Customer-oriented successful at troubleshooting and handling customer support issues in a timely manner.
Energetic with strong time management skills who thrives in a fast-paced, dynamic environment.
Assistant Manager with more than seven years of professional customer service and leadership experience. Effective in motivating others to reach their optimum potential, experienced with all facets of the hiring, training, coaching and development processes of fast food.
Dedicated food service worker proficient in customer service, food handling, preparation and Point of Sale (POS) transactions. Seeking customer service position with opportunities for advancement in management.
Succeeding in customer service.
Successfully implemented inventory control.
Personable and responsible in customer service, solid team player with an upbeat positive attitude.
Papa Murphy's take n bake11/2006
to Current Emily Hulbert – Kalamazoo,
MI Assistant Manager
Running 9-7 manager shifts.
Recruiting new staff, training and developing existing staff, motivating and encouraging the staff to achieve company's goals, coordinating staffs scheduling and rotas.
Implementing and instilling in the teams company policies and procedures.
Handling customer complaints.
Successfully fulfilling and exceeding in customer service and satisfaction.
Provided incentive to increase productivity by offering employees awards for best customer service.
to 12/2008 Mysia Vaughn – Portage,
MI Daycare Provider
Meeting basic hygienic needs and ensuring children are well-fed throughout the day.
Helping with homework.
Expose children to educational activities throughout the day to help them grow developmentally and intellectually.
Provide nap time routines from ages 3-5.
Teach children to be independent to help and clean their rooms and around the house.
ProCare Household/Office building Service06/2005
to 11/2006 Deborah Moss – Portage,
Cleaned in and around the buildings, prioritizing safety at all times.
Thoroughly scrubbed and cleaned bathroom fixtures and partitions.
Cleaned windows, glass partitions and mirrors using soapy water, surface cleaner, sponges and squeegees.
Collected, sorted and transported recyclable materials.
Kept janitorial closets and organized.
Associate of Arts: Nursing/some college credits earned2016KVCC-