A team oriented Manager with a strong track record of establishing solid relationships with clients, doctors, legal professionals, co-workers, administration and local agencies.
Skills
Knowledge of the ins and outs of Child Protective Services (CPS)
Skilled in Suicide Risk Assessments
Practiced in Family Assessments
Trained in the Toyota Model and Sanctuary Model
Positive strength based teacher, supervisor and clinician
Experience collaborating and leading treatment teams
Goal oriented with a track record of excelling and exceeding goal targets
Experience writing strength based, attainable and measurable treatment goals
Experience writing weekly, monthly, and year end fiscal and variance reports
Experience developing, writing and presenting monthly and year end Outcome report
A creative thinker that enjoys challenging problem solving
An experienced crisis worker and a quick thinker in times of stress
A bright and intelligent personality who creates a collaborate work environment
Excellent organizational skills
Believes in each persons ability to take another step towards their goals
Accomplishments
Voluntarily created and wrote an monthly and year end Outcomes report for the Mental Health Emergency Department at Forbes Hospital
Effectively managed caseloads of more than 90 clients at any given time
Effectively managed up to 24 therapists and 2 supervisory staff at any given time
Selected as an agency representative to the State Children's Committee for Family Services of Western Pennsylvania
Leader in establishing the Family Based Program for Family Services of Western Pennsylvania and the Mental Health Emergency Department at Forbes Hospital
Created and maintained Needs Assessment resource guides for Forbes Hospital Mental Health Emergency Department
Experience
Needs Assessment Counselor, 06/2016 - Highmark Inc. – Washington, PA,
Provided clinical assessment, collaboration and treatment plans for patients
in the Mental Health Emergency Department. Efficiently gathered information from families and social services agencies to inform development of treatment plans. Collaborated closely with treatment team to appropriately coordinate client care services. Interacted with clinical staff and external resources such as school or community personnel. Consulted with psychiatrists about client medication changes, issues with medicine compliance and efficacy of medications. Referred clients to other programs and community agencies to enhance treatment processes. Guided clients in understanding illnesses and treatment plans. Evaluated patients for psychiatric services and psychotropic medications. Diagnosed mental health, emotional and substance abuse disorders. Recorded comprehensive patient histories and coordinated treatment plans with multi-disciplinary team members.
Family Based Program Director, 08/1995 - 2016 Family Services Of Western Pennsylvania – City, STATE,
Provided clinical, administrative and fiscal direction for a 2county, 12 team
Family Based Program. Quickly responded to crisis situations when severe mental health and behavioral issues arose. Efficiently gathered information from families and social services agencies to inform development of treatment plans. Conducted outreach, advocacy and rehabilitative services for regular cases and crisis intervention. Collaborated closely with treatment team to appropriately coordinate client care services. Interacted with clinical staff and external resources such as school or community personnel. Developed comprehensive treatment plans that focused on accurate diagnosis and behavioral treatment of problems. Taught clients anger management techniques, relaxation skills, impulse control, social skills, emotional coping skills and functional living skills. Worked with parents and teachers to implement consistent behavior therapy techniques at home and school. Consulted with psychiatrists about client medication changes, issues with medicine compliance and efficacy of medications. Organized treatment projects that focused on problem solving skills and creative thinking. Referred clients to other programs and community agencies to enhance treatment processes. Created and reviewed master treatment and discharge plans for each client. Guided clients in understanding illnesses and treatment plans. Developed appropriate policies for the identification of medically-related social and emotional needs of clients. Evaluated patients for psychiatric services and psychotropic medications. Monitored patients prescribed psychotropic medications to assess the medications’ effectiveness and side effects. Evaluated patients to determine potential need to transfer to specialized inpatient mental health facilities. Led patients in individual, family, group and marital therapy sessions. Executed appropriate risk-assessment and mitigation strategies. Referenced and used various therapy techniques, including psychodynamic, family systems, cognitive behavioral and lifespan integration psychotherapy. Served as lead clinician for patients with bipolar, depression, anxiety and personality disorders. Wrote weekly fiscal variance reports, monthly variance reports and annual fiscal and outcomes reports.
Child and Adolescent Outpaient Thrapist, 06/1991 - 06/1995 Northern Southwest Communities MH/MR – City, STATE, Provided clinical assessment, comprehensive treatment plans, and goal directed therapy to children, adolescents and their families.
CRR Supervisor, 06/1988 - 06/1991 Northern Sothwest Communities MH/MR – City, STATE, Provided clinical, administrative and fiscal supervision to a moderate care Community Rehabilitative Residential Facility.
Education and Training
Master of Arts: Psychology, Expected in 1987 - Duquesne University - Pittsburgh, PA GPA:
Bachelor of Arts: Psychology, Expected in 1985 - Seton Hill - Greensburg, PA GPA:
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