business for the day.
12/2014 to 01/2016
WaitressCompany Name － City, State
  • Demonstrated excellence in customer service, efficient coordination of seating guests to tables, demonstrates accuracy in taking and processing food and drink orders and expertise in use of cash register to complete sales.
04/2014 to 11/2014
Sales RepresentativeCompany Name － City, State
  • Demonstrated excellence in customer service to internal and external customers, services existing accounts, ensured accuracy in orders, and establishment of new accounts, resolved customer complaints by investigating problems and developing solutions, maintained professional and technical knowledge through job training, high contributor to team by accomplishing results.
02/2013 to 04/2014
Independent ConsultantCompany Name － City, State
  • Demonstrated excellence in customer service to customers, consistently demonstrated accuracy in recording and processing jewelry orders, demonstrated flexibility in meeting customer needs for great service, demonstrated expertise in use of cash credit and check deposits for sales, successfully managed customers concerns and helped explain the history, benefits and goals of the company.
02/2013 to 04/2014
Counter AssociateCompany Name － City, State
  • Provided excellent customer service to all customers and guests, demonstrated accuracy in processing food and drink orders, demonstrated expertise in use of cash register to complete sales, successfully managed closing duties which includes cleaning and restocking.
10/2012 to 02/2013
WaitressCompany Name － City, State
  • Welcomed customers and provides excellent customer service to all guests, demonstrated efficient coordination of seating guests to tables, demonstrated accuracy in taking and processing orders, demonstrated expertise in use of cash register to complete sales, successfully managed closing duties which includes cleaning and restocking.
08/2012 to 10/2012
WaitressCompany Name － City, State
  • Welcomed customers and provides excellent customer service to all guests, demonstrated efficient coordination of seating guests to tables, demonstrated accuracy in taking and processing food and drink orders, demonstrated expertise in use of cash register to complete sales, successfully managed closing duties which includes cleaning and restocking.
02/2012 to 03/2012
Toddler TeacherCompany Name － City, State
  • Demonstrated excellence in toileting, nutritional oversight and feeding of toddlers, provided educational opportunities and supervised play, demonstrated excellent child care and child safety skills.
02/2011 to 05/2011
Sales RepresentativeCompany Name － City, State
  • Provided excellent customer service to all customers and guests, successfully memorized new scripts daily for communicating of promotional packages to customers, mastered electronic documentation, processing and tracking of purchased and promotion of merchandise, demonstrated immediate resolution and consistent follow up to all customers questions and concerns.
04/2010 to 03/2012
Bakery WrapperCompany Name － City, State
  • Demonstrates excellence in customer service to internal and external customers, demonstrates mastery in wrapping, packaging, labeling and creative design in displaying baked goods, consistently demonstrates accuracy in recording and processing food orders, demonstrates expertise in use of cash register to complete sales.
01/2007 to 01/2008
Sales RepresentativeCompany Name － City, State
  • Provided excellent customer service to all customers and guests, mastered cash register to handle sales, managed opening and closing duties; setting up of merchandise and balancing of cash register.
Educational Background
Associate of Science: Business AdministrationMetropolitan Community College － City, State, USA
Associate of Science: Business AdministrationKaplan University － City, State, USA
2007
High School Diploma: General StudiesOmaha Public School － City, State, USA
Skills
Professional and friendly, resolves customer complaints, excellent customer service, telephone skills, careful and active listener, promotion, recording, cash handling, closing and inventory, sales, Microsoft Excel, Microsoft Office Suite, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, Data Collection, Data Entry
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Resume Overview

School Attended

  • Metropolitan Community College
  • Kaplan University
  • Omaha Public School

Job Titles Held:

  • Server / Bartender
  • Waitress
  • Sales Representative
  • Independent Consultant
  • Counter Associate
  • Toddler Teacher
  • Bakery Wrapper

Degrees

  • Associate of Science : Business Administration
    Associate of Science : Business Administration
    High School Diploma : General Studies

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