Senior Communications Assistant resume example with 12+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:

Post - Graduate Level International Student ____________________________________________________________________

I am an enthusiastic communication professional with more than 8 years’ of experience with the United Nations, international development sector, non – profit and private sectors working in teams to develop and execute innovative communication strategies. I am seeking to leverage experience in promoting companies in a positive way through devising informational, promotional messages to build brand image. With experience working in a multicultural setting, I have a wide experience in communication, public relations, social media, digital communication, including skills in administration supporting organizations to ensure public relations, visibility, and awareness – raising goals are met using brand guidelines and policies. I am a self - motivated individual who combines result driven innovative skills with excellent team spirit in navigating complex operational environments.

  • Excellent communication skills
  • Basic graphic design skill
  • Administrative & client relationship
  • Problem resolution
  • Decision-making
  • Multitasking
  • Strategy development
  • Content Creation
  • Problem solving and innovation
  • Email Marketing
  • Event planning, facilitation and management
  • Organizational skills
  • Leadership
  • Collaboration & teamwork
  • Proficiency using Microsoft Office Tools & G-Suite, Outlook
  • Social media management
  • Experience with Social Media Platforms (Instagram, LinkedIn, Twitter, Facebook, YouTube etc.)
  • Photography
  • Creative Writing
  • Experience with Adobe, Canva, digital analytics using Algora
Medstar HealthBeltsville, MD,
  • As the Senior Communications Assistant at the International Organization for Migration had the responsibility to support the delivery on the overall Communications Strategy
  • I developed key communications priorities and roadmaps for implementation and operated as a member of the United Nations Communications Working Group and the Regional and Headquarters IOM Communication groups, contributing to interagency processes.
  • This included development of press releases, writing human interest stories, newsletter articles, communications campaigns/events for UN observances and media relations
  • Create content for the IOM Nigeria social media accounts and website
  • Create visibility for IOM programme activities across all 5 sub - offices and various projects
  • Drafting speeches and talking points for the Chief of Mission’s media appearance and events
  • I implemented a Risk Communication & Community Engagement project on COVID-19 in North - East Nigeria where I produced a radio talk show in English and indigenious northern Nigerian languages on various topics, in close coordination with other humanitarian & UN agencies
  • Supervised the production of a radio drama and public service announcements, production of IEC materials, flyers and posters for awareness raising purposes
  • Results and achievements:
  • Some of my key achievements and results include:
  • Developed and executed effective online marketing campaigns for online and offline programs, driving brand awareness
  • Developed content strategies to effectively reach the desired target audience and awareness goals
  • Created compelling visuals through proficient utilization of graphic tools resulting in increased brand engagements
  • Planned and executed promotional activities which achieved a 80% increased online engagement rate.
  • Introduced effective emergency resolutions and managed special projects
  • Increased Inbound web traffic by 42% through creating must-follow social media feeds and compelling stories to drive engagement
  • Streamlined operations by communicating efficiently with clients, keeping meticulous records, budget management and internal collaboration
  • Conducted daily updates to social media profiles to boost company online presence
  • Shared feedback from digital communities to allow for continuous improvement
  • Monitored KPIs and analyzed performance reports to determine future directions for social media
  • Designed targeted email marketing campaigns to reach desired audience
  • Planned and fully executed the communications components of the IOM Nigeria’s 20th Anniversary, and several other activities with high level events in Abuja (logistics, communications strategy and social media campaign)
  • With close coordination with the Public Information Officer, significantly increased organic following and engagement on all social media following on Facebook, Instagram and Twitter account
  • Strengthened media partnerships and engagement, by increasing our journalists’ network and contacts from media organizations and increased IOM reportage in the news
  • Developed strategy for monthly infographics and targeted content on social media
