Trustworthy Teller who enjoys working in a customer-focused work environment. Offers strong knowledge of banking products and services. Dependable and punctual with outstanding mathematical aptitude.
Skills
Cash handling expertise
Math aptitude
Rapid 10-key data entry
Detail-oriented
Excellent time management skills
50 WPM typing speed
Compliance, banking laws and regulations
Night and safe deposit procedures
Goal-motivated
Work History
Roving CSR, 08/2016 to Current Savings Bank of Mendocino County – 200 N School St, Ukiah, Ca, 95482
Executed customer transactions, including deposits, withdrawals, cashier's check, telephone transfers and checks.
Rapidly and efficiently prepared customer cash and change orders.
Organized, stocked and maintained the teller window area.
Continued education on current banking products and services through BAI training and consistent re-reading of the Branch OPs manuals 1 and 2.
Collected member loan payments.
Executed wire transfers and account transfers.
Answered telephone inquiries on banking products including checking and saving.
Maintained friendly and professional customer interactions.
Travel to varies locations with a professional mindset to build positive relationships with customers and coworkers of the local area.
Cake Decorator, 11/2013 to 05/2016 Safeway – 1975 Pine St, Redding, Ca, 96001
Served bakery customers daily with professional and effective customer service.
Carefully and attentively took customer orders by phone and in person.
Filled out inventory and production sheets and informed head baker of stock levels as well as ordering supplies for the bakery.
Strictly scheduled and completed 15-40 cake orders to be finished daily while maintaining displays, back stock of products and skillful customer service.
Recipient of multiple positive reviews acknowledging dedication to excellent customer service.
Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
Kept work areas clean and neat at all times.
Education
Associate of Science: Computer Science, In Progress, Mendocino College - 1000 Hensley Creek Rd, Ukiah, Ca, 95482
