Merchandiser resume example with 11+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Well-organized and creative Merchandising professional successful at representing consumer tastes and needs in retail market. Accurately assess competition and pursues effective ways to boost sales and reinforce client brands.Motivated team player with expertise in conducting inventory, executing floor plans and monitoring sales volumes.

  • Sales
  • Product Inventory Counts
  • Price tagging and shelf labeling
  • Planogram design
  • Stocking and replenishing
  • Merchandising plan creation
  • In-store event promotion
  • Overstock management
  • Seasonal campaigns
  • Brand alignment
  • Marketing prowess
Work History
10/2017 to Current
Merchandiser Southern Glazer's Wine And Spirits, Llc Miami Beach, FL,
  • Developed and implemented creative promotional strategies, bringing in over $Amount in Timeframe revenue.
  • Educated staff about coordinating clothing racks and related displays to boost effectiveness of promotions.
  • Developed partnerships with internal groups such as packaging, visual and e-commerce.
  • Ran markdown reports, managed store replenishment and analyzed buying reports.
  • Organized and tracked departmental receipt flow for new and reordered merchandise.
  • Set and recommended mark-up rates, mark-down rates and selling prices for merchandise.
  • Negotiated prices, discount terms and all transportation arrangements for merchandise.
  • Educated employees on new merchandise during seasonal workshops.
  • Pinpointed incremental sales for sales representatives to pursue.
  • Anticipated consumer buying patterns to create purchase and inventory plan.
  • Led merchandise selection, pricing, planning and marketing.
  • Created visual marketing and styled window displays.
  • Traveled to market, visited vendors and assisted buyers with merchandise selection.
  • Organized on-site trainings to educate management and sales staff on benefits and care of product lines.
  • Supplied daily support to buyer and assistant buyer.
  • Coordinated communication with merchandise operations and vendors for PO creation and maintenance.
  • Interviewed and worked closely with vendors to acquire and develop desired products.
  • Merchandised new stock to appeal to customers, grab attention and drive sales.
  • Drove client retention, managing engaging merchandise presentation to motivate impulse purchases.
  • Advanced sales cycle plans by maximizing placement of promotions, point of sale materials and product visibility.
  • Conferred with store managers to obtain information about customer needs and preferences.
10/2016 to 10/2018
Customer Service Representative Bass Pro Shops Council Bluffs, IA,
  • Evaluated account and service histories to identify trends, using data to mitigate future issues.
  • Collected customer feedback and made process changes to exceed customer satisfaction goals Number%.
  • Answered constant flow of customer calls with up to Number calls in queue per minute.
  • Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
  • Drove team revenue totals by bringing in over $Amount in sales.
  • Consulted with outside parties to resolve discrepancies and create effective solutions.
  • Entered customer interaction details in Software to track requests, document problems and record solutions offered.
  • Provided information to customers regarding Company's charge card and loyalty program and helped to open and activate new accounts.
  • Suggested new procedure to persuade cancelling customers to stay with company, resulting in Number% decrease in cancellations.
  • Boosted sales revenue by skillfully promoting diverse Product or Service options.
  • Leveraged sales expertise to promote Product or Service and capitalize on upsell opportunities.
  • Recommended Product or Service to customers, thoroughly explaining details.
10/1990 to 10/1997
Teacher Res-Care, Inc. Issaquah, WA,
  • Fostered team collaboration between students through group projects for Area of study.
  • Implemented and encouraged debate-style classroom environment to increase student engagement and promote critical thinking.
  • Developed fundraisers and completed grant documentation to raise money for district.
  • Directed afterschool activities Number days each week to provide students with interesting opportunities while maintaining student discipline.
  • Maintained required passing rate of Number% for Number years.
  • Collaborated with team of faculty to develop after-school tutorial program for students in need of extra help.
  • Served on school committee for STEM curriculum development.
  • Piloted Type program to address state Area of study and Area of study standards.
  • Instructed Type students in Area of expertise principles, concepts and in-depth subject matter.
  • Supervised learning groups of students in classroom stations including Area of study.
  • Supported student teachers by mentoring on classroom management, lesson planning and activity organization.
  • Planned and implemented integrated Social Studies lessons to meet national standards.
  • Networked with other educators to promote awareness of advanced teaching practices and development of 21st Century skills.
  • Collaborated with parents of Type students to increase comprehensive and long-term success.
  • Met with administrators and department team members to work on curriculum planning and assessment methods.
  • Designed dynamic lesson plans based on student interests to increase average student GPA by Number% over Timeframe.
  • Incorporated multiple types of teaching strategies into classroom including Type.
  • Planned and implemented integrated Social Studies lessons to meet Common Core Curriculum Standards.
Expected in
AA: Early Childhood Education
Las Positas College - Livermore, CA
Expected in
Electronic Engineering : Electrical, Electronics And Communications Engineering
ITT Technical Institute - Hayward, CA,
  • First Aid/CPR Certified

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Resume Overview

School Attended

  • Las Positas College
  • ITT Technical Institute

Job Titles Held:

  • Merchandiser
  • Customer Service Representative
  • Teacher


  • AA
  • Electronic Engineering

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