Housekeeping Resume Example Maid/Housekeeping Profected Shine Cleaning Services LLC

HOUSEKEEPING

Career Focus

Detail-oriented professional with strong technical skills and the ability to learn concepts quickly.
Looking for an opportunity to use my knowledge and experiences in an growing company.
Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.
Retail Sales Associate with 4+ years experience. Areas of expertise include responding quickly and resourcefully to customer requests or concerns, Giving information to customers about products, Representing the store in a professional and positive manner, Participating in physical inventory counts, Occasionally opening and closing the store, Accurately completing cash register transactions, Carrying out re-merchandising, display, price markdowns duties
House/ Maid Keeper successful at providing consistent and high-quality cleaning services. Accommodates customer needs at all times.
Stocker familiar with all aspects of logistics, shipping and receiving and general warehouse operations.

Core Qualifications

Shipping and receiving
Safety-oriented
Multi-tasker
Customer-service focused
Strong communication skills
Exceptional problem solver
Valid VirginiaDetermined
Basic math skills
Packing and scanning orders
Detail-oriented
Organized
Team player
Clean driving record
Active listening skills
Sharp problem solver

Customer- and service-oriented
Inventory control procedures
Loss prevention comprehension
Excellent communication skills
Listening skills
Reading comprehension skills
MS Office
Reliable and punctual
Hardworking
Cash handling
Hospitality background
Decision making skills
Self-directed

Education and Training

High School Diploma 2008 Caroline Milford, Va, US

Accomplishments

Customer Service

Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.

Customer Interface

Greeted customers upon entrance and handled all cash and credit transactions.
Assisted customers over the phone regarding store operations, product, promotions and orders.

Prepared pallets by following prescribed stacking arrangement and properly tagging pallets.

Work Experience

Housekeeping 05/2012 to Current Maid/Housekeeping Profected Shine Cleaning Services LLC Richmond, VA

Providing good customer service
Move and arrange furniture.
Polish or dust equipment and/or furniture
Operate cleaning equipment
Gathered and emptied trash and recycling bins
Dusted and mopped all hard surfaces.
Notified building managers about needed repairs and replacement equipment.
Cleaned public restrooms, including scrubbing sinks, toilets, countertops and mirrors.
Traveled to and from work sites in a timely manner.
Safely operated equipment such as vacuum cleaners, floor buffers and carpet machines.
Stripped, sealed, finished and polished floors.

Stocker 12/2014 to 01/2015 Target Henrico, VA

Arranged items in favorable positions and areas of the store for optimal sales.
Assisted in gathering and moving materials and equipment for the assigned displays.
Replenished floor stock and processed shipments to ensure product availability for customers.

Retail Sales Associate 11/2010 to 10/2011 Macy's Short pump, Va

Greet customers and ascertain what each customer wants or needs.
Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.
Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
Compute sales prices, total purchases and receive and process cash or credit payment.
Maintain records related to sales.
Watch for and recognize security risks and thefts, and know how to prevent or handle these situations.
Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
Answer questions regarding the store and its merchandise.
Describe merchandise and explain use, operation, and care of merchandise to customers.
Ticket, arrange and display merchandise to promote sales.
Place special orders or call other stores to find desired items.
Demonstrate use or operation of merchandise.
Clean shelves, counters, and tables.
Exchange merchandise for customers and accept returns.
Bag or package purchases, and wrap gifts.
Help customers try on or fit merchandise.
Inventory stock and requisition new stock.
Prepare merchandise for purchase or rental.

Cashier/ Sales Associate 07/2008 to 03/2009 J's Beauty Supply Store Ruther Glen, VA

Cashier, provide good customer service
Answering questions regarding a product
Set up displays
Sell merchandise
Clean work areas
Recommended merchandise based on customer needs.
Operated a cash register to process cash, check and credit card transactions.

Sales Associate 01/2008 to 11/2008 A&N Ashland, Va

Cashier, arranging merchandise, helping and providing customer service, manage inventory, set up displays Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
Inventory stock and reorder when inventory drops to a specified level.
Enforce safety, health, and security rules.
Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise.
Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.

Delivery Helper 11/2007 to 01/2008 UPS Fredericksburg, VA

Obtained signatures on all invoices and credits.
Attach identifying tags to containers or mark them with identifying information.
Read work orders or receive oral instructions to determine work assignments or material or equipment needs.
Record numbers of units handled or moved, using daily production sheets or work tickets.
Sort cargo before loading and unloading.
Assemble product containers or crates, using hand tools and precut lumber.
Carry needed tools or supplies from storage or trucks and return them after use.

Food and Beverage Server 01/2007 to 10/2007 Kings Dominion Doswell, VA

Scrub and polish counters, steam tables, and other equipment, and clean glasses, dishes, and fountain equipment.
Serve food, beverages, or desserts to customers in such settings as take-out counters of restaurants or lunchrooms, business or industrial establishments, hotel rooms, and cars.
Replenish foods at serving stations.
Take customers' orders and write ordered items on tickets, giving ticket stubs to customers when needed to identify filled orders.
Wrap menu item such as sandwiches, hot entrees, and desserts for serving or for takeout.
Prepare bills for food, using cash registers, calculators, or adding machines, and accept payment or make change.
Deliver orders to kitchens, and pick up and serve food when it is ready.
Add relishes and garnishes to food orders, according to instructions.
Cook food or prepare food items, such as sandwiches, salads, and ice cream dishes, using standard formulas or following directions.
Perform cleaning duties such as sweeping, mopping, and washing dishes, to keep equipment and facilities sanitary.

Sales/ Admissions 01/2005 to 10/2005 Kings Dominion Doswell, VA

Cashier admissions
Providing good customer service
Answer customer questions regarding ticket pricing
Open and close register
Scanning tickets and/or passes
Take photos for season passes
Clean work areas

Personal Information

Skills

Active Learning
Customer Service
Cash handling
Able to lift up 50 pounds
Professional and friendly
Careful and active listener
Multi-tasking
Typing
45 WPM
Shipping and receiving
Microsoft Word
Microsoft Powerpoint
Telephone Skills
Organizational Skills
Proof Reading
Customer Needs Assessment

Problem Solving
Computer Proficiency

Additional Information

Resume Overview

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Housekeeping Resume Example

Resume Score: 90%