Housekeeping Resume Example
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HOUSEKEEPING
Career Focus
- Detail-oriented professional with strong technical skills and the ability to learn concepts quickly.
- Looking for an opportunity to use my knowledge and experiences in an growing company.
- Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.
- Retail Sales Associate with 4+ years experience. Areas of expertise include responding quickly and resourcefully to customer requests or concerns, Giving information to customers about products, Representing the store in a professional and positive manner, Participating in physical inventory counts, Occasionally opening and closing the store, Accurately completing cash register transactions, Carrying out re-merchandising, display, price markdowns duties
- House/ Maid Keeper successful at providing consistent and high-quality cleaning services. Accommodates customer needs at all times.
- Stocker familiar with all aspects of logistics, shipping and receiving and general warehouse operations.
Core Qualifications
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Education and Training
High School Diploma2008Caroline City, State, US
Accomplishments
Customer Service
- Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.
Customer Interface
- Greeted customers upon entrance and handled all cash and credit transactions.
- Assisted customers over the phone regarding store operations, product, promotions and orders.
Prepared pallets by following prescribed stacking arrangement and properly tagging pallets.
Work Experience
Housekeeping05/2012 to CurrentDignity HealthLompoc , CA
- Providing good customer service
- Move and arrange furniture.
- Polish or dust equipment and/or furniture
- Operate cleaning equipment
- Gathered and emptied trash and recycling bins
- Dusted and mopped all hard surfaces.
- Notified building managers about needed repairs and replacement equipment.
- Cleaned public restrooms, including scrubbing sinks, toilets, countertops and mirrors.
- Traveled to and from work sites in a timely manner.
- Safely operated equipment such as vacuum cleaners, floor buffers and carpet machines.
- Stripped, sealed, finished and polished floors.
Stocker12/2014 to 01/2015Ollie's Bargain OutletHampton , VA
- Arranged items in favorable positions and areas of the store for optimal sales.
- Assisted in gathering and moving materials and equipment for the assigned displays.
- Replenished floor stock and processed shipments to ensure product availability for customers.
Retail Sales Associate11/2010 to 10/2011Accor HotelsSonoma , CA
- Greet customers and ascertain what each customer wants or needs.
- Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.
- Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
- Compute sales prices, total purchases and receive and process cash or credit payment.
- Maintain records related to sales.
- Watch for and recognize security risks and thefts, and know how to prevent or handle these situations.
- Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
- Answer questions regarding the store and its merchandise.
- Describe merchandise and explain use, operation, and care of merchandise to customers.
- Ticket, arrange and display merchandise to promote sales.
- Place special orders or call other stores to find desired items.
- Demonstrate use or operation of merchandise.
- Clean shelves, counters, and tables.
- Exchange merchandise for customers and accept returns.
- Bag or package purchases, and wrap gifts.
- Help customers try on or fit merchandise.
- Inventory stock and requisition new stock.
- Prepare merchandise for purchase or rental.
Cashier/ Sales Associate07/2008 to 03/2009PetcoRedwood City , CA
- Cashier, provide good customer service
- Answering questions regarding a product
- Set up displays
- Sell merchandise
- Clean work areas
- Recommended merchandise based on customer needs.
- Operated a cash register to process cash, check and credit card transactions.
Sales Associate01/2008 to 11/2008ForwardAlbuquerque , NM
- Cashier, arranging merchandise, helping and providing customer service, manage inventory, set up displays Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
- Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
- Inventory stock and reorder when inventory drops to a specified level.
- Enforce safety, health, and security rules.
- Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise.
- Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.
Delivery Helper11/2007 to 01/2008Best BuyFairless Hills , PA
- Obtained signatures on all invoices and credits.
- Attach identifying tags to containers or mark them with identifying information.
- Read work orders or receive oral instructions to determine work assignments or material or equipment needs.
- Record numbers of units handled or moved, using daily production sheets or work tickets.
- Sort cargo before loading and unloading.
- Assemble product containers or crates, using hand tools and precut lumber.
- Carry needed tools or supplies from storage or trucks and return them after use.
Food and Beverage Server01/2007 to 10/2007Highgate HotelsWest Palm Beach , FL
- Scrub and polish counters, steam tables, and other equipment, and clean glasses, dishes, and fountain equipment.
- Serve food, beverages, or desserts to customers in such settings as take-out counters of restaurants or lunchrooms, business or industrial establishments, hotel rooms, and cars.
- Replenish foods at serving stations.
- Take customers' orders and write ordered items on tickets, giving ticket stubs to customers when needed to identify filled orders.
- Wrap menu item such as sandwiches, hot entrees, and desserts for serving or for takeout.
- Prepare bills for food, using cash registers, calculators, or adding machines, and accept payment or make change.
- Deliver orders to kitchens, and pick up and serve food when it is ready.
- Add relishes and garnishes to food orders, according to instructions.
- Cook food or prepare food items, such as sandwiches, salads, and ice cream dishes, using standard formulas or following directions.
- Perform cleaning duties such as sweeping, mopping, and washing dishes, to keep equipment and facilities sanitary.
Sales/ Admissions01/2005 to 10/2005Kings DominionCity , STATE
- Cashier admissions
- Providing good customer service
- Answer customer questions regarding ticket pricing
- Open and close register
- Scanning tickets and/or passes
- Take photos for season passes
- Clean work areas
Personal Information
Skills
- Active Learning
- Customer Service
- Cash handling
- Able to lift up 50 pounds
- Professional and friendly
- Careful and active listener
- Multi-tasking
- Typing
- 45 WPM
- Shipping and receiving
- Microsoft Word
- Microsoft Powerpoint
- Telephone Skills
- Organizational Skills
- Proof Reading
- Customer Needs Assessment
- Problem Solving
- Computer Proficiency
Additional Information
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- Word choice
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- Measurable results
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Resume Overview
School Attended
- Caroline
Job Titles Held:
- Housekeeping
- Stocker
- Retail Sales Associate
- Cashier/ Sales Associate
- Sales Associate
- Delivery Helper
- Food and Beverage Server
- Sales/ Admissions
Degrees
- High School Diploma 2008
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