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Managing Paralegal Resume Example

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Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary
Highly efficient and detail-oriented Paralegal who manages case loads with authority and advanced technical skill. Demonstrated success in fast-paced and deadline driven environments requiring strong administrative skills with a keen ability to build strong relationships with clients. 
Skills
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Education and Training
Essex County College Newark, NJ Expected in May 2013 Associate : Science (Paralegal Studies) - GPA : Science (Paralegal Studies)
Teaneck School of Real Estate Teaneck, NJ Expected in : - GPA :
Experience
Legalzoom - Managing Paralegal
Chicago, IL, 08/2014 - Present
  • Manage staff workflow by assigning them to various stages of the foreclosure process.
  • Monitor all client management systems to ensure staff makes updates to clients accurately and efficiently; and that deadlines are met according to client, HUD and FNMA guidelines.
  • Implement office processes to allow for better workflow and ensure staff is following client's procedures effectively.
  • Train staff in the use of all office management systems, filing protocols and client management systems/directives.
  • Prepare and distribute training materials for NJ staff.
  • Complete client directed reports for status and performance as per client's request.
  • Maintain the largest investor/client relationship at the firm for NY and NJ offices.
  • Conduct business reviews to ensure client is satisfied with the firm's performance.
  • Maintain workload sheets to provide daily and monthly status.
  • Assist NY & NJ offices with developing new strategies that addresses and resolves client issues.
  • Notarize documents throughout the process of Foreclosure.
  • Ensure that all necessary information is shared between clients, staff and attorneys on various files.
Perdue, Brandon, Fielder, Collins And Mott L.L.P. - Case Manager Paralegal
Arlington, TX, 05/2012 - 08/2014
  • Handled a wide scope of paralegal functions including drafting Complaints, Answers to Summons and Complaints, Motions and Discovery pleadings for Foreclosure Defense, Bankruptcy and FDCPA matters.
  • E-Filed pleadings and downloaded any incoming e-filed legal documents from opposing counsel and Court for Foreclosure Defense, Bankruptcy and FDCPA cases.
  • Scheduled, updated, distributed firm calendars and coordinated conferences, meetings, appointments and hearings to ensure all deadlines were met.
  • Prepared Chapter 7 and Chapter 13 Bankruptcy petitions.
  • Worked closely with clients in obtaining documents and information required for Foreclosure Defense, loan modification, Bankruptcy and FDCPA cases.
  • Maintained filing systems and databases to ensure accurate and efficient retrieval of data.
  • Transcribed and proofread legal documents to ensure accuracy of copy, grammar and punctuation.
  • Trained attorneys and support staff in the use of all office systems, including case management system, filing protocols, and docket/diary procedures.
  • Assigned point of contact for per diem attorney hiring for the firm.
  • Assessed the urgency of situations and determined appropriate actions, monitored status of pending cases and kept partners informed by communicating a wide variety of information.
Fein, Such, Kahn, & Shepard, P.C - Legal Assistant / Creditor
City, STATE, 03/2011 - 05/2012
  • Drafted Motions, Certifications and Orders for NJ Foreclosure cases.
  • Reviewed Foreclosure process and documents from Complaint stage to Entry of Final Judgment for accuracy.
  • E-Filed pleadings and downloaded any incoming e-filed legal documents from opposing counsel and court.
  • Assisted attorneys on emergent projects.
  • Transcribed and proofread legal documents to ensure accuracy of copy, grammar and punctuation.
  • Maintained filing systems and databases to ensure accurate and efficient retrieval of data.
Macey & Aleman - Bankruptcy Legal Assistant
City, STATE, 01/2010 - 03/2011
  • Organized legal documents and files for document production.
  • Prepared Chapter 7 and Chapter 13 Bankruptcy petitions.
  • Worked closely with clients in obtaining documents and information needed for the processing of their Bankruptcy.
  • Coordinated attorneys busy schedule.
  • Filed pleadings electronically via ECF.
  • Organized legal documents and files for document production.
  • Responsible for handling client correspondence including fielding new client inquiries.
  • Answered and screened calls, field inquiries, and relayed messages and tracked all electronic communication with clients, opposing counsel and internal team.
Languages
Excellent communication and listening skills. Multilingual (English/Spanish)
Skills
attorney, banking, case management, Strong interpersonal skills, Excellent communication, conferences, client management, client, clients, Excellent customer service, databases, drafting, English, filing, financial, hiring, legal documents, listening, meetings, MS Excel, office, MS Outlook, Power Point, MS Word, negotiation, office management, paralegal, Presentation skills, processes, protocols, rapport, Real Estate, research, sales, Spanish, training materials, Word Perfect, workflow
Additional Information
  • Real Estate License, March 2015 CERTIFICATIONS/LICENSES New Jersey Real Estate License - Referral Agent New Jersey Notary Public - Commission expires on November 23, 2021
Activities and Honors

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Resume Strength

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Resume Overview

School Attended
  • Essex County College
  • Teaneck School of Real Estate
Job Titles Held:
  • Managing Paralegal
  • Case Manager Paralegal
  • Legal Assistant / Creditor
  • Bankruptcy Legal Assistant
Degrees
  • Associate