, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
:
Professional Summary
Hardworking professional with exceptional talents in fulfillment, communication and good work ethics. Have customer service skills with experience working in solitary role or as part of fast-paced team. Honest and punctual employee. Eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of job duties while always being Motivated to learn, grow and excel in everything I do.
Accomplishments
Supervised team of 10 staff members.
Skills
Inventory Control
Teamwork
Cleaning
Packaging
Materials Packing
Heavy Lifting
Equipment Cleaning
Food Safety Regulations
Labeling
Shipping procedures
Hand tool use
Storage expertise
First Aid/CPR
Detail-oriented
Multitasking abilities
Planning and Coordination
Work History
Packer, 04/2021 to Current Tremco Illbruck – Mansfield, OH,
Promoted delivery efficiency by accurately labeling and organizing containers.
Prepared orders accurately by processing requests, pulled materials from warehouse, packing boxes, and prepared shipments.
Checked packing slips and other documentation to appropriately box items requested by clientele.
Maintained neat, clean and safe workspace to avoid hazards
Quickly and properly wrapped and boxed people's personal items, maintaining uniformity to meet fulfillment targets.
Protected materials for transport by correctly packaging products boxes and crates.
Detail Construction Cleaning Assistant Manager, 05/2016 to 02/2020 Providence Health & Services – Edmonds, WA,
Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Planned team-building exercises to increase employee performance and job satisfaction.
Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
Assessed job applications and made hiring recommendations to bring in top candidates for Claire vacancies.
Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
Monitored security and handled incidents calmly.
Server, 09/2014 to 01/2015 Carlyle Group Inc. – Washington, DC,
Arranged and prepared tables for customers to provide guests with excellent experiences and foster repeat business.
Explained menu items and suggested appropriate options for food allergy concerns.
Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
Cultivated warm relationships with regular customers.
Prepared beverages and filled food orders for customers.
Kept register accurate through correct billing, payment processing and cash management practices.
Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
Bussed and reset tables to keep dining room and work areas clean.
Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
Collaborated with kitchen team to support order preparation and minimize customer service issues by verifying meals.
Stayed up-to-date on menu changes to offer current and accurate information and help customers select optimal meal choices based on individual preferences.
Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Answered customers' questions, recommended items and recorded order information.
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity.
Printed dining checks with total due, collected payment and offered receipts to complete transactions.
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Processed orders and sent to kitchen employees by Action.
Asked customers for feedback, solved problems, provided additional items and Action throughout meal.
Manager, 10/2009 to 06/2012 Chop Teriyaki – City, STATE,
Applied customer feedback to develop process improvements and support long-term business needs.
Recorded inventory sales into organization's weekly income report.
Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
Maximized performance by monitoring daily activities and mentoring team members.
Developed and maintained relationships with customers and suppliers through account development.
Cross-trained existing employees to maximize team agility and performance.
Evaluated employees' strengths and assigned tasks based upon experience and training.
Established and updated work schedules to account for changing staff levels and expected workloads.
Propelled continuous improvements and strategically capitalized on current market trends.
Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
Onboarded new employees, including training, mentoring and new hire documentation.
Education
High School Diploma : , Expected in 08/2010 to Sonora High School - La Habra, CA GPA: Status -
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