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Housekeeper Resume Example

Resume Score: 80%

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HOUSEKEEPER
Summary

Motivated Housekeeper offering 5 years in residential cleaning services dedicated to completing tasks on time and surpassing expectations. Sanitizes client rooms and living areas to maintain impeccable levels of cleanliness. Anticipates client needs and demonstrates sensitivity and responsiveness to drive complete satisfaction and repeat business.

Skills
  • Exceptional time management
  • Natural cleaning products
  • Focused and detail-oriented
  • Hardworking
  • Excellent oral and written communication
  • Decision making skills
  • Hospitality background
  • Customer-oriented
  • Supervision and training
  • Troubleshooting expertise
  • Calm under pressure
  • Behavior redirection
  • Knowledge of state regulations
  • Administrative support
  • MS Office
  • Supervision
  • Organization
  • Operational improvement
Experience
Housekeeper|Handy - Jackson, MI|10/2020 - Current
  • Laundered sheets and removed stains to restore linens to pristine condition.
  • Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
  • Emptied wastebaskets and disposed of all soiled linen in guest rooms to reduce spread of germs and enhance freshness.
  • Created checklists for daily stocking of housekeeping carts to improve inventory management and prevent unnecessary trips to stockroom.
  • Followed proper handling procedures for chemical cleaners and power equipment to prevent damage to floor and fixtures and maintain safe environment.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Employed deep-cleaning techniques for areas in need of additional sanitation.
  • Followed manufacturer instructions for using chemicals and equipment to avoid burns, injuries and workplace accidents.
  • Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
  • Requested maintenance orders to fix non-working equipment and address room damage.
Assistant Administrator|One N Done - Onsted, MI|11/2018 - 08/2020
  • Reviewed incoming paperwork such as contracts and letters for accuracy and relevance.
  • Oversaw inventory purchases, restocking and organization.
  • Managed computer databases, physical file systems and required logs.
  • Elevated customer satisfaction ratings by resolving issues for speedy resolution.
  • Prepared packages for shipment by generating invoices and setting up courier deliveries.
  • Kept detailed inventory records and made supply orders, cutting costs by monitoring use and effectively sourcing products.
  • Created agendas, meeting notes and other documents to enhance collaborative process.
  • Proofed and edited letters and other correspondence to correct grammar and spelling errors.
  • Improved productivity initiatives, including coordinating itinerary and scheduling appointments.
  • Maintained personnel records, including applications, performance reports, payroll records and medical files.
  • Oversaw filing systems and scanned documents to manage physical and electronic documents and information.
  • Drove customer feedback to deliver information to management for corrective action.
Assistant Office Manager|Lock It Up Self Storage - Adrian, MI|02/2018 - 09/2019
  • Assisted production and distribution of memos, newsletters, email updates and other forms of communication.
  • Managed and controlled office supply inventory to secure timely ordering or requisition of depleted or low-level stock.
  • Automated office operations to manage client correspondence, record tracking and data communications.
  • Input expenses, reconciled accounts and investigated variances to manage accounts payable and receivable.
  • Set up and maintained physical and electronic filing systems to maintain organizational efficiency.
  • Monitored office inventory to maintain adequate supply levels and order products.
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Distributed company correspondence, including memos and updates to reinforce and apprise departments and divisions of corporate objectives and developments.
  • Maintained clean and presentable front office for maximum appeal to customers and potential clients.
  • Conducted research using various media sources to obtain relevant data for staff requirements.
Home Health Aide|Angels At Heart Senior Care - Jackson, MI|05/2016 - 01/2017
  • Monitored client's well-being, safety and comfort under direction of physician.
  • Helped transition patient between bed, wheelchair and automobile to provide safe mobility support.
  • Observed patient vital signs and medication reactions and reported health concerns or behavioral changes.
  • Furnished personal care to clients within private home settings and championed patient independence and well-being.
