Award-winning retail sales and customer service expert. Consistently meets commission-based sales goals. Retail sales professional who excels in fast-paced, deadline-driven environments. Client-focused with broad knowledge of selling services, credit card's, and insurance plan's. Enthusiastic Sales Associate possessing expertise in any sales industry. Reliable, punctual and hard working. Quick and effective at decision making, while maintaining excellent customer service throughout the sales process.
Perfect attendance record
MS Office proficient
Basic clerical knowledge
Excellent time management
Cheerful and energetic
Typing speed 80 WPM
Reliable and dependable
Within two months of being in a retail position. I had already outsold those above me. Due to superior sales skills and was offered a higher level job at academy sports and out doors as a team lead.
As customer service supervisor for Dick's Sporting Good's i won customer service and sales awards on a weekly basis always outselling those above me. Fulfilled all supervisory duties when store manager was on vacation. Consistently getting good customer reviews and great sales from all of my retail and sales positions.
Server and Host02/2014 to 05/2015Longhorn SteakhouseCumming, GAWon many food sales incentive competitions. Sold hundreds of item's to many different people on a day to day basis. Constant customer relationship building.
Customer Service Supervisor. 04/2013 to 07/2014Dick's Sporting Good'sCumming, GASupervised sales from associates to maintain sales goals. Maintained and groomed sells skills for my team member's. Sold protection services along with item's of any price. Always finding ways to bring in regular customers. Forming long and professional connections with customers.
Temporary Sales Associate.08/2012 to 11/2012Best BuyCumming, GASold product protection services, phone lines and data plans, while selling add on items that work with the services sold. Maintained friendly and professional customer interactions. Online or over the phone tech support.
Sales Associate and Team lead 10/2011 to 04/2013AcademyCumming, gaDescribed use and operation of merchandise to customers. Placed special merchandise orders for customers. Shared product knowledge with customers while making personal recommendations. Demonstrated that customers come first by serving them with a sense of urgency. Worked as a team member to provide the highest level of service to customers.
High School Diploma2011Roswell HighschoolRoswell, GA, U.S.AStudent government representative. Participated in many extra curricular activities like football, baseball, wrestling, and chess team.