Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:

Outstanding record of delivering projects for new product launches and existing product improvements.

Expertise in leading cross functional – multi location teams, using excellent motivational, organizational, time management, and problem solving skills to inspire individuals to deliver systems that meet customer’s requirements and is on time and within budget.

Coordinated all aspects of product development by identifying and understanding engineering – technical – business requirements and corporate organizational needs while successfully delivering end products.

  • MS Project - Excel - Power Point - Word - Visio. Jira and Confluence.
  • Agile: 2 week sprints - facilitate sprint planning - daily standups - retrospective meeting.
  • Qualified to train or educate team on agile process.
  • Strong interpersonal - analytical - problem solving - negotiating - influencing - facilitation - prioritization skills.
Outstanding record of delivering projects for new product launches and existing product improvements
PROGRAMMER, 2000 to 02/2015
Ho ChunkQuantico, VA,
  • Information and analytical tools for the insurance, healthcare, and financial services industries. Conceived and implemented validation plans for software upgrades and hardware upgrades for enhancement projects. This involved creating and executing a validation project plan which coordinated IT implementation group activities with business unit development programmers that performed the validation tasks.
  • Validated the operating system upgrade of the 8100 servers that were used in the Risk Decision application.
  • Executed the validation of the DB2 system upgrade of the servers that were used in the Fraud Analysis application.
  • Implemented the validation of the network server's operating system upgrade for the Internal Risk Priority application. Implemented software maintenance and enhancements of Risk Decision System applications. Programming skills include: CICS, JCL; Syncsort; SQL; DB2; and VSAM.
PROJECT MANAGER, 01/2011 to 01/2015
Comet Signs, ,
  • Collaborated with project sponsor to create charter, document business cases, identify stakeholders, and high-level risks. Created Management Project Plans that contained communication requirements, change management requirements, human resource requirements, quality assurance strategies, risk identification and issue resolution. Collaborated with resource managers to identify, manage, negotiate roles - responsibilities, and identify - resolve conflicts. Obtained final acceptance of the project deliverables, documented lessons learned, closed contracts and archived project documentation.
  • Built a new Joomla based Verisk Website Linux clustered system which resulted in an outside vendor access improvement of 35% with a project team of 10 which included representation from 3 Information Technology (IT) groups and 1 business unit.
  • Upgraded systems that used DB2 Version 9 to DB2 version 10. Project was completed 10 day ahead of schedule. ◦ Managed a project team of 15 with representation from 2 IT groups and 8 business units.
  • Migrated outdated windows-32 bit SAS 9.1.3 system to a new Linux-64 bit SAS 9.4 system which resulted in a performance improvement of 32%. ◦ Project delivered on time and within budget ◦ Directed project team of 20 with representation from 4 East Coast IT groups, 1 West Coast IT group, 1 West Coast Business Unit and a SAS installation consultant team.
  • Developed and installed a new web based interactive Statistical Web Services product which brought in new revenues of $2.5 million annually. ◦ First Scrum project for the business unit. ◦ Educated about product backlog, stories, points, burn down rate and 2 week sprint deliveries. ◦ They were impressed on the smooth deliveries that resulted from the Scrum process. ◦ Led a team of 8 which included representation from 2 IT groups and 1 business unit.
  • Consolidated the Western Regional Processing Center into the Eastern Regional Processing Center resulted in a minimum expense reduction of $1,000,000 annually. ◦ Managed a project team of 15 with representation from 2 local IT groups, 1 remote New Jersey IT group, 1 Chicago based IT group and 1 business unit. Ronald Claire |
  • Installed 18 network Intrusion Protection Systems which resulted in a 45% decrease in network intrusions. ◦ Directed a project team of 10 with representation from 3 IT groups and 6 business units.
  • Upgraded the current Fire Suppression Rating Schedule application to capture Mitigation Hazard Discipline Data which brought in an additional $1.1 million annually. ◦ Managed a project team of 4 SW developers and representation from 2 IT groups and 1 business unit.
VALIDATION COORDINATOR, 01/1995 to 01/2000
Sotera Health CompanyOak Brook, IL,
  • Created and successfully executed validation plans for AT&T's telephone billing system upgrades. Coordinated 3 development personnel and 2 quality assurances personnel.
  • Introduction of web based billing system. Completed project validation on time and 5% under budget.
  • Long-lines Billing System annual upgrades. Found severe bug and finished the validation on time.
  • Network response improvement project which improved the network response time by 18%,
PROJECT COORDINATOR, 01/1988 to 01/1995
Crown Castle Usa IncSaint Louis Park, MN,
  • Developed and implemented project plans for custom control systems using DEC VAX minicomputers and mainframe computers. Managed 7 development engineers, monitored building of the control systems, and coordinated final quality assurance validations.
  • Successfully implemented the upgrade of Conrail's North East train single system. Developed and implemented a project plan, managed a Canadian based development team, directed a US system implementation team and supported Conrail's acceptance validation team.
M.S.: Information Systems Management, Expected in
Stevens Institute of Technology - ,
M.S., Information Systems Management, Stevens Institute of Technology
B.S.: Electrical Engineering Technology, Expected in
College of New Jersey - ,
B.S., Electrical Engineering Technology, College of New Jersey
Certification: IT Services, Expected in 2014
- ,
ITIL Foundation Certification in IT Services, Axelos - PeopleCert (2014)
Master: Scrum Alliance, Expected in 2011
Avtech Institute of Technology - ,
Certified Scrum Master, Scrum Alliance, Inc. (2011) Change Management, Total Quality Control, Effective Presentations, Effective Communications, Risk Management, PMI - Project Management Professional (Avtech Institute of Technology)
ITIL Foundation Certification in IT Services, Axelos - PeopleCert
Project Management Professional Information Technology Project Manager | Certified Scrum Master ITIL Foundation Certification in IT Services, Axelos - PeopleCert Certified Scrum Master, Scrum Alliance, Inc
Change Management, Total Quality Control, Effective Presentations, Effective Communications
Db2, Financial Services, Healthcare, Project Plans, Quality Assurance, Project Plan, Budget, Web Based, Cics, Jcl, Maintenance, Sql, Vsam, Control Systems, Dec Vax, Mainframe, Project Coordinator, Vax, Billing, Telephone, Change Management, Access, Business Cases, Cases, Contracts, Documentation, Fire Suppression, Intrusion, Linux, Million, Mitigation, Project Documentation, Project Manager, Sas, Serial Attached Scsi, Web Services, Excel, Microsoft Project, Ms Project, Problem Solving, Visio, Word, Itil, Parallel Method Invocation, Pmi, Project Management, Quality Control, Risk Management, Trading, Electrical Engineering, Systems Management

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy


Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score
could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:


resume Strength

  • Length
  • Personalization
  • Strong Summary
  • Target Job

Resume Overview

School Attended

  • Stevens Institute of Technology
  • College of New Jersey
  • Avtech Institute of Technology

Job Titles Held:



  • M.S.
  • B.S.
  • Certification
  • Master

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in: