housekeeper resume example with 2+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary
Competent the Hilton Garden Inn Hotel with experience providing excellent housekeeping services in hotel and private residence settings. Accustomed to quickly handling work in fast-paced environment. Successful at meeting quality goals and client preferences. Im also an hardworking and reliable employee with background in operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings. Dedicated employee with strengths in customer service, sales and promotion strategies. Successful in teaching junior employees how to maximize performance.
Skills
Focused and detail-oriented
Chemical cleaning
Exceptional time management
Cleaning methods
Decision-making skills
Hardworking
Customer service-focused
Issue resolution
Credit and cash transactions
Cash management
ID verification
Training and mentoring
multitasking
team work
leadership
communication
Education and Training
Lavergne High SchoolLa Vergne, TNExpected in 06/2020High School Diploma:GPA:Status
Experience
The Manor At PerrysburgHousekeeper
Perrysburg, OH, 06/2021Current
Vacuumed floors and dusted furniture to maintain organized, professional appearance.
Interacted pleasantly with clients and guests when performing daily duties.
Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
Employed deep-cleaning techniques for areas in need of additional sanitation.
Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
Laundered sheets and removed stains to restore linens to pristine condition.
Requested maintenance orders to fix non-working equipment and address room damage.
Checked [Number] rooms per day to verify vacancies post-checkout.
Organized, cleaned and sanitized kitchens, bedrooms, living rooms and bathrooms to tidy and eliminate daily germs.
Sanitized kitchen counters, wiped down cabinets and swept and mopped floors.
Sanitized bathrooms, kitchens and other germ-prone areas.
Worked with speed and efficiency to meet all job requirements.
Interacted positively with residents while cleaning apartments and common areas.
Managed client laundry with proper care and attention to needs of different linens and articles of clothing.
Coached new [Job title]s by demonstrating approved cleaning procedures.
Arctic Slope Regional CorporationCashier
Nuiqsut, AK, 08/202006/2021
Operated cash register, collected payments and provided accurate change.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Helped customers find specific products, answered questions and offered product advice.
Worked closely with front-end staff to assist customers.
Processed sales transactions to prevent long customer wait times.
Accepted cash and credit card payments, issued receipts and provided change.
Trained new team members in cash register operation, stock procedures and customer services.
Assisted with purchases, locating items and signing up for rewards programs.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Learned roles of other departments to provide coverage and keep store operational.
Verified customer identification for alcohol or tobacco purchases.
Answered customer quests, provided store information and escorted to desired store areas.
Observed company return policy when processing refunds by inspecting merchandise for wear or damage.
Resolved customer complaints and escalated worsening concerns for remediation.
Oversaw work of cashiers to identify strengths and weaknesses in customer service, payment processing or merchandising plans and maximize performance.
Ardent Health ServicesCashier
Owasso, OK, 10/201904/2020
Oversaw work of cashiers to identify strengths and weaknesses in customer service, payment processing or merchandising plans and maximize performance.
Worked closely with front-end staff to assist customers.
Helped customers find specific products, answered questions and offered product advice.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Operated cash register, collected payments and provided accurate change.
Assisted with purchases, locating items and signing up for rewards programs.
Learned roles of other departments to provide coverage and keep store operational.
Scanned customer purchases and supported transactions to streamline sales process.
Inspected items for damage and obtained replacements for customers.
Ardent Health ServicesCashier
Pittsburg, TX, 04/201805/2019
Operated cash register, collected payments and provided accurate change.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Worked closely with front-end staff to assist customers.
Trained new team members in cash register operation, stock procedures and customer services.
Accepted cash and credit card payments, issued receipts and provided change.
Met high productivity standards in processing payments for customers.
Resolved customer complaints and escalated worsening concerns for remediation.
Assisted customers with account updates, new service additions and promotional offers.
Accomplishments
Commended for having a perfect attendance record while working as a cashier and housekeeper.
Consistently maintained high customer satisfaction ratings.
Sold thousands of dollars in merchandise in one month.
made someones day better by just saying "hello, how are you."
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