(555) 432-1000,
, , 100 Montgomery St. 10th Floor
Professional Summary

Outgoing Pawnbroker well-versed in assessing items and negotiating prices. Knowledgeable about handling money, establishing loans and [Area of expertise]. Strong communication and customer service skills. Capable team player well-versed in pawn shop operation and regulations. Knowledgeable about many different merchandise markets, conflict resolution strategies and cataloging techniques. Productive, amiable and charming professional offering excellent negotiation skills. Enterprising Pawn Broker with outstanding knowledge of loan processes and extensive expertise in [Area of expertise] and [Type] appraisals. Known for increasing sales through online store management and best-in-class customer service. Great mathematic skills and success in inventory control.

  • Inventory management
  • Payment processing
  • Accurate money handling skills
  • Recordkeeping skills
  • Compliance requirements
Federal Law Enforcement Training Center Brunswick, GA, Expected in 07/2002 : Officer Academy - GPA :
Southwest Miami Senior High School Miami, FL Expected in 06/1988 High School Diploma : - GPA :
Work History
Sands Of Kahana - Pawnbroker
Las Vegas, NV, 01/2012 - 05/2019
  • Displayed merchandise by arranging in appealing and orderly way to boost sales.
  • Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Cultivated customer loyalty, promoted repeat customers and improved sales.
  • Logged reports, expenses, receipts and sales documents into digital database with [Software].
  • Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
  • Inspected merchandise for quality and estimate value when pawned.
  • Balanced and organized cash register by handling cash, counting change and storing items.
Chumash Casino - Immigration Inspector
Santa Ynez, CA, 12/1997 - 07/2006
  • Illustrated green card and immigration processes and managed communication channels to provide high level of service and consultation to immigration inquiries.
  • Collaborated with outside counsel to interpret and apply technical immigration policies and procedures.
  • Explained visa rules and regulations to comply with Department of Labor and Department of State standards.
  • Explained laws and regulations to travelers and distributors and promoted comprehension to foster adherence to requirements.
  • Reported seized contraband or attempts to illegally transport goods to proper authorities and documented observations and evidence for future actions.
  • Summoned law enforcement to detain persons found to be in violation of customs or immigration laws and arrange for legal action such as deportation.
  • Validated immigration documents, asked questions and reported discrepancies to authorities for further review.
  • Identified and siezed contraband, undeclared merchandise and vehicles or boats containing such merchandise.
  • Located and procured undeclared items or contraband and processed according to protocol to prevent entry into sovereign soil.
  • Evaluated shipments to determine duty and taxes due, completed applicable paperwork and informed individuals of expected liabilities.
  • Initiated civil and criminal prosecutions and cooperated with law enforcement agencies in investigation and prosecution of persons in violation of immigration or customs laws.
  • Examined baggage and personal items upon entering or leaving country to verify adherence to customs requirements and identify suspected violations.
  • Supported law enforcement agencies by providing accurate and timely data regarding illegal activity and testimony to facts related to cases.
  • Liaised with coworkers and immigration candidates to answer questions, resolve issues and explain immigration policy.
  • Created and managed processes and procedures to coordinate documentation for visa processing on immigrant and non-immigrant applications.
  • Consulted with foreign nationals on non-immigrant and immigrant visas and resolved routine and non-routine questions.
  • Maintained public access files to facilitate compliance, documentation and execution of immigration policies and procedures.
Rush Enterprises - Limousine Chauffeur
Roanoke, TX, 02/1996 - 03/1997
  • Waited for passengers at designated high-volume locations such as airports and popular nightlife spots.
  • Stored passenger luggage and personal items with care for safety and security.
  • Transported high-value clients with professionalism and discretion.
  • Calculated rides costs, received money and returned change.
  • Maintained vehicle cleanliness to maximize passenger satisfaction.
  • Operated all vehicle types, including party vehicles, buses, and town cars.
  • Checked in with dispatch to determine schedule and planned pickups.
  • Provided mobility to assistance to disabled passengers.
Southland Towing - Tow Truck Driver
City, STATE, 01/1995 - 03/1996
  • Fastened chains, straps, covers and binders to secure load during transit.
  • Recovered vehicles, completed private tows and managed involuntary pick-ups on behalf of business and law enforcement professionals.
  • Operated [Type] and [Type] trucks to tow [Vehicle], [Vehicle] and [Vehicle].
  • Answered roadside assistance calls for tows and other vehicle support.
  • Secured loads with proper strapping and bracing techniques to prevent damage to valuable assets across [Number]-mile transports.
  • Maintained telephone and radio contact with supervisor to receive delivery instructions.
  • Invoiced, collected monies due and settled accounts with shippers each day.
  • Finalized daily logs on schedule to update internal records and uphold DOT requirements.
Spanish :
Native or Bilingual
Negotiated :

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Resume Overview

School Attended

  • Federal Law Enforcement Training Center
  • Southwest Miami Senior High School

Job Titles Held:

  • Pawnbroker
  • Immigration Inspector
  • Limousine Chauffeur
  • Tow Truck Driver


  • High School Diploma

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