mothers help nanny resume example with 1 years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
:
Summary
Outgoing and dependable worker seeking a position as a Customer Service Representative. Good at working with people, communicating with the team, and doing what needs to be done. Also able to use a computer fairly well, able to work in a fast/slow paced environment, and open/willing to learn new things and perform my duties to the best of my abilities.
Highlights
High customer service standards
Conflict resolution proficiency
Devoted to data integrity
Strong problem solving ability
Negotiation competency
Proficient with Microsoft Office Suite
Proficient in customer account software
Accomplishments
Customer Service
Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.
Sales
Consistently generated additional revenue through skilled sales techniques.
Experience
Mother's Help/Nanny, 05/2014 to 10/2014 Nanny/Mother's Help, Laura Dansingani – City, STATE,
Regulate children's rest periods and nap schedules.
Meet regularly with parents to discuss children's activities and development.
Help prepare and serve nutritionally balanced meals and for children.
Instruct children in safe behavior, such as seeking adult assistance when crossing the street and avoiding contact and play with unsafe objects.
Observe children's behavior for irregularities, take temperature, and transport children to doctor, or administer medications, as directed, to maintain children's health.
Organize and conduct age-appropriate recreational activities, such as games, arts and crafts, sports, walks, and play dates.
Help develop or monitor family schedules.
Transport children to schools, social outgoings, and medical appointments.
Maintain a safe play environment.
Dress children and change diapers.
Observe and monitor children's play activities.
Communicate with children's parents or guardians about daily activities, behaviors, and related issues.
Identify signs of emotional or developmental problems in children and bring them to parents' or guardians' attention.
Assist in preparing food serving meals and refreshments to children.
Perform housekeeping duties, such as laundry, cleaning, dish washing, and changing linens.
Priority Voice Agent, 05/2015 to 08/2015 Harry And David/ 1-800-Flowers.com – City, STATE,
Collected customer feedback and made process changes to exceed customer satisfaction goals.
Provided accurate and appropriate information in response to customer inquiries.
Demonstrated mastery of customer service call script within specified timeframes.
Addressed customer service inquiries in a timely and accurate fashion.
Maintained up-to-date records at all times.
Built customer loyalty by placing follow-up calls for customers who reported product issues.
Properly directed inbound calls in phone queues to improve call flow.
Picker/Packer Also Hospital Worker, 10/2015 to 2016 Excel/ Guthy-Renker – City, STATE,
Unloaded, picked, staged and loaded products for shipping.
Installed protective bracing, padding and strapping to prevent shifting and damage to items during transport.
Made sure correct product was in the package before it was able to be shipped out.
Experience with RF scanner
Experience with WM program.
Made sure invoices matched the name on the label.
Fixed issues that any order coming down the line had.
Bin Filler, 06/2012 to 08/2012 Avon/ Ranstad – City, STATE,
Measure, weigh, and count products and materials.
Mark and label containers, containers tags, or products, using marking tools.
Clean containers, materials, supplies, or work areas, using cleaning solutions and hand tools.
Remove completed or defective products or materials, placing them on moving equipment such as conveyors or specified areas such as loading docks.
Stock and sort product for packaging or filling machine operation, and replenish packaging supplies, such as wrapping paper, plastic sheet, boxes, cartons, glue, ink, or labels.
Remove finished packaged items from machine and separate rejected items.
Inspect and remove defective products and packaging material.
Education
High School Diploma: , Expected in May 2012 to Philo High School - Duncan Falls, OH GPA: Status -
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