roving teller resume example with 14+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Professional Summary
Seasoned Customer Service Representative with an outstanding background in customer service, sales and banking. Addresses all questions and concerns with customer satisfaction in mind.
Work History
04/2016 to 01/2017Roving TellerFirst Bancorp | Fletcher, NC,
Organized and removed online banking files no longer in use.
Executed customer transactions, including deposits, withdrawals, money orders and checks.
Rapidly and efficiently prepared customer and ATM cash and change orders.
Organized, stocked and maintained the teller window area.
Continued education on current banking products and services through First Bank.
Maintained balancing record with 100% rate of accuracy.
Collected member loan payments.
Sold cashier's checks, traveler's checks and money orders.
Answered telephone inquiries on banking products including checking, savings, loans and lines of credit.
Maintained friendly and professional customer interactions.
11/2015 to 04/2016Customer Service RepresentativeSentry Insurance | Davenport, IA,
Call customer's to let them know they have a prescription ready for pick-up and answer any
questions they may have about it.
Offer delivery and verify patient's information.
Call doctor's offices to update patient information if we don't have a current phone number
Sort log labels by serial number and keep them in order an easily accessible
Gather mail out orders and prepare for packaging, verify all items are accounted for and seal and
schedule pick-up from USPS.
Order supplies for packaging and keep a log book as to what has
been sent out through the mail.
Provide relief in the retail pharmacy side if need.
Run cash register, answer customer's questions,
run drive-thru, stock shelves, count inventory, scan newly filled prescriptions to their correct BIN, keep a neat and clean work area, take out trash as needed, clean bathroom and sweep floors.
2014 to 07/2015Community AdvocateCentene Corporation | Quincy, IL,
Used and contributed to style guides and other design documentation to maintain coherent information and interaction design patterns.
Designed print and marketing initiatives for all website properties.
Delivered Specialty Medications
Ensured all clients needs were met
Prospect for new clients
07/2000 to 03/2001Bank TellerGardaworld | Tampa, FL,
Cash checks and pay out money after verifying that signatures are correct, that written and
numerical amounts agree, and that accounts have sufficient funds.
Enter customers' transactions into computers to record transactions and issue computer-generated
receipts.
Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips.
Balance currency, coin, and checks in cash drawers at ends of shifts, and calculate daily
transactions using computers, calculators, or adding machines.
Count currency, coins, and checks received, by hand or using currency-counting machine, to
prepare them for deposit or shipment to branch banks or the Federal Reserve Bank.
Examine checks for endorsements and to verify other information such as dates, bank names,
identification of the persons receiving payments and the legality of the documents.
Receive and count daily inventories of cash, drafts, and travelers' checks.
Process transactions such as term deposits, retirement savings plan contributions, automated teller
transactions, night deposits, and mail deposits.
Arrange monies received in cash boxes and coin dispensers according to denomination.
10/1996 to 07/1997Bank TellerGardaworld | Coffeyville, KS,
Cash checks and pay out money after verifying that signatures are correct, that written and
numerical amounts agree, and that accounts have sufficient funds.
Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips.
Enter customers' transactions into computers to record transactions and issue computer-generated
receipts.
Balance currency, coin, and checks in cash drawers at ends of shifts, and calculate daily
transactions using computers, calculators, or adding machines.
Examine checks for endorsements and to verify other information such as dates, bank names,
identification of the persons receiving payments and the legality of the documents.
Count currency, coins, and checks received, by hand or using currency-counting machine, to
prepare them for deposit or shipment to branch banks or the Federal Reserve Bank.
Receive and count daily inventories of cash, drafts, and travelers' checks.
Carry out special services for customers, such as ordering bank cards and checks.
Arrange monies received in cash boxes and coin dispensers according to denomination.
08/1997 to 04/2008Newspaper CarrierPIEDMONT PUBLISHING | City, STATE,
Deliver merchandise and collect payment.
Explain products or services and prices and demonstrate use of products.
Contact customers to persuade them to purchase merchandise or services.
Answer questions about product features and benefits.
Circulate among potential customers or travel by foot, truck, automobile, or bicycle to deliver or
sell merchandise or services.
Develop prospect lists.
Order or purchase supplies.
Distribute product samples or literature that details products or services.
Skills
Team Player
Excellent Communication Skills
Cash Handling Expertise
Quick Thinking Skills
Time Management Skills
Efficient Multi-Tasker
Handles Multiple Responsibilities
Fast Learner
Highly dependable
55wpm typing speed​
Strong Organizational Skills
Education
Expected in n/a to to Associate of Applied Science | Davidson County Community College, Lexington, North CarolinaGPA: Status -
Coursework includes Marketing
Coursework includes: Speech and Communication, Sociology and Psychology
Coursework in Business, Management and Communications
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