  • Development of key communications templates for efficiency of the unit including weekly activity template, online news monitoring template, social media monthly content calendar and schedule and social media monthly report template
  • Production of monthly situation reports for the mission and distribution to staff, donors, and partners, media and the public
  • This includes collation from all programmatic areas, review, editing and design
  • Consistent coverage of IOM Nigeria’s activities in the United Nation Nigeria monthly newsletter
  • Support with the production of the IOM quarterly newsletter, content, design, publishing and distribution
  • Photography at IOM events in Abuja for visibility and for storage in the online media library
  • Photography at IOM events in Abuja for visibility and for storage in the online media library, World Humanitarian Day, International Migrants Day Events, Global Migration Film Festivals and other organizational events.
  • Implementation of quarterly media parleys with the Country Representative as part of our media engagement
  • Placement of op-ed in notable Newspapers in the country This Day and Daily Independent Newspapers
  • Provision of support towards the development and airing of public service announcements (PSAs and radio dramas on COVID-19 in 8 radio stations across 3 North - East states in Nigeria
  • Assisted Public Information Officer with development and execution of departmental budget.
  • Designed communications content and delivered to targeted audiences.
  • Served on senior leadership team to advocate for communications department's needs.
  • Served as interim Officer -in charge for the media & Communications for an extended period during the absence of a substantive Head of Communications.
PROGRAMME ASSISTANT, 12/2016 to 05/2019
Barr EngineeringDenver, CO,
  • Project support assistance to the project “EU-Nigeria-UNODC-CTED Partnership Project III’ to ensure that the required organizational support is provided for the various project activities and also support the Communication aspect of the project
  • Focus is on the following areas, but not limited to:
  • Marking and Branding of IEC materials and Content Creation for UNODC communication materials
  • Carrying out required organizational, logistical and administrative arrangements for assigned clusters of project activities, such as seminars, workshops and meetings
  • This entails: determining service requirements and arranging for their procurement, organizing travel and accommodation of project personnel, experts and participants; preparing and timely dissemination of documents; supporting on-site conduct of activities, etc
  • Supporting the media contents production writings for social media advocacies on the elimination of drug abuses in the youth population of both males and females sponsored by UNODC and NDLEA
  • Assisting in the taking of photographs at UNODC CT project activities
  • Maintaining the up-to-date documentation centre/repository for publications, press releases and feature stories, as well as photographic and audio-visual materials
  • Supervised the production of advocacy and communication materials (e.g., films, videos, audio- visuals, etc.), while overseeing the qualitative aspects of production, (e.g., quality control, translations, reviews of layout and graphic design
  • Assisting in the verification before approval of Design templates, reports, branding, and print materials
  • Organizing, scheduling and coordinating all activities around workshops, and training sessions for beneficiaries and government partners
  • Support the Communication team to implement the communication plan & strategy by giving ideas to productions of media contents
  • Assist in formal and informal communications and following up contact with Government institutions and authorities, local representatives of other United Nations organizations, NGOs, civil society organizations, resource persons and the media regarding UNODC mandates and project matters
COMMUNICATION OFFICER (Volunteer), 11/2018 to 01/2019
Gannett Co. Inc.Burlington, VT,
  • A charity organization working to improve the living conditions of the truly poor, needy and less privileged in Nigeria most especially poor widows, women, children, the sick, the elderly, internally displaced persons and out of school children
  • Summary of key responsibilities:
  • Developed & implemented the organization’s communication and advocacy strategy
  • Developed effective relations with media organizations and ensured coverage and airing of project activities and campaigns
  • (The first TV News coverage and radio appearance was facilitated by me)
  • Co-ordinated the production communications materials including success stories, photographs, video, social media & website content
  • In accordance with program team, prepares project newsletters, fliers’ brochures and other publicity materials
  • Content Creation for all social media platforms
ADMINISTRATIVE OFFICER, 04/2014 to 11/2016
Family Health InternationalCity, STATE,
