park services resume example with 11+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - : - -

Motivated Team Leader skilled in designing and following production schedules. Offers proven history of maximizing team productivity to meet targets. Dedicated to employee safety and proactive assignment, schedule and personnel management.

  • Stockroom Upkeep
  • Customer Service
  • Dispute Mediation
  • Merchandising
  • Policy and Procedure Adherence
  • Teamwork and Collaboration
  • Flexible Schedule
  • Problem-Solving
  • Time Management
  • Team Player Mentality
  • Friendly and Outgoing
  • Listening Skills
  • Reliable and Punctual
  • Customer- and Service-Oriented
  • Documentation and Recordkeeping
04/2022 to Current
Park Services Worlds Of Fun Charlotte, NC,

Cleaning and Maintaining the appearance of the Island by Assessing conditions of Bathrooms, Fishing Pier and Road side areas through consistent patrols and Cleared the areas regarding trash and debris as well as reporting to facility maintenance any areas that needed repair to better the Guest Experience and the safety of wild life on the Island.

03/2019 to 04/2022
TLE Technician Essity Aktiebolag (Publ) Las Vegas, NV,
  • Handled yearly and preventive maintenance to keep vehicles in good working condition.
  • Completed documentation promptly, enabling service requests to be properly recorded and tracked.
  • Communicated with customers for outstanding customer service and to increase repeat business.
  • Logged services performed in service ticket system.
  • Followed established safety rules, OSHA guidelines and company safety policies and procedures.
  • Trained new team members on service processes to increase productivity.
  • Examined previously completed work for accuracy.
  • Assisted customers with price checks, lifting heavy items and addressing other inquiries.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Handled customer inquiries with exceptional professionalism and enthusiasm.
  • Provided customer service and issue resolution to increase QA satisfaction levels.
05/2018 to 03/2019
Overnight Clean Team Supervisor Express, Inc. Round Rock, TX,

Trained Employees on daily tasks and coached to improve performance.

Enforced Procedures and policies for safety and quality services.

Addressed operational issues and determined changes to drive improvements.

Assigned tasks to employees and supervised activities to meet operational needs and boost customer satisfaction.

Led team by answering questions and solving complex problems daily.

Held performance evaluation meetings to discuss key performance indicators and address areas needing improvement.

Coordinated, organized and prioritized workloads for clean team members.

Kept work areas clean, neat and free of safety hazards to maximize efficiency.

Delegated daily tasks to team members to optimize group productivity.

Conducted inspections of equipment before , during and after shifts to prevent project delays and resolve issues.

06/2016 to 05/2018
TLE Bay Supervisor Walmart City, STATE,

Resolved customer complaints and adjusted policies to meet changing needs.

Established and enforced clear goals to keep associates working collaboratively.

Provided ongoing training to address associates needs.

Complied with company policies, objectives and communication goals.

Identified and corrected performance and personnel issues to reduce impact to business operations.

Maintained operating schedules to provide effective coverage for key areas and achieve objectives.

Coached associates to develop long-term career goals.

Interviewed applicants, recommended individuals for hiring and evaluated associate performance.

Evaluated processes and employee strengths to realign workflows with changing business demands.

Reviewed completed work to verify consistency, quality and conformance.

Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Remained calm and professional in stressful circumstances and when dealing with unhappy associates and customers effectively diffusing situations.

Treated associates with fairness and respect , providing recognition of accomplishments.

Completed thorough opening, closing and shift change functions to maintain operational standards each day.

Prioritized sanitation, safety and health standards in work areas to meet OSHA requirements.

12/2015 to 06/2016
Department Manager Walmart City, STATE,

Worked closely with sales associates to complete tasks.

Followed safety protocols and company processes and procedures.

Enforced safety rules and other policies to protect associates and minimize company liability.

Supported shrinkage and safety awareness, reviewed sales and inventory data, identified trends and prepared reports for management.

Handled shift overstock, restocking and inventory control.

03/2013 to 12/2015
TLE Support Manager Walmart City, STATE,

Assessed and increased quality of service by monitoring associate and customer interaction.

Performed periodical review with associates and delivered constructive feedback.

Maximized coverage during key hours by preparing effective schedules.

Delegated work to staff, setting priorities and goals.

Coached associates on strategies to enhance performance and customer relations.

Coordinated with associates to clarify information and enforce procedures resulting in effective problem solving and smoother operations.

03/2011 to 03/2013
Sales Associate Walmart City, STATE,

Collected payments and provided accurate change.

Completed daily recovery tasks to keep areas clean and neat for maximum productivity.

Helped customers find specific products, answered questions and offered product advice.

Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.

Built and maintained relationships with peers and upper management to drive team success.

Met merchandise processing standards and maintained organized and accessible work area.

Used technology resources to assist customers in locating and selecting items.

Assisted other associates with sales-processing tasks tom meet daily sales goals.

Answered incoming calls to provide store, products and services.

Continuously rotated stock on shelves to make sure customers got the highest quality of merchandise.

Stocked new freight daily at the beginning of each shift.

Education and Training
Expected in 09/2008 to to
Certified Massage Therapist: Massage Therapy
Empire Beauty School - Portland, ME,
Expected in 06/1989 to to
Jefferson High School - Rockford, IL,

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Resume Overview

School Attended

  • Empire Beauty School
  • Jefferson High School

Job Titles Held:

  • Park Services
  • TLE Technician
  • Overnight Clean Team Supervisor
  • TLE Bay Supervisor
  • Department Manager
  • TLE Support Manager
  • Sales Associate


  • Certified Massage Therapist
  • GED

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