Roving Teller Resume Example
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ROVING TELLER
Professional Summary
Seasoned Customer Service Representative with an outstanding background in customer service, sales and banking. Addresses all questions and concerns with customer satisfaction in mind.
Skills
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Work History
Roving Teller, 05/2016
to 02/2017
First Bancorp – Fletcher , NC
First Bancorp – Fletcher , NC
- Organized and removed online banking files no longer in use.
- Executed customer transactions, including deposits, withdrawals, money orders and checks.
- Rapidly and efficiently prepared customer and ATM cash and change orders.
- Organized, stocked and maintained the teller window area.
- Continued education on current banking products and services through First Bank.
- Maintained balancing record with 100% rate of accuracy.
- Collected member loan payments.
- Sold cashier's checks, traveler's checks and money orders.
- Answered telephone inquiries on banking products including checking, savings, loans and lines of credit.
- Maintained friendly and professional customer interactions.
Customer Service Representative, 12/2015
to 05/2016
Sentry Insurance – Davenport , IA
Sentry Insurance – Davenport , IA
- Call customer's to let them know they have a prescription ready for pick-up and answer any questions they may have about it.
- Offer delivery and verify patient's information.
- Call doctor's offices to update patient information if we don't have a current phone number Sort log labels by serial number and keep them in order an easily accessible Gather mail out orders and prepare for packaging, verify all items are accounted for and seal and schedule pick-up from USPS.
- Order supplies for packaging and keep a log book as to what has been sent out through the mail.
- Provide relief in the retail pharmacy side if need.
- Run cash register, answer customer's questions, run drive-thru, stock shelves, count inventory, scan newly filled prescriptions to their correct BIN, keep a neat and clean work area, take out trash as needed, clean bathroom and sweep floors.
Community Advocate, 01/2014
to 08/2015
Centene Corporation – Quincy , IL
Centene Corporation – Quincy , IL
- Used and contributed to style guides and other design documentation to maintain coherent information and interaction design patterns.
- Designed print and marketing initiatives for all website properties.
- Delivered Specialty Medications
- Ensured all clients needs were met
- Prospect for new clients
Bank Teller, 08/2000
to 04/2001
Gardaworld – Tampa , FL
Gardaworld – Tampa , FL
- Cash checks and pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds.
- Enter customers' transactions into computers to record transactions and issue computer-generated receipts.
- Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips.
- Balance currency, coin, and checks in cash drawers at ends of shifts, and calculate daily transactions using computers, calculators, or adding machines.
- Count currency, coins, and checks received, by hand or using currency-counting machine, to prepare them for deposit or shipment to branch banks or the Federal Reserve Bank.
- Examine checks for endorsements and to verify other information such as dates, bank names, identification of the persons receiving payments and the legality of the documents.
- Receive and count daily inventories of cash, drafts, and travelers' checks.
- Process transactions such as term deposits, retirement savings plan contributions, automated teller transactions, night deposits, and mail deposits.
- Arrange monies received in cash boxes and coin dispensers according to denomination.
Bank Teller, 11/1996
to 08/1997
Gardaworld – Coffeyville , KS
Gardaworld – Coffeyville , KS
- Cash checks and pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds.
- Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips.
- Enter customers' transactions into computers to record transactions and issue computer-generated receipts.
- Balance currency, coin, and checks in cash drawers at ends of shifts, and calculate daily transactions using computers, calculators, or adding machines.
- Examine checks for endorsements and to verify other information such as dates, bank names, identification of the persons receiving payments and the legality of the documents.
- Count currency, coins, and checks received, by hand or using currency-counting machine, to prepare them for deposit or shipment to branch banks or the Federal Reserve Bank.
- Receive and count daily inventories of cash, drafts, and travelers' checks.
- Carry out special services for customers, such as ordering bank cards and checks.
- Arrange monies received in cash boxes and coin dispensers according to denomination.
Newspaper Carrier, 09/1997
to 05/2008
PIEDMONT PUBLISHING – City , STATE
PIEDMONT PUBLISHING – City , STATE
- Deliver merchandise and collect payment.
- Explain products or services and prices and demonstrate use of products.
- Contact customers to persuade them to purchase merchandise or services.
- Answer questions about product features and benefits.
- Circulate among potential customers or travel by foot, truck, automobile, or bicycle to deliver or sell merchandise or services.
- Develop prospect lists.
- Order or purchase supplies.
- Distribute product samples or literature that details products or services.
Education
Associate of Applied Science: n/a
Davidson County Community College - City, State
Davidson County Community College - City, State
- Coursework includes Marketing
- Coursework includes: Speech and Communication, Sociology and Psychology
- Coursework in Business, Management and Communications
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Resume Overview
School Attended
- Davidson County Community College
Job Titles Held:
- Roving Teller
- Customer Service Representative
- Community Advocate
- Bank Teller
- Newspaper Carrier
Degrees
- Associate of Applied Science : n/a
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