M X Insulation LLC Resume Example Company Name

M-X INSULATION LLC

Professional Summary

Reliable office assistant with experience managing front desk operations and offering general office support. Detail-oriented specialist with background coordinating scheduling and record-keeping. Efficient typing and transcription skills. Versatile assistant offers experience in front desk management. Successful at prioritizing tasks, maintaining organization and optimizing workflow. Balances high-volume inquiries with staff administrative needs.

Skills

Appointment Scheduling
Managing purchasing activities
Payment posting
Inter-office communications
Digital File Management
Keyboarding skills
Quickbooks report generation

Payroll Processing
Office administration
Verbal and written communication
Account reconciliations knowledge
Expense tracking
Multi-line phone systems

Work History

07/2021 to CurrentM-X Insulation LLC Company Name | City, State

Documented daily work times and type and quantity of unused materials.
Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
Responded to emails and other correspondence to facilitate communication and enhance business processes.
Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
Provided clerical support to company employees by copying, faxing and filing documents.
Recorded expenses and maintained accounting records.
Completed accurate daily report documents, memos and invoices.
Maintained office supplies inventory by checking stock and ordering new supplies as needed.
Scheduled appointments and conducted follow-up calls to clients.
Reviewed and balanced daily bank deposits and deposit report.
Answered multi-line phone system and greeted callers enthusiastically.
Composed internal and external correspondence for senior management and reviewed documentation to eliminate errors.
Sent out Bids/Estimates to contractors and residential customers

03/2021 to CurrentManufacturing TechnicianCompany Name | City, State

Prepared production documents such as standard operating procedures, manufacturing batch records and productivity reports.
Tested products or subassemblies for functionality or quality and troubleshot problems with equipment, devices or products.
Inspected finished products for quality and adherence to customer specifications.
Built product subassemblies or final assemblies and monitored and adjusted production processes or equipment for quality and productivity.
Calibrated machines to maintain required productivity levels and adherence to quality standards.
Made sure that products were produced on time and are of good quality.
Managed quality assurance initiatives.
Prepared reports and technical documentation of day-to-day production processes.

01/2020 to 03/2021Front End Manager Company Name | City, State

Oversaw cashier operations, bookkeeping and security.
Trained team members in successful strategies to meet operational and sales targets.
Scheduled personnel according to skill sets and coverage needs, and made adjustments to meet unexpected demands.
Managed shelf inventory and customer-focused loss prevention strategies.
Worked with security staff and law enforcement on shoplifting and vandalism response.
Reviewed financial reports and trend forecasts.
Standardized office structures and processes to promote collaboration and increased performance.
Prepared reports to assist business leaders with key decision making and strategic operational planning.
Evaluated employee performance and made recommendations for improvements.
Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
Coached employees through day-to-day work and complex problems.
Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.

01/2017 to 01/2019Home Depot Contact Center Company Name | City, State

Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Cross-trained and backed up other customer service managers.
Entered orders into a computer database system.
Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
Investigated and resolved customer inquiries and complaints quickly.
Exhibited high energy and professionalism when dealing with clients and staff.
Investigated and resolved accounting, service and delivery concerns.
Calculated correct order totals, updated accounts and maintained detailed records for inventory management.
Operated POS system to itemize and complete average of 30 customer purchases daily.
Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.

Education

07/2009Associates | Business AdministrationStevens Henager College , City

06/2004High School DiplomaWashington High School , City

Resume Overview

School Attended

Stevens Henager College
Washington High School

Job Titles Held:

M-X Insulation LLC
Manufacturing Technician
Front End Manager
Home Depot Contact Center

Degrees

07/2009 Associates | Business Administration
06/2004 High School Diploma

M-X Insulation LLC Resume Example

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