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m x insulation llc resume example with 3+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Reliable office assistant with experience managing front desk operations and offering general office support. Detail-oriented specialist with background coordinating scheduling and record-keeping. Efficient typing and transcription skills. Versatile assistant offers experience in front desk management. Successful at prioritizing tasks, maintaining organization and optimizing workflow. Balances high-volume inquiries with staff administrative needs.

Skills
  • Appointment Scheduling
  • Managing purchasing activities
  • Payment posting
  • Inter-office communications
  • Digital File Management
  • Keyboarding skills
  • Quickbooks report generation
  • Payroll Processing
  • Office administration
  • Verbal and written communication
  • Account reconciliations knowledge
  • Expense tracking
  • Multi-line phone systems
Work History
07/2021 to Current M-X Insulation LLC Kla-Tencor | Albuquerque, NM,
  • Documented daily work times and type and quantity of unused materials.
  • Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
  • Provided clerical support to company employees by copying, faxing and filing documents.
  • Recorded expenses and maintained accounting records.
  • Completed accurate daily report documents, memos and invoices.
  • Maintained office supplies inventory by checking stock and ordering new supplies as needed.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Reviewed and balanced daily bank deposits and deposit report.
  • Answered multi-line phone system and greeted callers enthusiastically.
  • Composed internal and external correspondence for senior management and reviewed documentation to eliminate errors.
  • Sent out Bids/Estimates to contractors and residential customers
03/2021 to Current Manufacturing Technician Weis Markets, Inc. | Camp Hill, PA,
  • Prepared production documents such as standard operating procedures, manufacturing batch records and productivity reports.
  • Tested products or subassemblies for functionality or quality and troubleshot problems with equipment, devices or products.
  • Inspected finished products for quality and adherence to customer specifications.
  • Built product subassemblies or final assemblies and monitored and adjusted production processes or equipment for quality and productivity.
  • Calibrated machines to maintain required productivity levels and adherence to quality standards.
  • Made sure that products were produced on time and are of good quality.
  • Managed quality assurance initiatives.
  • Prepared reports and technical documentation of day-to-day production processes.
01/2020 to 03/2021 Front End Manager Smiths | City, STATE,
  • Oversaw cashier operations, bookkeeping and security.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Scheduled personnel according to skill sets and coverage needs, and made adjustments to meet unexpected demands.
  • Managed shelf inventory and customer-focused loss prevention strategies.
  • Worked with security staff and law enforcement on shoplifting and vandalism response.
  • Reviewed financial reports and trend forecasts.
  • Standardized office structures and processes to promote collaboration and increased performance.
  • Prepared reports to assist business leaders with key decision making and strategic operational planning.
  • Evaluated employee performance and made recommendations for improvements.
  • Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
  • Coached employees through day-to-day work and complex problems.
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
01/2017 to 01/2019 Home Depot Contact Center Phone Agent | City, STATE,
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Cross-trained and backed up other customer service managers.
  • Entered orders into a computer database system.
  • Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Investigated and resolved accounting, service and delivery concerns.
  • Calculated correct order totals, updated accounts and maintained detailed records for inventory management.
  • Operated POS system to itemize and complete average of 30 customer purchases daily.
  • Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
Education
Expected in 07/2009 to to Associates | Business Administration Stevens Henager College , Ogden, UT, GPA:
Status -
Expected in 06/2004 to to High School Diploma | Washington High School , Ogden, UT, GPA:
Status -

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Resume Overview

School Attended

  • Stevens Henager College
  • Washington High School

Job Titles Held:

  • M-X Insulation LLC
  • Manufacturing Technician
  • Front End Manager
  • Home Depot Contact Center

Degrees

  • Associates
  • High School Diploma

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