interpretive guide resume example with 5+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary
Motivated Social Work student with great understanding of Human Behavior in the Social environment. Dedicated to making real-world contributions and expanding knowledge through great Communication skills. Proven ability to work hard while maintaining professionalism.
Skills
Presentation skills
Script creation (When writing my tour)
Social media
Research
Special events and celebrations
Customer service
Planning and coordination
Problem resolution
Communication
Experience
06/2019 to Current
Interpretive GuideHudson Group – Reading, MA,
Researched topics that pertained to tour locations so that such information could be added to scripts.
Delivered information through narratives on locations throughout [Location] area, relaying lesser-known stories for interest.
Acquired tickets and fees from individuals and larger groups prior to start of tour.
Answered questions, pointed out overlooked features and offered further details about special exhibits to educate visitors.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Recognized by management for providing exceptional customer service.
Earned reputation for good attendance and hard work.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Handled all delegated tasks, including [Task] and [Task].
Improved operations by working with team members and customers to find workable solutions.
06/2018 to 03/2019
Sales AssociateTrudeau Memorial Center – Coventry, RI,
Kept apprised of emerging trends and provided informative customer service to assist in product selection.
Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Sold various products by explaining unique features and educating customers on proper application.
Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
Cultivated strong relationship with customers while fostering positive business image.
Maintained productive relationships with existing customers through exceptional follow-up after sales.
Fostered relationships with customers to expand customer base and enhance loyalty and retention.
08/2017 to 05/2018
Teacher's AssistantGpm Investments – Bad Axe, MI,
Modeled and taught basic and advanced social skills, conflict management techniques and study approaches to students.
Promoted student learning by providing individualized and small group support to reinforce classroom topics.
Prepared bulletin boards, classroom materials and individual student portfolios to support teacher plans.
Cleaned and organized classrooms, materials, and supplies for maximum efficiency.
Assisted teachers with instruction and provided clerical support for diverse needs.
Prepared lesson materials and visual aids to reinforce lesson concepts.
Arranged and led activities for students, including [Type], [Type] and [Type].
Attended in-services, workshops and seminars.
Managed daily attendance and reported absences and tardies to [Job title] for parental notification.
Assisted teacher in monitoring students' progress using [Type] method and by reviewing test scores and classwork.
Kept students safe inside and outside classrooms by proactively monitoring behaviors and tracking student movements, safety hazards and visitors.
08/2015 to 07/2017
CashierToms Supermarket – City, STATE,
Assisted with purchases, locating items and signing up for rewards programs.
Processed returned items in accordance with store policy.
Helped customers find specific products, answered questions and offered advice.
Worked closely with front-end staff to assist customers.
Properly verified customer identification for alcohol or tobacco purchases.
Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Inspected items for damage and obtained replacements for customers.
Drove sales and add-on purchases by promoting specific item options to customers.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Processed customer payments quickly and returned exact change and receipts.
Education and Training
Expected in 05/2014 to to
High School Diploma: Mascoutah High School - Illinois, GPA: Status -
Expected in 06/2018 to to
Associate of Arts: Southwestern Illinois College - Belleville, IL GPA: Status -
Expected in 2021 to to
: Social Work (BSW) Lindenwood University - Saint Charles, MO GPA: Status -
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