  • Answered questions and assisted with health system coordination, patient rights and privacy of personal information.
  • Conducted games and other activities to engage clients and provide mental stimulation and entertainment.
  • Managed various daily job tasks, including patient transportation and appointment scheduling.
  • Greeted patients and families with enthusiastic, compassionate attitude to establish long-term professional relationships.
  • Maintained patient hygiene by administering bedpans, urinals, baths and shaves.
  • Mopped floors, vacuumed, washed dishes and performed other household chores to assist clients.
  • Assisted elderly clients with personal hygiene and other daily activities, including bathing, dressing and incontinence care.
  • Dressed, groomed and fed patients with limited physical abilities to support basic needs.
  • Delivered high level of assistance with cooking, meal preparation and shopping.
  • Maintained clean and well-organized environment to promote client happiness and safety.
  • Documented client progress in charts and logbooks.
  • Facilitated best care by developing strong and trusting rapport with patient.
  • Planned optimal meals based on established nutritional plans.
  • Ran errands for clients and transported to appointments to maintain wellness and support daily living needs.
  • Fostered independence in disabled individuals while closely monitoring safety at all times.
  • Helped clients stay happy and healthy by providing mental and emotional support.
  • Improved patient outlook and daily living through compassionate care.
Education and Training
Jcc/Lisd Academy: A Regional Middle College|Adrian, MIGED
Additional Information
  • GUIDE FOR JOB SEEKERS UNEMPLOYMENT INSURANCE AGENCY Michigan Department of Labor and Economic Opportunity ONLINE JOB LISTINGS AND CAREER FAIRS: Search for job openings on Pure Michigan Talent Connect at mitalent.org. The site provides "Free 24/7 up-to-date job listings" and other reemployment connection resources. Locate Michigan Works! American Job Centers at michiganworks.org or call 800-285-WORKS (9675). Find Career Fairs at mitalent.org/calendar. Meet face-to-face with recruiters and boost your job search. PLANNING A JOB SEARCH: Plan your job search at mitalent.org/plan-a-job-search. Use your skill set and previous experience to explore related job opportunities when conducting job search at: onetonline.org/skills, onetonline.org/crosswalk/ooh, and/or myskillsmyfuture.org. Re-entry programs available at careeronestop.org/exoffender/default.aspx help Ex-Offenders. Virtual job shadowing is available at careeronestop.org/videos/careervideos/career-videos.aspx. SERVICES FOR OUR VETERANS: Veterans Career Advisors are available to assist veterans and spouses with individualized employment services and benefits at michigan.gov/leo. INDIVIDUALS WITH DISABILITIES: Individuals with disabilities may work in partnership with Michigan Rehabilitation Services to prepare for and obtain employment at michiganworks.org/job-seekers/useful-links. Blind persons or individuals with impaired vision may work in partnership with the Bureau of Services for Blind Persons at michigan.gov/leo. MATURE WORKER RESOURCES: Resources to understand basic technology and manage resumes are available at the following site: mitalent.org/older-jobs-seekers. www.michigan.gov/uia LEO is an equal opportunity employer/program. Auxiliary aids, services and other reasonable accommodations are available upon request to individuals with disabilities. UIA 7210 Rev. 4-20 OTHER RESOURCES: Child care provider information is available at michigan.gov/lara. Click on "Child Care Regulation". Visit MI Bridges at michigan.gov/mibridges to apply for MDHHS benefits: Child Development and Care, Food Assistance, Healthcare, Cash Assistance, and State Emergency Relief. Locate licensed child care providers on MI Bridges at michigan.gov/mibridges. Additional state and community services can be found at MI 2-1-1 at mi211.org or by either calling 211 or 866-561-2500 and MI Bridges at michigan.gov/mibridges. Homeowners facing foreclosure? Get help at stepforwardmichigan.org/en or by call 866-946-7432. Discover additional training resources at mitalent.org/mitc. Visit your local Michigan Works! or call 800-285-WORKS (9675) if you need additional services.
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Resume Overview

Companies Worked For:

  • Handy
  • One N Done
  • Lock It Up Self Storage
  • Angels At Heart Senior Care

School Attended

  • Jcc/Lisd Academy: A Regional Middle College

Job Titles Held:

  • Housekeeper
  • Assistant Administrator
  • Assistant Office Manager
  • Home Health Aide

Degrees

  • GED

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