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manager of compliance resume example with 14+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Professional Summary

Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of Aviation operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.

Skills
  • Operations management
  • Strategic Planning
  • Project Management
  • Business Development
  • Budgeting
  • Individualized support
Education
Master of Science: Aeronautical Science, Expected in 05/2013 to Embry-Riddle Aeronautical University - Daytona Beach - Daytona Beach, FL
GPA:
  • Concentration: Aviation Aerospace Management
  • Graduate Capstone Project: NextGen Will Solve Flight Delays
Bachelor of Science: Professional Aeronautics, Expected in 12/2008 to Embry-Riddle Aeronautical University - Daytona Beach - Daytona Beach, FL
GPA:
  • Minored in Airport Management
  • Minored in Management
Work History
Manager of Compliance, 05/2020 to Current
Drug Information Association IncChoteau, MT,
  • Ensure Learning Center compliance with all Flight Safety International and regulatory requirements by periodically comparing said requirements with day-to-day activities and any audit inspection results at the Center.
  • Prepare for and lead any internal or external audit or inspection.
  • Ensure all Pilot Instructors are trained and qualified following Flight Safety International and regulatory requirements for the Center.
  • Supervise and monitor the training and qualification of all new-hire Pilot Instructors.
  • Managed effective action plans to respond to audit discoveries and compliance violations.
  • Liaised with risk management, internal audit and employee services departments to direct compliance issues to appropriate channels for investigation and resolution.
Adjunct Professor, 01/2021 to Current
Marquette UniversityMilwaukee, WI,
  • Evaluated and revised lesson plans and course content to facilitate and moderate classroom discussions and student-centered learning.
  • Used a variety of learning modalities and support materials to facilitate the learning process and accentuate presentations, including visual, aural, and social learning modalities.
  • Transitioned course material and applied technological options for online and course-related software for the Air Traffic Control course.
Training Center Manager, 10/2017 to 05/2020
Sherwin-WilliamsPompano Beach, FL,
  • Plan, direct and organize the Center’s activities to ensure Flight Safety International’s overall goals and objectives are achieved while providing Customers with a quality training experience.
  • Seek new ways to improve Learning Center Operations, quality of training products, and Learning Center profitability continuously.
  • Establish quality objectives at the Learning Center that are in support of, and consistent with, the quality objectives established for Operations.
  • Prepare the Center’s Business Action Plan (BAP) and updates.
  • Exercise sound cost control measures.
  • Analyze and justify new training equipment, capital improvements, and personnel resources.
  • Alternated training methods to diversify instruction, strengthen learning opportunities and enhance program success.
  • Conducted orientation sessions and organized on-the-job training for new hires.
Adjunct Professor, 08/2015 to 12/2018
Marquette UniversityMilwaukee, WI,
  • Teaching undergraduate students in Aerospace (Nextgen and Aerospace systems).
  • Grading assigned papers, quizzes, and exams.
  • Evaluated and revised lesson plans and course content to facilitate and moderate classroom discussions and student-centered learning.
Training and Simulator Compliance Manager, 04/2017 to 10/2017
Cognizant Technology SolutionsNorth Chicago, IL,
  • Manage compliance with FAR part 142 certificate.
  • Manage compliance with part 60 for simulator certifications.
  • Keep instructor records up to date.
  • Add and Maintain FAR Part 135 training.
  • Help attain foreign ATO (EASA, CAAC, and ANAC).
  • Managed effective action plans to respond to audit discoveries and compliance violations.
  • Prepared training programs to improve compliance at all levels.
  • Provided guidance, advice and training to improve business' understanding of related laws and regulatory requirements.
Record Compliance Specialist, 11/2016 to 04/2017
Archer AviationPalo Alto, CA,
  • Maintain compliance with FAR part 142 certification.
  • Add and Maintain FAR Part 135 training.
  • Help attain foreign ATO (EASA, CAAC, and ANAC).
  • Served as subject matter expert by advising staff and customers and working directly with external agencies throughout audits or to remedy compliance issues.
Record Compliance Coordinator, 07/2015 to 11/2016
TRU Simulation + TrainingCity, STATE,
  • Maintain compliance with FAR part 142 certification.
  • Create trainee folders for training.
  • Keep instructor records up to date.
  • Maintain FAR Part 135 training.
  • Promoted compliance by advising management on needed or prohibited actions to comport with government regulations.
  • Educated employees by conducting compliance training programs and issuing periodic communications to refresh knowledge of compliant work practices.
Service Manager, 02/2012 to 07/2015
Gulf Coast AvionicsCity, STATE,
  • Scheduling aircraft for regular maintenance and coordinating aircraft-on-ground repairs.
  • Communicate with customers on the status of repairs and get approval for repairs.
  • Manage Repair Station Documents.
  • Manage Foreign Repair Station Documents for Columbia, Venezuela, and Brazil.
  • Perform annual review on technicians by evaluating teamwork, quality, job knowledge, and work productivity.
  • Met with customers to discuss service needs and develop effective and practical solutions.
Sales Representative/Assistant Avionics Manager, 09/2008 to 02/2012
Gulf Coast AvionicsCity, STATE,
  • Receive incoming phone calls and assist customers with sales orders.
  • Manage Repair Station Documents: The Repair Station Manual, Quality Control Manual, Training Manual, and Repair Equipment Calibration.
  • Recommended accurate and effective solutions to customers after identifying problems
  • Coordinated trade shows and created marketing collateral to reach greater potential customers
Avionics Technician, 08/2006 to 09/2008
Gulf Coast AvionicsCity, STATE,
  • Lay out installation of aircraft assemblies and systems, following documentation such as manuals and wiring diagrams.
  • Test and troubleshoot instruments, components, and assemblies.
  • Fabricate wiring harnesses to be installed in aircraft.
  • Completed preventative and reparative maintenance on aircraft electronics and computer systems.

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Resume Overview

School Attended

  • Embry-Riddle Aeronautical University - Daytona Beach
  • Embry-Riddle Aeronautical University - Daytona Beach

Job Titles Held:

  • Manager of Compliance
  • Adjunct Professor
  • Training Center Manager
  • Adjunct Professor
  • Training and Simulator Compliance Manager
  • Record Compliance Specialist
  • Record Compliance Coordinator
  • Service Manager
  • Sales Representative/Assistant Avionics Manager
  • Avionics Technician

Degrees

  • Master of Science
  • Bachelor of Science

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