merchandiser resume example with 3+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
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Summary
Reliable Food Handler with 2 years of background experience in food service. Excel at multitasking in fast-paced environments to deliver exceptional food preparation and plating.
Goal-focused Cashier and well-versed Hostess in restaurant settings. Driven to go above and beyond to satisfy customers, improve operations and support team members. Maximize table turnover to take advantage of every sales opportunity without sacrificing service.
Experienced Waitress bringing enthusiasm, dedication and exceptional work ethic. Trained in customer service with in-depth knowledge of Steakhouse cuisine. Highly versatile and adaptable to fast-paced, changing restaurant environments with discerning customers and high standards.
Hardworking Cashier that is skilled at meeting needs of diverse customers while keeping calm and maintaining professionalism. History of working on feet for long periods of time and training incoming staff. Solid background in food service field, with 2 years of experience.
Devoted Hostess that ensures excellent products by completing meal preparation. Plays a vital role as a dedicated team member.
Skills
Plating and presentation
Quality control
Food assembly
Menu item familiarity
Safe food handling
Certified Food Handlers License
Merchandising preparation technique
Team contribution
Excellent customer service
Strong team member
Effective sales techniques
Price memorization
Courtesy
Guest and client satisfaction
Budgeting and cost control
Table setting arrangements
Maintaining floor displays
Effective multi-tasker
Food and beverage pairing
Computer proficiency
Safety standards training
Accurate cash handling
Trained in food safety guidelines
Safe serving knowledge
Manual pallet jack operation
Employee training
Flexible schedule
Outstanding cleanliness
Strong communication skills
Following regulations
Verbal communication
Marketing and sales experience
Floor display design
Menu memorization
Flexible and adaptable
Able to lift 40+ pounds
Processing equipment proficiency
Bussing expertise
Problem solving
Experience
Merchandiser, 07/2019 to Current Comoto – Redwood City, CA,
Updated seasonal displays such as windows and mannequins to highlight current product lines.
Organized appealing and engaging displays to capture customer interest and drive revenue growth.
Followed prepared sketches and planograms to arrange consistent shelves, racks and bins across multiple in and out of state locations.
Arranged items in favorable positions and areas of store to attract customers and optimize sales.
Assisted in gathering and moving materials and equipment for assigned displays.
Retail Sales Associate, 05/2019 to Current Levi Strauss & Co. – Eugene, OR,
Initiated friendly conversation with each customer to determine level of assistance required.
Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
Bagged, wrapped and packaged purchases according to customer needs.
Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
Processed payments and maintained accurate drawers to meet financial targets.
Provided every customer with professional and polite support for sales and service needs.
Worked with off-site locations to find desired items for customers.
Prevented store losses by leveraging awareness, attention to detail and integrity to identify and investigate concerns.
Engaged customers, found requested items and explained sales promotions to deliver pleasant shopping experiences.
Calculated pricing, scanned tags, applied discounts, collected payment and offered receipts to process transactions.
Built customer loyalty by engaging with and identifying product needs of customers.
Assisted in strategic planning and setup of merchandise displays to promote target products and attract customer traffic.
Answered questions about current promotions and resolved issues according to store policies.
Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
Drove sales by effectively upselling and cross-selling products to maximize profitability.
Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
Designed and deployed new display ideas to improve accessibility to merchandise to increase sales.
Increased store sales by cross-selling complementary items.
Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment.
Reduced store theft by observing customers, identifying security risks and certain actions.
Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Offered coupons and special deals to increase quantity of customer spending.
Assisted customers by checking our online store to find merchandise at other locations, arranging for shipments and delivery.
Increased sales through suggestive selling and persuasiveness.
Provided outstanding customer service to multiple customers daily, increasing customer service feedback scores.
Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
Regularly assessed assigned areas and displays to maintain presentable condition, restocking and reorganizing merchandise as needed.
Completed all assigned training to stay updated on important policies and procedures.
Followed all company policies, rules and procedures to promote company goals and ensure safety.
Drove sales by successfully employing strategies such as upselling and cross-selling.
Assisted in ringing up sales at registers and bagging merchandise.
