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Server/Bartender Resume Example

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SERVER/BARTENDER
Summary

Customer-oriented Waitress with six years of success creating memorable dining experiences for patrons. Talented at cheerfully recommending selections, taking orders and fulfilling requests exactly as asked. Enhanced customer satisfaction by maintaining upbeat attitude, while quickly attending to guests and their needs.

Skills
  • High-volume dining
  • Dining customer service
  • Table setting arrangements
  • Prompt table clearance
  • Buffet setup and takedown
  • Hors d'oeuvres service
  • Wine pairings
  • Food safety understanding
  • Menu knowledge
  • Regulatory compliance
  • Service prioritization
  • Relationship management
  • Conflict and dispute resolution
  • Effective sales techniques
  • Safe food handling
  • Seating assignment preparation
  • Point of Sale (POS) system operations
  • Check payment processing
Experience
09/2017 to Current
Server/BartenderCompany Name － City, State
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
  • Checked patrons' identification to ensure minimum age requirements for consumption of alcoholic beverages.
  • Recorded orders and partnered with team members to efficiently serve food and beverages.
  • Discussed alternative selections with chef for guests with food allergies or gluten-free requests.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
  • Served average of 40+ patrons daily at the club restaurant with consistent recommendations for exceptional service.
  • Placed reservations through phone and email into our reservation system.
  • Cleaned dining area between guests with efficiency.
  • Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
  • Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.
  • Restocked nonperishables and other items, including condiments and napkins from inventory to keep pantry well-supplied.
  • Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
  • Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
  • Event/Banquet set up-take down.
  • Trained in proper drink pours, and well known cocktails.

02/2016 to 07/2017
ServerCompany Name － City, State
  • Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
  • Restocked nonperishables and other items, including condiments and napkins from inventory to keep pantry well-supplied.
  • Assisted individuals in selecting meal options.
  • Cleaned dining area between guests with efficiency.
  • Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
  • Added special garnishes and other finishing touches to improve visual impact of plates and contrast or add flavor to dishes.
  • Prepared salads and appetizers to back up kitchen staff.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
  • Promoted desserts, appetizers and specialty drinks.
  • Recorded orders and partnered with team members to efficiently serve food and beverages.
  • Checked patrons' identification to ensure minimum age requirements for consumption of alcoholic beverages.
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
  • Managed closing duties, including restocking items, and prepping restaurant for opening the next day.
07/2014 to 05/2015
Laundry AttendantCompany Name － City, State
  • Received and marked articles for laundry, identifying code numbers or names, using hand or machine markers.
  • Disinfected equipment and supplies, using germicides and steam-operated sterilizers.
  • Cleaned and assisted with preventive maintenance of washers, dryers and other equipment.
  • Adhered to safety practices to decrease laundry-related accidents.
  • Maintained correct equipment settings such as spin speed, temperature and fill level to avoid machine issues and stoppage.
  • Collected soiled linens and clothing and delivered clean loads by using carts.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Answered on average 8 calls per hour to answer customer questions.
Education and Training
Some College (No Degree): Social WorkFort Hays State University － City, State
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Resume Overview

School Attended

  • Fort Hays State University

Job Titles Held:

  • Server/Bartender
  • Server
  • Laundry Attendant

Degrees

  • Some College (No Degree) : Social Work

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