server bartender resume example with 11+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Career Overview
Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success. Enthusiastic customer service/telesales representative with strong knowledge of sales, account management and training.
Core Strengths
Active listening skills
Seasoned in conflict resolution
Courteous demeanor
Customer service expert
Telecommunication skills
Sharp problem solver
Adaptive team player
Opening/closing procedures
Accomplishments
Customer Interface
Greeted customers upon entrance and handled all cash and credit transactions.
Assisted customers over the phone regarding store operations, product, promotions and orders.
Database Maintenance
Assisted in the managing of the company database and verified, edited and modified members’ information
Customer ServiceÂ
Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.
Work Experience
2016 to CurrentServer / BartenderPala Mesa Resort Careers | Fallbrook, CA,
Promoted as lead server to open new restaurant for owners of  previous restaurant.
Contributor to excellence in customer service, streamlined coordination of seating guests to tables, managed accuracy in taking and processing of customer orders and expertise in use of cash register to complete sales.
Bartending and Keno certified.
Expert trainer for newly hired server employees
Mastered accuracy and dependability in closing down business for the day.
11/2014 to 2016WaitressAramark Corp. | Downingtown, PA,
Demonstrated excellence in customer service, efficient coordination of seating guests to tables, demonstrates accuracy in taking and processing food and drink orders and expertise in use of cash register to complete sales.
03/2014 to 10/2014Sales RepresentativeInternational Paper Company | Compton, CA,
Demonstrated excellence in customer service to internal and external customers, services existing accounts, ensured accuracy in orders, and establishment of new accounts, resolved customer complaints by investigating problems and developing solutions, maintained professional and technical knowledge through job training, high contributor to team by accomplishing results.
01/2013 to 03/2014Independent ConsultantCarrier Enterprise | Chattanooga, TN,
Demonstrated excellence in customer service to customers, consistently demonstrated accuracy in recording and processing jewelry orders, demonstrated flexibility in meeting customer needs for great service, demonstrated expertise in use of cash credit and check deposits for sales, successfully managed customers concerns and helped explain the history, benefits and goals of the company.
01/2013 to 03/2014Counter AssociateAramark Corp. | Dublin, OH,
Provided excellent customer service to all customers and guests, demonstrated accuracy in processing food and drink orders, demonstrated expertise in use of cash register to complete sales, successfully managed closing duties which includes cleaning and restocking.
09/2012 to 01/2013WaitressAramark Corp. | Due West, SC,
Welcomed customers and provides excellent customer service to all guests, demonstrated efficient coordination of seating guests to tables, demonstrated accuracy in taking and processing orders, demonstrated expertise in use of cash register to complete sales, successfully managed closing duties which includes cleaning and restocking.
07/2012 to 09/2012WaitressKindercare | Vancouver, WA,
Welcomed customers and provides excellent customer service to all guests, demonstrated efficient coordination of seating guests to tables, demonstrated accuracy in taking and processing food and drink orders, demonstrated expertise in use of cash register to complete sales, successfully managed closing duties which includes cleaning and restocking.
01/2012 to 02/2012Toddler TeacherInternational Paper Company | Forest Park, GA,
Demonstrated excellence in toileting, nutritional oversight and feeding of toddlers, provided educational opportunities and supervised play, demonstrated excellent child care and child safety skills.
01/2011 to 04/2011Sales RepresentativeHy-Vee | Waverly, IA,
Provided excellent customer service to all customers and guests, successfully memorized new scripts daily for communicating of promotional packages to customers, mastered electronic documentation, processing and tracking of purchased and promotion of merchandise, demonstrated immediate resolution and consistent follow up to all customers questions and concerns.
03/2010 to 02/2012Bakery WrapperInternational Paper Company | Gilroy, CA,
Demonstrates excellence in customer service to internal and external customers, demonstrates mastery in wrapping, packaging, labeling and creative design in displaying baked goods, consistently demonstrates accuracy in recording and processing food orders, demonstrates expertise in use of cash register to complete sales.
2007 to 2008Sales RepresentativeHickory Farms | City, STATE,
Provided excellent customer service to all customers and guests, mastered cash register to handle sales, managed opening and closing duties; setting up of merchandise and balancing of cash register.
Educational Background
Expected in to to Associate of Science | Business AdministrationMetropolitan Community College, Elkhorn, NEGPA: Status -
Expected in to to Associate of Science | Business AdministrationKaplan University, Omaha, NEGPA: Status -
Expected in 2007 to to High School Diploma | General StudiesOmaha Public School, Omaha, NEGPA: Status -
Skills
Professional and friendly, resolves customer complaints, excellent customer service, telephone skills, careful and active listener, promotion, recording, cash handling, closing and inventory, sales, Microsoft Excel, Microsoft Office Suite, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, Data Collection, Data Entry
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