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LensCrafters Resume Example

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LENSCRAFTERS
Professional Summary
Expert retail sales professional offering 3 years experience in retail customer service and retail management. Focused on exceeding sales goals. Punctual retail sales professional focused on exceeding expectations and building customer loyalty. Flexible schedule and strong mathematical aptitude. Enthusiastic, outgoing Sales Associate/supervisor proficient at building positive relationships with new and existing customers by offering superior customer service.
Skills
  • Accurate money handling
  • Friendly demeanor
  • Adaptability
  • Merchandising familiarity
  • Time management skills
  • Multi-tasking ability
Work History
LensCrafters, 06/1998
Op Tech – Tampa, FL
  • Fitted and adjusted eyeglasses and contact lenses.
  • Educated patients about proper contact lens care, visual hygiene and safety.
  • Trained patients to safely insert and remove contact lenses.
  • Trained patients to safely insert and remove contact lenses.
  • Meticulously cleaned and sterilized ophthalmic and surgical instruments.
  • Conducted visual field tests to measure field of vision.
  • Helped patients select frames according to desired style and color.
  • Managed patients' primary eye care health with professionalism and skill.
  • Conducted preliminary screening examinations including external examination, central and peripheral visual fields and color vision tests.
  • Greeted customers entering the store to ascertain what each customer wanted or needed.



Secretary, 01/2006 to 04/2012
Romaine Co – San Pablo, CA
  • Politely assisted customers in person and via telephone.
  • Provided an elevated customer experience to generate a loyal clientèle.


Cashier, 12/2013 to Current
Toys R Us – 800 S Mooney Blvd, Visalia, CA 93277
  • Operated a cash register for cash, check and credit card transactions.
  • Stocked and replenished merchandise according to store merchandising layouts.
  • Priced merchandise, stocked shelves and took inventory of supplies.
  • Cleaned and organized the store, including the checkout desk and displays.
  • Alerted customers to upcoming sales events and promotions.
  • Identified potential shoplifters and alerted management.
  • Trained new sales associates each quarter.
  • Handled all customer relations issues in a gracious manner and in accordance with company policies.
  • Welcomed customers into the store and helped them locate items.
  • Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
  • Cultivated a customer-focused shopping environment by greeting and responding to all customers in a friendly manner.
  • Trained and mentored new employees.


Shift Supervisor, 06/2015 to Current
CVS Pharmacy – 2135 N Dinuba Blvd, Visalia, CA 93291
  • Completed store opening and closing procedures.
  • Received and counted money.
  • Greeted customers promptly.
  • Trained and mentored new employees.
  • Opened inventory boxes and restocked shelves.
  • Rotated stock according to dates and protocols.
  • Counted out cash drawers and balanced totals.
  • Accepted and processed customer returns.
  • Monitored security areas during busy periods.
  • Improved customer service by projecting friendly and knowledgeable attitude.

Education
GED: Modesto Jr College 435 College Ave - Modesto, CA
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Resume Overview

Companies Worked For:

  • Op Tech
  • Romaine Co
  • Toys R Us
  • CVS Pharmacy

School Attended

  • Modesto Jr College 435 College Ave

Job Titles Held:

  • LensCrafters
  • Secretary
  • Cashier
  • Shift Supervisor

Degrees

  • GED :

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