Managed cash register operations using POS system including processing sales and returns.
Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
Assisted average of multiple customers per day in finding or selecting items.
Help customers load purchased equipment when necessary.
Proactively engaged shoppers, providing assistance and information on merchandise and product features.
Supported managers with organizing store and showcasing new items in eye-catching displays.
Helped customers by answering questions and locating merchandise.
Food Service Worker, 01/2019 to 05/2019 State Of Nebraska – Statewide, NE,
Prepared for busy periods by organizing ingredients and restocking supplies for expected loads.
Cleaned work areas, equipment and utensils.
Removed required ingredients from pantry, cleaning and cutting food items as called for by recipes.
Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
Prepared orders by slicing, weighing, packaging and pricing meats and cheeses.
Kept work areas, utensils and pans cleaned and sanitized.
Upheld food safety standards at all times.
Closely adhered to food safety and sanitation procedures established by company and regulatory agencies.
Plated completed meals in appealing arrangement and set in designated areas for delivery to patrons.
Followed recipes and customer request details to prepare high-quality, delicious meals.
Removed trash and dropped food items regularly to keep workspaces neat and clean.
Maintained order and cleanliness of work areas in conformance with health codes.
Maintained work areas by cleaning surfaces, equipment and floors, removing trash and providing machinery upkeep.
Created aesthetically pleasing food arrangements for special orders and party trays.
Hostess/Cashier Team Lead, 09/2017 to 01/2019 Sweetie Pies Ribeyes – City, STATE,
Supported management by helping resolving customer service and food-related issues to maintain guest satisfaction.
Calculated charges, issued table checks and collected payments from customers.
Checked dining and serving areas every 30 minutes to verify proper cleanliness and readiness for guests.
Helped to plan and execute parties for more than 20 guests, including coordinating menus and preparing tables.
Managed guest expectations by relaying information regarding hours, wait times and specials.
Answered phones politely and promptly, accurately recording and confirming reservations.
Inspected restrooms for cleanliness and availability of supplies multiple times per shift.
Supervised activities of dining room staff to maintain service levels and support guest needs.
Accommodated guests with special needs, including accommodations for child seats and wheelchairs.
Answered telephone to provide establishment information and take party reservations.
Stayed on top of server availability and table turnover to make accurate decisions about seating locations.
Cleaned seating area and checked restrooms every 30 minutes or when needed.
Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
Handled up to $2,000 of card and cash transactions daily, accurately keeping payment records and investigating irregularities.
Checked menus to verify current selection availability and cleanliness.
Assisted in preparing for special functions and banquets by setting up and taking down tables and chairs and decorating.
Greeted guests entering restaurant and gathered information to seat groups or place on waitlist, distributing pagers to waiting guests.
Scheduled reservations, notified servers and managers of large groups in advance and prepared seating ahead of guests arrival.
Managed closing duties, including restocking items and reconciling cash drawer.
Answered questions about food and order statuses for waiting customers.
Notified servers after seating parties in section for prompt service.
Prepared banquet rooms for use, adjusting lights, sound volumes and room temperature to provide comfortable experiences for guests.
Guided guests to appropriate seating for party size, provided with menus and rolls for an appetizer.
Answered front of house phone to inform customers of wait times, take reservations and record to-go orders.
Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
Prepared and maintained salad bar by restocking food and monitoring potential avenues of contamination.
Transported all dirty glassware and utensils from dining room to dishwashing area for proper cleaning when needed.
Backed up serving staff, food runners and bussers to keep dining room presentable and ready for incoming guests when needed.
Explained preparation of various menu items, describing ingredients and cooking methods to customers when asked.
Answered customers' questions about hours, seating, current wait time and other information when asked.
Tracked seated guests and available seating by myself, constantly checkin dining room and asking servers.
Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
Education and Training
High School Diploma: , Expected in 05/2019 to Boyd High School - Boyd, TX GPA: Status -
Accomplishments
Painted multiple large murals and paintings for different types of people throughout the years.
Featured in VASE Art Exhibition.
Presented with State UIL VASE for a realism sculpture.
Featured in an Art Calendar for a realism painting of an Owl
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