  • Managed a variety of administrative functions for a 6 – year $80million project funded by the United States Agency for International Development.
  • Provided administrative and operational leadership in the country office and oversight functions to all 9 field offices to resolve operational/admin issues for successful project implementation in the areas of office administration, logistics for workshops and trainings, assets & fleet management etc
  • Monitored office inventory to maintain supply levels.
  • Automated office operations, managing internal communications, correspondence, record tracking and data analysis.
  • Conducted staff performance evaluations to monitor progress and individual skills.
  • Supported senior leadership during executive decision-making process by generating daily reports to recommend corrective actions and improvements.
  • Directed and oversaw office personnel activities.
  • Planned staff and training meetings and scheduled conference rooms.
  • Recruited, trained and developed administrative team to support corporate growth and objectives.
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Utilized editing programs to proofread content for typo-free emails, memos and documentation.
  • Organized both physical and digital files and updated reports to coordinate project materials.
  • Coordinated appointments, meetings and conferences.
  • Inventoried and ordered supplies for office.
  • Developed administrative processes to achieve organizational objectives and improve office efficiency.
  • Scheduled appointments, meetings and events for management staff.
Family Health International, (FHI360)City, STATE,
  • Provided administrative support function to the Deputy Chief of party and country office staff:
  • Supported the Deputy Chief of Party at meetings, writing reports and minutes, coordinating his activities with other partners and stakeholders
  • Regularly liaised with health programs implementing partners and USAID
  • Produced and distributed memos, newsletters and other forms of communication.
  • Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
  • Prepared and prioritized calendars and correspondence.
  • Developed administrative processes to achieve organizational objectives and improve office efficiency.
  • Coordinated appointments, meetings and conferences.
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Composed correspondence, reports and meeting notes.
  • Kept office equipment functional and supplies well-stocked to promote efficient operations.
  • Set up workshops, conferences and meetings by scheduling and reserving rooms and preparing supplies.
NEWS REPORTER, 09/2007 to 08/2008
Nigerian Television AuthorityCity, STATE,
  • As part of the National Youth Service Scheme, I performed my primary assignment as a News reporter at the NTA Channel 5, Abuja TV station
  • During this time, I covered and reported a variety of events for news
  • Covered events, conducted interviews, developed news stories, and filed reports for news
  • Voiced reports, paid announcements, adverts and documentaries
  • Assisted in news production; Operated the teleprompter for the news broadcast
  • Presented coverage of breaking news and special events to viewers from onsite locations.
  • Communicated with the news room manager to accept assignments and update on progress.
  • Conducted interviews with various individuals to obtain valuable quotes for stories.
  • Covered news events at various locations and delivered information in cohesive format on-air.
Education and Training
Master of Science: Management, Expected in 12/2024
Bachelor of Arts: Linguistics, Expected in 02/2007
: Communications for Development, Expected in 03/2022
: Communications for SDGs 2030, Expected in 11/2021
: Awareness - Raising & Communications Training , Expected in 09/2022
2021 Risk Communication & Community Engagement for COVID-19: , Expected in 04/2021
- ,
Photography Course: Creating Unique images (Skills kitchen): , Expected in 07/2020
- ,
Communication is Aid Course (Humanitarian Leadership Academy: , Expected in 11/2018
- ,
Social Media for Development Course (USAID Global: , Expected in 10/2018
E- Learning Academy - ,
Leadership & Management Course: , Expected in 12/2015
University of Washington - ,
Certificate Course in Project Management: , Expected in 01/2013
British School of Project Management - ,

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Resume Overview

School Attended

  • ITC - ILO
  • E- Learning Academy
  • University of Washington
  • British School of Project Management

Job Titles Held:



  • Master of Science
  • Bachelor of Arts
  • Some College (No Degree)
  • Some College (No Degree)
  • Some College (No Degree)
  • 2021 Risk Communication & Community Engagement for COVID-19
  • Photography Course: Creating Unique images (Skills kitchen)
  • Communication is Aid Course (Humanitarian Leadership Academy
  • Social Media for Development Course (USAID Global
  • Leadership & Management Course
  • Certificate Course in Project Management

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