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Merchandiser Resume Example

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MERCHANDISER
Professional Summary

Detail-oriented Retail Merchandiser effective at monitoring inventory levels and predicting product demand. Monitors supply levels and product marketing for optimal sales. Skilled at creatively conceptualizing and building artistic framework around any given assignment. Pays close attention to detail and creates displays which engage and intrigue.

Skills
  • Inventory control
  • Merchandising expertise
  • Reliable and punctual
  • Excellent communication skills
  • Planogram design
  • Vendor relations
  • Retail sales professional
  • Creative
  • Product inventory counts
  • Pricing controls
  • Customer service-oriented
  • [Number] years in purchasing
  • Interior and exterior displays
  • In-store event promot
  • Stocking and reple
  • Overstock management
  • Merchandising plan creation
  • Product knowledge
  • Seasonal campaigns
  • Marketing prowess
  • Project deadlines
  • Project development
  • Project design
  • Microsoft Word
  • Microsoft Office
  • Microsoft Excel
  • Microsoft PowerPoint
  • Microsoft Windows
  • Microsoft Excel expertise
Work History
08/2018 to Current
MerchandiserCompany Name – City, State
  • Worked with managers and advertising directors to optimize promotions
  • Completed seasonal windows, dressed mannequins and arranged in-store displays to showcase available products
  • Updated pricing and signage to complete product displays and educate customers
  • Prepared interesting and innovative visual displays to grab customer interest and promote sales
  • Arranged consistent shelves, bins and racks at [Number] locations by following established planograms
  • Loaded and unloaded merchandise using ladder and pallet jack
  • Advanced sales cycle plans by maximizing placement of promotions, point of sale materials and product visibility
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays
  • Led merchandise selection, pricing, planning and marketing
  • Answered customer questions regarding store merchandise, department information and pricing
  • Merchandised new stock to appeal to customers, grab attention and drive sales
  • Inspected merchandise for quality and arranged proper display location on floor
  • Pinpointed incremental sales for sales representatives to pursue
  • Conferred with store managers to obtain information about customer needs and preferences
  • Rotated manufacturer products as needed
  • Monitored inventory levels and kept adequate stock in product displays on sales floor
  • Planned and coordinated product availability for advertising and promotion purposes
  • Ensured products appeared at correct locations in correct quantities
  • Unloaded arriving product stock and moved to store display areas
  • Traveled to market, visited vendors and assisted buyers with merchandise selection
  • Established strong vendor relationships to maintain and support business
  • Coordinated communication with merchandise operations and vendors for PO creation and maintenance
  • Ran markdown reports, managed store replenishment and analyzed buying reports
  • Partnered with sales representatives and managers to coordinate delivery and merchandising schedule
  • Created visual marketing and styled window displays
12/2016 to 08/2018
Parts SpecialistCompany Name – City, State
  • Handled all customer service issues quickly to maintain high satisfaction levels
  • Met customer needs by looking up stock numbers and prices for various parts, identifying correct items and placing timely orders
  • Read and studied catalogs to identify new market parts and capitalize on emerging trends
  • Maintained optimal supply levels by ordering new parts from catalogs and vendor websites
  • Set up merchandise displays and organized parts on shelves to maximize customer interest and promote overstocks
  • Verified shipments against receipts and provided advice to customers about right type of parts needed for specific projects
  • Achieved exceptional reputation for quality parts and service by proactively identifying defects and returning rejected items to suppliers
  • Ordered office supplies and researched supplier discounts resulting in $[Amount][Timeframe] savings
  • Developed team communications and information for [Type] meetings
  • Followed quality standards and procedures to minimize errors and maximize customer satisfaction
  • Possessed expert knowledge of competitive and third party products and translated knowledge into business strategy
  • Improved quality processes for increased efficiency and effectiveness
  • Operated with high integrity, built trust, and earned sustained credibility with internal and external clientele
  • Cultivated and nurtured relationships with customers in strategic vertical markets to support ongoing definition of differentiated product value
  • Offered pricing and feature recommendations to management and cross-functional teams
  • Negotiated agreements between employees to clarify misunderstood directions and resolve conflicts affecting performance
  • Conducted field visits and met corporate customers for business development
  • Generated new business leads through direct customer engagement, deploying inbound and outbound marketing tactics and developing and optimizing informative content
  • Increased customer satisfaction and repeat business through relentless pursuit of resolutions to problems arising from [Product or service], protecting company reputation and loyal client base
  • Investigated and resolved customer complaints to foster satisfaction
  • Maintained regular contact with clients and identified opportunities to deliver added value to client relationships
  • Tracked customer shipment requirements to improve customer satisfaction while increasing service efficiencies
  • Supervised and led employees to high performance levels in cross-functional matrix management structure
  • Sorted product and provided expertise on non-conforming product requirements
  • Resolved conflicts and negotiated agreements between parties in order to reach win-win solutions to disagreements and clarify misunderstandings
  • Received incoming calls and messages and addressed or triaged phone requests
03/2015 to 11/2016
MerchandiserCompany Name – City, State
  • Updated pricing and signage to complete product displays and educate customers
  • Prepared interesting and innovative visual displays to grab customer interest and promote sales
  • Worked with managers and advertising directors to optimize promotions
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays
  • Advanced sales cycle plans by maximizing placement of promotions, point of sale materials and product visibility
  • Monitored inventory levels and kept adequate stock in product displays on sales floor
  • Rotated manufacturer products as needed
  • Established strong vendor relationships to maintain and support business
  • Pinpointed incremental sales for sales representatives to pursue
  • Answered customer questions regarding store merchandise, department information and pricing
  • Unloaded arriving product stock and moved to store display areas
  • Educated employees on new merchandise during seasonal workshops
  • Organized on-site trainings to educate management and sales staff on benefits and care of product lines
  • Established vendor performance metrics to evaluate service
  • Ran markdown reports, managed store replenishment and analyzed buying reports
  • Planned and coordinated product availability for advertising and promotion purposes
  • Assembled promotional displays, including quarter and full-size point of purchase displays
  • Inspected merchandise for quality and arranged proper display location on floor
  • Organized store merchandise racks by size, style and color
  • Anticipated consumer buying patterns to create purchase and inventory plan
  • Supplied daily support to buyer and assistant buyer
  • Interviewed and worked closely with vendors to acquire and develop desired products
  • Tracked and recapped key item performance
  • Monitored and analyzed sales records and consumer purchasing trends
  • Merchandised new stock to appeal to customers, grab attention and drive sales
  • Conferred with store managers to obtain information about customer needs and preferences
  • Led merchandise selection, pricing, planning and marketing
  • Ensured products appeared at correct locations in correct quantities
  • Traveled to market, visited vendors and assisted buyers with merchandise selection
  • Coordinated communication with merchandise operations and vendors for PO creation and maintenance
  • Completed stock orders and managed inventory levels
Education
08/2014
Certificate of completion : Graphic art
Pierce College - City, State
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Resume Overview

School Attended

  • Pierce College

Job Titles Held:

  • Merchandiser
  • Parts Specialist

Degrees

  • Certificate of completion : Graphic art

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