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job resume example with 9+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

A highly motivated employee with a desire to take on new challenges. Strong worth ethic, adaptability, and exceptional interpersonal skills. Accountable and approachable with a positive attitude. Adept at working effectively unsupervised and quickly mastering new skills. Passionate about mental health and well-being.

Skills
  • Effective communication skills with the ability to build a healthy rapport with clients
  • Excellent ability to adapt to changing situations and prioritize interventions and conflict management as required
  • Experienced in understanding student distress and crisis
  • Organized with exceptional attention to detail with admirable documentation skills
  • General understanding of the Steppedcare model
  • Ability to create workshop content with experienced presentation skills
  • Proficient in Microsoft Office, Case Flo, OneKey Common Assessment, and CAMS Application
  • Accountable, motivated self-learner
  • Understanding of student distress and crisis with the ability to work in urgent situations
  • Experienced in referrals clients to access appropriate community resources
  • Clear communication and ability to triage details of importance for assessment
  • Time management and priority setting
Experience
12/2020 to Current JOB Five Star Quality Care, Inc. | Olympia, WA,
  • Developed and maintained relationships with community stakeholders as part of generating and managing client referrals
  • Conducted Intake/Assessments to understand and document Client's employment-related strengths, needs, abilities, and skills
  • Created individualized Employment Action Plans to support the client’s journey in securing long-term employment, post-secondary goals, and support with short-term employment-related training/supports
  • Responsible for placing clients in employment meeting KPI Indicators, surveying the labor market for suitable opportunities
  • Complete up to 8-10 new client intakes each week
  • Secured 7-10 job starts per month with the highest amount secured at site level annually
  • Consulted with, Case Workers referrals and identified Action Plan for - Social Assistance, Employment Insurance, Youth with Higher Support needs, and Persons with Disability Clients
  • Conducted one-to-one workshop facilitation with clients including Job Search, Labor Market, Interview Skills, Resume Writing, and more
  • Identified and predicted barriers clients may experience and provided necessary coaching, and support
  • Provided retention support of 12 months, including employment, counseling, life stabilization and education goals
  • Delivered services in line with WCG contract, guidelines, policies, procedures, and performance requirements
  • Ability to manage caseload of 120+ clients and complete administrative tasks in a timely manner including but not limited to client documents, expenditures, outcomes, case notes, etc
  • Proficient in CAT/CAMS, CaseFlo, MS Excel and Word with strong ability to troubleshoot
  • Strong customer service skills Able to maintain composure during difficult and high-pressure situations
  • Ability to think outside the box, pivot and lead change management
12/2013 to 02/2021 REGISTERED PRACTICAL NURSE Kensington Gardens Long Term Care Facility | City, STATE,
  • Organized Assume responsibility for the provision of Quality, Care in the resident home area (RHA) as per The Kensington Garden's policies and accountability framework for up to 50 residents
  • Adhered to infection control procedures to facilitate a safe, clean patient environment following CNO Standards
  • Assumed responsibility for medication administration, narcotic control, application of treatments and dressings, transcription of Physician orders, reordering of medications, and other skills
  • Respects spiritual, cultural, and ethnic aspects of a resident's life
  • Managed and empowered the Personal Care staff with the responsibility to plan effective care for each resident
  • Organized and co-ordinates Personal Care with hospital, home, and community to meet individual, family, and group needs
  • Collected lab specimens, ordering and interpreting diagnostic tests and lab results.
12/2014 to 12/2016 ADMINISTRATIVE ASSISTANT Dufferin Peel District School Board | City, STATE,
  • Scheduled appointments, meetings, and events for management staff
  • Responded effectively to sensitive inquiries or complaints
  • Answered phone calls and emails to provide information, resulting in effective business correspondence
  • Provided secretarial and office management support while building cooperative working relationships
  • Pleasantly welcomed visitors, answered phone calls and maintained the front reception desk.
Education and Training
Expected in 07/2023 to to CPR - First Aid | Claires Ambulance, , GPA:
Code of Conduct, Environmental Safety, Onboarding Code of Conduct, Onboarding Environmental Safety, Onboarding Violence Prevention Awareness, Onboarding Workplace Harassment, Staff Onboarding, Workplace Harassment, Better Jobs Ontario, CASL & Privacy, Documentary Evidence Requirements, EO Fraud Prevention - Do the Right Thing, Modern Slavery in Canada, Supportive Technology, Working Together: The Code and the AODA
Expected in 04/2013 to to Nursing Diploma | Humber College, Toronto, ON GPA:

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Resume Overview

School Attended

  • Claires Ambulance
  • Humber College

Job Titles Held:

  • JOB
  • REGISTERED PRACTICAL NURSE
  • ADMINISTRATIVE ASSISTANT

Degrees

  • CPR - First Aid
  • Nursing Diploma

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