key leader resume example with 6 years of experience
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary
- Track record of increasing sales of particular products
- Ability to work with customers and data to determine which products will sell
- Strong eye for detail and quality to provide customers with the best products and experiences
- Experienced retail professional focused on customer outcomes and company goals
Skills
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Experience
10/2021 to Current On-Site Specialist Dekalb Brilliance Academy | Decatur, GA,
- Increased value to clients through product knowledge.
- Assisted doctors, nurses and support staff with preparation for and conducting patient procedures.
- Prepared trays, instrument packs and surgical sets.
09/2020 to Current Educator/Key Leader Cold Spring Harbor Laboratory | Cold Spring Harbor, NY,
- Opened and closed store in absence of senior managers, including counting cash and preparing drawers and deposits.
- Maximized customer satisfaction by empowering staff to handle customers' issues and deliver top-notch service.
- Boosted sales through effective merchandising and consistent restocking of high-traffic items.
- Optimized team performance by training new hires on use of equipment, standard procedures and organizational policies.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Helped customers by answering questions and locating merchandise.
- Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.
- Generated brand awareness and positive product impressions to increase sales.
- Utilized established sales techniques and persuasive communication skills to meet personal sales objectives.
09/2019 to 09/2020 Educator Lululemon | City, STATE,
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Helped customers by answering questions and locating merchandise.
- Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.
- Generated brand awareness and positive product impressions to increase sales.
05/2019 to 10/2019 Women's Fashion/Sports Manager Cardinals Sports Center | City, STATE,
- Worked one-on-one with employees to motivate while delivering constructive criticism in busy, retail environment.
- Displayed merchandise for upcoming sales in visually appealing way.
- Increased sales on consistent basis by developing key customer relationships.
- Arranged items in favorable positions and areas of store to attract customers and optimize sales.
- Sourced new vendors and suppliers to boost product offerings and increase profit margins at each store location.
- Recruited and hired qualified candidates to fill open positions.
- Processed daily paperwork, balanced register drawers, produced staffing schedules and prepared deposits.
- Delivered empathy and persuasive negotiation talents to promote memorable customer experience.
- Supported long-term business strategies, generating guest relations feedback for process improvements.
- Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.
- Organized engaging front-facing displays to capture customer interest and drive revenue growth.
05/2018 to 10/2021 Pure Barre Sales Assistant/Lead Teacher Pure Barre | City, STATE,
- Built trusting relationships with customers by making personal connections.
- Explained latest promotions, sales incentives and offerings to promote savings and drive sales.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Monitored participants to correct form, enhance safety and improve results.
- Kept team on track by assigning and supervising their activities and giving constructive feedback.
- Demonstrated leadership by making improvements to work processes and helping to train others.
06/2015 to 04/2019 Assistant Manager-Shoe Department Cardinals Sports Center | City, STATE,
- Collaborated with store manager to develop strategies for achieving sales and profit goals.
- Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
- Gained knowledge on all footwear items and demonstrated enthusiasm and belief for product and company philosophy.
- Explained key information regarding products and services to customers to encourage informed decision-making.
Education
Expected in 12/2019 Human Development And Family Studies | Human Sciences Texas Tech University, Lubbock, TX
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Resume Overview
School Attended
- Texas Tech University
Job Titles Held:
- On-Site Specialist
- Educator/Key Leader
- Educator
- Women's Fashion/Sports Manager
- Pure Barre Sales Assistant/Lead Teacher
- Assistant Manager-Shoe Department
Degrees
- Human Development And Family Studies
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