, San Francisco, CA(555) 432-1000, resumesample@example.com
Professional Summary
Detail-oriented Retail Merchandiser effective at monitoring inventory levels and predicting product demand. Monitors supply levels and product marketing for optimal sales. Skilled at creatively conceptualizing and building artistic framework around any given assignment. Pays close attention to detail and creates displays which engage and intrigue.
Skills
Inventory control
Merchandising expertise
Reliable and punctual
Excellent communication skills
Planogram design
Vendor relations
Retail sales professional
Creative
Product inventory counts
Pricing controls
Customer service-oriented
[Number] years in purchasing
Interior and exterior displays
In-store event promot
Stocking and reple
Overstock management
Merchandising plan creation
Product knowledge
Seasonal campaigns
Marketing prowess
Project deadlines
Project development
Project design
Microsoft Word
Microsoft Office
Microsoft Excel
Microsoft PowerPoint
Microsoft Windows
Microsoft Excel expertise
Work History
08/2018 to CurrentMerchandiserSysco | Hood River, OR,
Worked with managers and advertising directors to optimize promotions
Completed seasonal windows, dressed mannequins and arranged in-store displays to showcase available products
Updated pricing and signage to complete product displays and educate customers
Prepared interesting and innovative visual displays to grab customer interest and promote sales
Arranged consistent shelves, bins and racks at [Number] locations by following established planograms
Loaded and unloaded merchandise using ladder and pallet jack
Advanced sales cycle plans by maximizing placement of promotions, point of sale materials and product visibility
Removed damaged, out-of-code, not-in-set and discontinued items from displays
Led merchandise selection, pricing, planning and marketing
Answered customer questions regarding store merchandise, department information and pricing
Merchandised new stock to appeal to customers, grab attention and drive sales
Inspected merchandise for quality and arranged proper display location on floor
Pinpointed incremental sales for sales representatives to pursue
Conferred with store managers to obtain information about customer needs and preferences
Rotated manufacturer products as needed
Monitored inventory levels and kept adequate stock in product displays on sales floor
Planned and coordinated product availability for advertising and promotion purposes
Ensured products appeared at correct locations in correct quantities
Unloaded arriving product stock and moved to store display areas
Traveled to market, visited vendors and assisted buyers with merchandise selection
Established strong vendor relationships to maintain and support business
Coordinated communication with merchandise operations and vendors for PO creation and maintenance
Ran markdown reports, managed store replenishment and analyzed buying reports
Partnered with sales representatives and managers to coordinate delivery and merchandising schedule
Created visual marketing and styled window displays
12/2016 to 08/2018Parts SpecialistEvonik | Houston, TX,
Handled all customer service issues quickly to maintain high satisfaction levels
Met customer needs by looking up stock numbers and prices for various parts, identifying correct items and placing timely orders
Read and studied catalogs to identify new market parts and capitalize on emerging trends
Maintained optimal supply levels by ordering new parts from catalogs and vendor websites
Set up merchandise displays and organized parts on shelves to maximize customer interest and promote overstocks
Verified shipments against receipts and provided advice to customers about right type of parts needed for specific projects
Achieved exceptional reputation for quality parts and service by proactively identifying defects and returning rejected items to suppliers
Ordered office supplies and researched supplier discounts resulting in $[Amount] [Timeframe] savings
Developed team communications and information for [Type] meetings
Followed quality standards and procedures to minimize errors and maximize customer satisfaction
Possessed expert knowledge of competitive and third party products and translated knowledge into business strategy
Improved quality processes for increased efficiency and effectiveness
Operated with high integrity, built trust, and earned sustained credibility with internal and external clientele
Cultivated and nurtured relationships with customers in strategic vertical markets to support ongoing definition of differentiated product value
Offered pricing and feature recommendations to management and cross-functional teams
Negotiated agreements between employees to clarify misunderstood directions and resolve conflicts affecting performance
Conducted field visits and met corporate customers for business development
Generated new business leads through direct customer engagement, deploying inbound and outbound marketing tactics and developing and optimizing informative content
Increased customer satisfaction and repeat business through relentless pursuit of resolutions to problems arising from [Product or service], protecting company reputation and loyal client base
Investigated and resolved customer complaints to foster satisfaction
Maintained regular contact with clients and identified opportunities to deliver added value to client relationships
Tracked customer shipment requirements to improve customer satisfaction while increasing service efficiencies
Supervised and led employees to high performance levels in cross-functional matrix management structure
Sorted product and provided expertise on non-conforming product requirements
Resolved conflicts and negotiated agreements between parties in order to reach win-win solutions to disagreements and clarify misunderstandings
Received incoming calls and messages and addressed or triaged phone requests
03/2015 to 11/2016MerchandiserSysco | Hope Mills, NC,
Updated pricing and signage to complete product displays and educate customers
Prepared interesting and innovative visual displays to grab customer interest and promote sales
Worked with managers and advertising directors to optimize promotions
Removed damaged, out-of-code, not-in-set and discontinued items from displays
Advanced sales cycle plans by maximizing placement of promotions, point of sale materials and product visibility
Monitored inventory levels and kept adequate stock in product displays on sales floor
Rotated manufacturer products as needed
Established strong vendor relationships to maintain and support business
Pinpointed incremental sales for sales representatives to pursue
Answered customer questions regarding store merchandise, department information and pricing
Unloaded arriving product stock and moved to store display areas
Educated employees on new merchandise during seasonal workshops
Organized on-site trainings to educate management and sales staff on benefits and care of product lines
Established vendor performance metrics to evaluate service
Ran markdown reports, managed store replenishment and analyzed buying reports
Planned and coordinated product availability for advertising and promotion purposes
Assembled promotional displays, including quarter and full-size point of purchase displays
Inspected merchandise for quality and arranged proper display location on floor
Organized store merchandise racks by size, style and color
Anticipated consumer buying patterns to create purchase and inventory plan
Supplied daily support to buyer and assistant buyer
Interviewed and worked closely with vendors to acquire and develop desired products
Tracked and recapped key item performance
Monitored and analyzed sales records and consumer purchasing trends
Merchandised new stock to appeal to customers, grab attention and drive sales
Conferred with store managers to obtain information about customer needs and preferences
Led merchandise selection, pricing, planning and marketing
Ensured products appeared at correct locations in correct quantities
Traveled to market, visited vendors and assisted buyers with merchandise selection
Coordinated communication with merchandise operations and vendors for PO creation and maintenance
Completed stock orders and managed inventory levels
Education
Expected in 08/2014Certificate of completion | Graphic artPierce College, Woodland Hills, CAGPA:
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