person in charge resume example with 8+ years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
Results-driven Supervisor with experience steering and directing all aspects of operations, administration, budgeting and equipment maintenance. Practiced in orchestrating multiple projects with competing priorities involving process improvements, safety initiatives and quality control. Effective in collaborating with upper management to achieve organizational objectives. I am hard working, motivated, dedicated, reliable, passionate, fun and out going. I have a great imagination, and Over all im eager to learn and grow, with any company willing to take me on and me to their team.
Skills
Records Organization and Management
Training Management
Performance Evaluation and Monitoring
Management Team Building
Employee Motivation
Mathematical Calculation and Reasoning
Goal Setting
Team Leadership
Problem Anticipation and Resolution
Staff Development
Customer Service Management
Administrative Management
Recruitment and Hiring
Process Improvements
Staff Scheduling
Originality and Creativity
Policy Development and Enforcement
Department Oversight
Operations Oversight
Hiring and Onboarding
Delegating Work
Processes and Procedures
Money Handling
Strategic Planning
PPE Compliance
Organizational Structuring
Inventory Tracking and Management
Multitasking and Prioritization
Customer Relations
Price Structuring
Payroll Administration and Timekeeping
Data Analysis
Problem-Solving
Teamwork and Collaboration
Payment Processing
POS Systems
Customer Service
Opening and Closing Procedures
Flexible Schedule
Change Giving
Age Verification
Selling Gasoline
Maintaining Clean Premises
Punctual and Reliable
Credits and Refunds
Problem Solving
Employee Training
Cooperative Attitude
Reliable and Responsible
Cash Handling
Sweeping and Mopping
Customer Transactions
Staff Supervision
Cash Register Operations
Detail-Oriented
Honest and Dependable
Honest and Ethical
Willingness to Learn
Inventory Counts
Complaint Resolution
Recruiting and Interviewing
Training Needs Analysis
Data Entry and 10-Key
Financial Recordkeeping
Relationship Building
Creative Problem Solving
Time Management
Accounts Payable
Attention to Detail
Accounting and Bookkeeping
Experience
03/2022 to 02/2023Person in ChargeBj's Wholesale Club, Inc. | Old Bridge, NJ,
Interviewed applicants, recommended individuals for hiring and evaluated staff performance.
Established and enforced clear goals to keep employees working collaboratively.
Provided ongoing training to address staff needs.
Complied with company policies, objectives and communication goals.
Maintained operating schedules to provide effective coverage for key areas and achieve objectives.
Coached and mentored 20+ staff members through constructive feedback to develop long-term career goals.
Realigned workflows with changing business demands by evaluating processes and employee strengths.
Developed position rotation to support continuous improvement and operator development.
Maintained retail store presentation by overseeing merchandise replenishment, customer courtesy and inquiry response.
Trained, managed and motivated employees to promote professional skill development.
Motivated employees to share ideas and feedback.
Recruited and hired individuals demonstrating passion, dedication and added value to team.
Hired, coached and mentored team of 20+ sales representatives.
Represented integrity and professionalism in business, serving as mentor and role model to staff.
Provided leadership to 20+ employees through coaching, feedback and performance management.
Formed and sustained strategic relationships with clients.
Identified and solved complex strategy problems to drive organizational goals.
Managed scheduling for 20+ employees to optimize productivity.
Engaged professionally with Store director and customers to build rapport and nurture relationships.
03/2021 to 03/2022Food ClerkKroger | Saint Clair Shores, MI,
Located products for customers and provided suitable alternatives when needed.
Managed cash register operations using POS system and processed sales and returns.
Followed company guidelines for cleaning and sanitizing work surfaces and equipment.
Examined grocery products to immediately remove from stock expired or spoiled items, adhering to "first in, first out" rule.
Operated cash registers, scanners and computers to itemize and total customer purchases.
Maintained and organized store displays to enhance product visibility and expedite product location activities.
Reviewed tags on product shelves and made requested pricing changes.
Performed within front-end team, assisting manager and co-workers with any questions.
Answered questions and inquiries per shift regarding products, prices and availability.
Notified management of customer or employee accidents.
Notified supervisor of spills for quick clean-up and remediation.
Established and managed objectives for team production and customer service.
Verified invoices against delivered merchandise to drive shipment accuracy.
03/2020 to 03/2021Fuel ClerkKroger | San Juan, PR,
Processed payments via cash, credit and debit cards and counted back change to customers to avoid cash drawer errors.
Attended to gas spills and accidents promptly and according to established guidelines.
Maintained adequate food and beverages in display cases and refrigerators for customer convenience.
Processed gas and amenities payments.
Inspected identification to determine proper age of customers for alcohol and cigarettes.
Prepared daily records of food and gas sales and balanced register drawers.
Checked gas pumps for leaks or malfunctions and repaired faults.
Processed cash and credit payments for gasoline, food and other merchandise.
Cleaned store inside and out, straightened displays and maintained neat and inviting atmosphere for optimum customer satisfaction.
Checked customer ages before cigarette or alcohol purchases and allowed sale only if within legal age limits.
Monitored self-service gasoline pumps, helping customers with operation.
Interacted with vendors regarding incoming products, unpacked cases, verified pricing and stocked merchandise.
Contacted service technicians when gas pumps malfunctioned and labeled non-functioning pumps to prevent customer use.
Trained 5 new cashiers and supervised work during training period.
05/2014 to 04/2020Child Care WorkerMeadow Wood Children's Center | City, State,
Sanitized toys and tables to maintain clean, safe environment.
Assisted children in development of social, communication and problem-solving skills.
Used positive reinforcement and behavior modeling to instill discipline in children.
Secured indoor and outdoor premises to protect children.
Developed and implemented age-appropriate lesson plans.
Maintained safe, healthy and comfortable childcare environment.
Enforced rules to teach good manners and maintain safe environment.
Protected children from harm by monitoring environments and eliminating safety hazards.
Helped children make positive behavior choices by moderating interactions and modeling appropriate behaviors.
Maintained flexibility to work with children of various ages, different personalities and in different roles.
Regulated children's schedules to balance rest, learning and play.
Cared for 30 children ages 3 months to 13 years.
Monitored children's play activities to identify additional learning opportunities or behavioral issues.
Cared for physical, emotional and spiritual needs of children.
Assisted children with social, emotional and behavioral development.
Organized supplies and instructional materials to maintain tidy classroom.
Read stories to children to promote literacy skills.
Observed and monitored children to identify developmental strengths and target enrichment activities.
Rocked, changed and fed infants as young as 4 weeks.
Education and Training
Expected in 12/2020 to to Associate of Arts | CriminalogyEverett Community College, Everett, WAGPA:
Accomplishments
Consistently maintained high customer satisfaction ratings.
Recognized as Employee of the month for outstanding performance and team contributions.
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