Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Education
Expected in to to High School Diploma | Snow College, Ephraim, UTGPA: Status -
Professional Summary
Reliable worker offering strong multitasking, problem-solving, and communication skills, as well as strengths in promoting products and finalizing sales. Committed and hardworking with experience processing transactions and assisting customers. A creative problem solver dedicated to resolving issues. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Skills
Product upselling
Cash register operations
Credit card processing
Stocking and Replenishing
Heavy lifting
Coupons and gift cards
Written and verbal communication
Good telephone etiquette
Customer assistance
Payment collection
POS Systems
Point of Sale Knowledge
Multi-tasking ability
Cleaning procedures
Basic math skills
Shelf-cleaning
Work History
06/2020 to 08/2020Order PackerKaplan Early Learning Company | Winston Salem, NC,
Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
Cooked batches of food according to standard recipes.
Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
Used downtimes to prepare ingredients and restock supplies for expected busy periods.
Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
Communicated effectively with customers to plan large or specialized orders, providing customers with recommendations, samples and response to particular requests.
Prepared and expedited food orders to support waitstaff and other team members.
Prepared cooking supplies, ingredients and workstations during opening and closing procedures to maximize efficiency.
Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
Maintained clean, trash-free workspaces to maximize productivity and safety.
02/2020 to 04/2020CashierParkland Health & Hospital System | Dallas, TX,
Entered orders into computer system quickly and in proper sequence.
Warmly greeted and welcomed customers to establishment before requesting food order.
Used downtime between customer orders to fulfill other guest services, including drink refills and order corrections.
Described menu items in detail and educated customers about meal options.
Checked outgoing orders for accuracy before delivery.
Welcomed customers and provided quick and attentive service.
Accurately performed cash register operations to process and receive payments and issue change.
Checked in with kitchen staff regarding menu questions, length of wait, incorrect orders and product availability and relayed information to customers.
Took down call-in food and beverage orders from guests, quickly and accurately relaying orders to service attendants.
Restocked bags, cups, lids, sauces and other counter supplies.
Maintained stock levels of drink supplies, condiments and napkins at self-service stations during non-peak hours to reduce work interruptions.
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Processed POS transactions, including checks, cash and credit purchases or refunds.
01/2019 to 07/2019Restaurant HostessOmni Hotels | Montreal, CA,
Watched dining area staff to evaluate server loads and calculate accurate wait times.
Cultivated positive guest relations by managing information and orchestrating speedy seating.
Planned and executed [Number]-guest parties by organizing menus, spaces and special requests.
Assisted managers with quickly resolving service- and food-related issues.
Supervised server balance and monitored table turnover to accurately seat customers and keep customers happy.
Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.
Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction.
Supported servers, food runners and bussers with keeping dining area ready for every guest.
Worked closely with servers to efficiently set up new tables, monitor food and kitchen availability and maintain customer satisfaction.
Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
Answered customer questions about hours, seating and [Type] information.
Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Reviewed and resolved differences between accounting information and cash drawer.
Processed POS transactions, including checks, cash and credit purchases or refunds.
Counted cash in register drawer at beginning and end of shift.
Efficiently processed new orders, completing 200+ daily transactions with remarkable accuracy.
Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Assisted customers by answering questions and fulfilling requests.
Increased sales 10% by offering advice on purchases and promoting additional products.
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