janitorial cleaner resume example with 20+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA94105
:
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
Cross-selling and upselling
Customer follow-up
Insurance sales strategy
MS Office
Billing Adjustments
Customer Service
Insurance Billing
Process Improvement
Problem Resolution
Communications
Education and Training
Camden High SchoolCamden, SCExpected in 05/2001High School Diploma:GPA:Status
Experience
Amda CollegeJanitorial Cleaner
Dallas, TX, 02/2014Current
Emptied all trash cans and replaced liners, disposing of all refuse in proper receptacles for garbage and recycling collections.
Performed deep cleaning duties such as floor buffing, carpet cleaning, duct cleaning and wall washing on timely basis.
Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
Maintained all janitorial equipment and performed minor repairs to extend life and avoid malfunctions.
Completed hourly custodial rounds, including floor sweeping and vacuuming, glass entryway cleaning and trash collection.
Disposed of trash, cleaned and organized all areas and maintained supply inventory.
Cleaned public restrooms, including scrubbing sinks, toilets, countertops and mirrors to mitigate germs and risk of illness.
Monitored supply levels and requested new items to maintain ability to complete daily cleaning tasks.
Cleaned, restocked and maintained facility bathrooms for optimal sanitation and ease of use.
Vacuumed carpets, mopped floors and washed blinds, using company-approved cleaning products.
Followed proper handling procedures for chemical cleaners and power equipment to prevent damage to floor and fixtures.
Country FinancialInsurance Agent
Libertyville, IL, 05/2006Current
Drove client retention by increasing savings opportunities and identifying premium discounts.
Provided quick turnaround time when customers called with questions, usually within 1 hours.
Reduced financial discrepancies by accurately resolving billing issues while processing applications and cancellations.
Analyzed customer needs and provided best options, upselling products and services.
Engaged customers and provided high level of service by carefully explaining details about documents.
Skillfully and patiently explained coverage options to potential policyholders, answering any questions or concerns.
Reviewed coverage plans and strategic initiatives, determining how best to align new offerings with business goals.
Coordinated appointments and consultations with clients to identify individual needs and gain better understanding of overall financial situations.
Generated new leads and identified potential clients by using successful direct marketing strategies.
Delivered outstanding customer service and built rapport with clients.
Maintained pleasant and cordial attitude at all times, even when issues arose.
Monitored clients' insurance coverages to ensure changing needs were met.
Reviewed insurance inquiries, working effectively to accommodate various requests to build agency's reputation as service provider.
W.R. Berkley CorporationBilling Specialist
Houston, TX, 06/200305/2006
.
Contacted insurance providers to verify correct insurance information and obtain authorization for proper billing codes.
Established, enforced and optimized billing policies and procedures to maximize revenue, streamline operations and minimize aging balances.
Verified proper coding on more than claims per week, investigating and resolving issues to maintain billing accuracy.
Loaded billing data into systems through data import, scanning or manual keying, to verify complete and accurate client invoices from vendors.
Tracked timely receipt of invoices, monitored and identified late invoices and contacted vendors to obtain tardy invoices.
Processed and sent monthly invoices to customers on standard billing cycle, including adjustments, credit memos and corrections.
Gathered information to produce accounts payable reports for review.
Maintained historical records by microfilming and filing documents.
Prepared monthly and year-end closing statements, financial documents, and invoices.
ChipotleCashier
Waltham, MA, 03/200106/2003
Helped customers find specific products, answering questions and offering advice.
Provided assistance with purchases, locating items and signing up for rewards programs.
Processed returned items in accordance with store policy.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Welcomed customers, offering assistance to help find necessary store items.
Processed all sales transactions accurately and promptly to prevent long customer wait times.
Processed customer payments quickly and returned exact change and receipts.
Worked closely with front-end staff to assist customers.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
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