Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
:
Summary
Personable and dedicated Customer Service Representative with extensive experience in retail industry. Solid team player with upbeat, positive attitude and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Skills
Package Processing Equipment
Product Inspection
Communications
Customer service
Team building
Organization
Process improvement
Experience
Packer, 07/2019 to 09/2019 Owens Corning Headquarters – Brentwood, NH,
Accurately documented package information by completing associated paperwork, attaching labels and running barcodes using scanners.
Labeled boxes and placed in outbound collection areas.
Selected items from bins, scanned tags with tracker and loaded onto cart.
Transported approximately 60 packages each [shift] to loading docks using conveyors and manual labor.
Utilized manual labor to transport boxes, pallets and crates through warehouse.
Monitored aisles and floor areas for neatness and organization to enable forklifts to effectively operate throughout warehouse.
Fulfilled orders quickly to accomplish challenging daily objectives.
Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
Assisted fellow Packers during peak periods to meet quotas.
Selected products and items from shelves and pallets for customer orders.
Reviewed orders for specialty codes to determine item locations in warehouse.
Labeled pallets with proper information for storage in correct locations within warehouse.
Packed fragile items with bubble wrap to prevent breakage during shipping.
Limited damage to products and orders by using care when choosing items.
Picker, 04/2018 to 07/2019 Hd Supply – GA, State,
Accurately documented package information by completing associated paperwork, attaching labels and running barcodes using automated scanners.
Labeled boxes and placed in outbound collection areas.
Selected items from bins, scanned tags with tracker and loaded onto cart.
Transported approximately 40 packages each shift to loading docks using conveyors and manual labor
Monitored aisles and floor areas for neatness and organization to enable forklifts to effectively operate throughout warehouse.
Fulfilled orders quickly to accomplish challenging daily objectives.
Operated a computer tracking system to view open orders and review directions to storage locations.
Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
Assisted fellow employees during peak periods to meet quotas.
Selected products and items from shelves and pallets for customer orders.
Reviewed orders for specialty codes to determine item locations in warehouse.
Labeled pallets with proper information for storage in correct locations within warehouse.
Packed fragile items with bubble wrap to prevent breakage during shipping.
Limited damage to products and orders by using care when choosing items.
Confirmed items picked for orders by keying codes into the computer system.
Cashier, 11/2016 to 07/2017 Spartannash – Bellevue, NE,
Assisted with purchases, locating items and signing up for rewards programs.
Read weekly sales inserts and monitored price changes.
Processed returned items in accordance with store policy.
Helped customers find specific products, answered questions and offered advice.
Assisted customers with account updates, new service additions and promotional offers.
Processed approximately 100 transactions per day with exceptional accuracy.
Properly verified customer identification for alcohol or tobacco purchases.
Processed customer payments quickly and returned exact change and receipts.
Processed all sales transactions accurately and promptly to prevent long customer wait times.
Resolved issues with cash registers, card scanners and printers.
Monitored sales events to protect products, added new merchandise and rang up purchases.
Drove sales and add-on purchases by promoting specific item options to customers.
Learned roles of other departments to provide coverage and keep store operational.
Compiled and updated client data to track payments trends and support accurate accounting.
Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Received payments for items purchased and issued receipts.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Worked closely with front-end staff to assist customers.
Resolved issues regarding customer complaints and escalated worsening concerns to management for remediation.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Welcomed customers, offering assistance to help find necessary store items.
Inspected items for damage and obtained replacements for customers.
Infant Teacher, to Primrose Schools – Chapel Hill, TN,
Helped infants develop communication skills through baby sign language while also promoting positive behaviors and social skills.
Sanitized toys, equipment, supplies and surfaces regularly.
Followed safe feeding guidelines and parental requests for breastmilk, formula and solids.
Collaborated with parents to develop and maintain strong support networks and build rapport to foster seamless communication.
Implemented hands-on, play-based strategies such as games and crafts for experiential learning.
Changed diapers, used bibs and monitored behaviors to maintain good hygiene for each child.
Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.
Identified children in need of extra support for emotional, health-related or developmental concerns and conceived improvement strategies.
Maintained tidy, clean and safe environments for children.
Taught children foundational skills such as colors, shapes and letters.
Maintained daily records of individual activities, behaviors, meals and naps.
Planned and led games, reading and activities for groups of 8 children.
Identified early signs of emotional or developmental problems in children and brought problems to parents' attention.
Recognized early signs of emotional or developmental problems in children.
Education and Training
High School Diploma: , Expected in 05/2016 to West Nassau High School - Callahan, FL, GPA: Status -
Phlebotomy Certificate : Phlebotomy, Expected in 05/2020 to Dynamic Phlebotomy Training - Jacksonville FL, GPA: Status -
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