Experienced Customer Service & Implementation Project Manager with over 20 years of experience. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Works well as individual contributor or with a team. Trustworthy, dependable, and result-driven with strong work ethic and commitment to achieving goals. Ability to build and sustain effective internal and external relationships. Detailed, organized and analytical, with capacity to troubleshoot and solve complex problems. Proven track record of going above and beyond to help others. Effectively prioritizes and multi-tasks, works well under pressure, and adapts to fast- paced environments. Solid computer and Microsoft Office skills. Proven track record of executing projects within deadlines and budgets. Strong interpersonal, verbal, and written communication skills. Maintains privacy and confidentiality at all times.
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