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Server/bartender Resume Example

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SERVER/BARTENDER
Summary

Highly skilled server with 9+ yrs of experience. I am comfortable working in fast pace/ high volume establishments. Successfully at time management and problem solving under pressure. I also have great customer service skills and can take orders accurately while offering other items and up selling. I have taken and feel comfortable with parties of 2-30 by myself, and know that the guests receive everything they need/want in a timely manneror. ( i have taken parties of 80 with another server).

Skills

- Apply food handling rules.

- Apply health/sanitation standards.

- balance a cash register.

- mix drink.

- pour draft beers.

- knowledge of pos systems.

- prepare bills/checks.

- receive payment and make accurate change.

- serve food and beverages in a restaurant or bar.

- set up; clear dining area.

- understand government health and food regulations.

- use cash registers.

- serve food &/or beverages to patrons at the bar or tables.

- great communication skills.

- able to problem solve in high stress environments.

Experience
02/2020 to Current
Server/bartenderKnuckleheads bar and grill － New Bedford, MA
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
  • Promoted desserts, appetizers and specialty drinks.
  • Cleaned dining area between guests with efficient sweeping, glass washing and spill removal.
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
  • Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerances.
  • Prepared salads and appetizers to back up kitchen staff.
  • Managed closing duties, including restocking items and reconciling cash drawer.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Applied safe food handling and optimal cleaning strategies to protect customers and maintain proper sanitation.
09/2015 to Current
ServerBusters Sports Bar & Grill － North Dartmouth, MA
  • Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Cleaned dining area between guests with efficient sweeping, glass washing and spill removal.
  • Partnered with team members to efficiently serve food and beverages.
  • Restocked nonperishables and other items, including condiments and napkins from inventory to keep pantry well-supplied.
  • Checked patrons' identification to monitor minimum age requirements for consumption of alcoholic beverages.
  • Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerances.
  • Managed closing duties, including restocking items and reconciling cash drawer.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Applied safe food handling and optimal cleaning strategies to protect customers and maintain proper sanitation.
  • Operated and maintained cleaning equipment and tools, including dishwasher, hand wash stations, pot-scrubbing station and trash compactor.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Carefully transferred orders from kitchen and bar areas to tables and cleared plates as patrons finished food and beverage items.
  • Answered phone inquiries, scheduled and confirmed reservations.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Addressed any concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Calculated charges, issued table checks and collected payments from customers.
05/2017 to 07/2019
Server/bartenderCove surf and turf － New Bedford, MA
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
  • Promoted desserts, appetizers and specialty drinks.
  • Assisted individuals in selecting meal options, including entrees and dessertsand recommended alternative items for those with food allergies and gluten intolerances.
  • Managed closing duties, including restocking items and reconciling cash drawer.
  • Partnered with team members to efficiently serve food and beverages.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Reviewed identification for patrons before serving alcoholic drinks.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
  • Prepared both alcoholic and non-alcoholic beverages as specified by patrons, consistently delivering to tables or bar without spillage.
  • Addressed any concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Plated food and assessed plate presentation to maintain highest standard of food quality.
  • Answered phone inquiries, scheduled and confirmed reservations.
  • Carefully transferred orders from kitchen and bar areas to tables and cleared plates as patrons finished food and beverage items.
  • Applied safe food handling and optimal cleaning strategies to protect customers and maintain proper sanitation.
  • Greeted newly seated guests quickly and efficiently.
08/2011 to 06/2015
ServerPub 990 － Fairhaven, MA
  • Addressed any concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Calculated charges, issued table checks and collected payments from customers.
  • Processed customers' payments and provided receipts.
  • Prepared both alcoholic and non-alcoholic beverages as specified by patrons, consistently delivering to tables or bar without spillage.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Presented patrons with menus and specials promptly after seating, following up to address questions before taking orders.
  • Answered phone inquiries, scheduled and confirmed reservations.
  • Communicated effectively with patrons to establish preferences and dietary restrictions and make food and beverage recommendations.
  • Carefully transferred orders from kitchen and bar areas to tables and cleared plates as patrons finished food and beverage items.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Operated and maintained cleaning equipment and tools, including dishwasher, hand wash stations, pot-scrubbing station and trash compactor.
  • Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
  • Applied safe food handling and optimal cleaning strategies to protect customers and maintain proper sanitation.
  • Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
  • Cleaned dining area between guests with efficient sweeping, glass washing and spill removal.
  • Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerances.
Education and Training
06/2011
High School DiplomaNew Bedford High School － New Bedford, MA
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Resume Overview

Companies Worked For:

  • Knuckleheads bar and grill
  • Busters Sports Bar & Grill
  • Cove surf and turf
  • Pub 990

School Attended

  • New Bedford High School

Job Titles Held:

  • Server/bartender
  • Server

Degrees

  • High School Diploma

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