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Housekeeper Resume Example

Resume Score: 80%

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LaShanda
Scarberry
Professional Summary

Detail-oriented cleaning professional with outstanding interpersonal communication skills. Possessing clean driving record and valid automobile insurance. Efficient Cashier and housekeeper successful in completing all tasks in a timely manner. Results-oriented with exceptional communication and strong background in customer service. Bilingual cashier housekeeper i learned Spanish and I'm familiar with wide range of housekeeping duties and cleaning equipment. Motivated to get job done with little direction.

Skills
  • Quality control guidelines
  • Dusting furniture
  • Cleaning techniques
  • Detail-oriented
  • Conscientious
  • Hazardous chemical training
  • Mopping and sweeping
  • Window cleaning
  • Housekeeping
  • Reporting and documentation
  • Reliable automobile
  • Takes direction well
  • Strong interpersonal skills
  • Problem solving
  • Folding clean laundry
  • Confidentiality
  • Vacuuming and sweeping
  • Floor scrubber machines
  • Certified Professional House Cleaner
  • Fluent in English I am learning Spanish
  • Service-oriented
  • Vacuuming
  • Cleaning bathrooms
  • Residential cleaning
  • Ordering cleaning supplies
  • Sorting and washing laundry
Education
Leesburg High SchoolCity, State06/2016High School Diploma
Work History
Company Name- Housekeeper
City, State06/2019 - 11/2019
  • Cleaned elevators, glass and planters in public areas such as lobby, pool and public restrooms.
  • Carried linens, towels, toilet items and cleaning supplies using wheeled cart for maximum efficiency.
  • Arranged for provision of extra room bedding, linens, towels and furniture to satisfy guests with special needs.
  • Kept building entryway glass clean and polished for professional presentation.
  • Completed laundry services with special attention to care instructions, including hand-washing and drycleaning.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Removed waste paper and other trash from premises to designated area.
  • Verified that all storage areas and carts were clean and organized.
  • Cleaned and buffed tile floors using industrial cleaning equipment.
  • Removed bedsheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Spot cleaned walls, carpets and light fixtures.
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Rotated linens in storerooms and replenished when supplies ran low.
  • Cleaned over 6-9 locations every 30 minutes to an hour with consistently high customer satisfaction ratings.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Dusted picture frames and wall hangings with cloth.
  • Attended to locker area by laundering dirty towels and clearing away stray slippers.
  • Restocked linen and cycled towels and sheets in all areas of full-service hotel-based spa.
  • Returned emptied garbage receptacles to proper locations.
  • Coordinated hotel-wide laundry workflow to fulfill guest laundry requests in under 1 hours.
  • Cleaned and changed bedspreads, blankets and mattresses.
  • Serviced bathrooms, including cleaning, sanitizing and supply replenishment.
  • Established and maintained clean and comfortable environments in all buildings by vacuuming, cleaning windows and dusting.
  • Polished all metal hardware fixtures.
  • Stripped and refinished hard surface floors to maintain quality condition and appearance.
  • Cleaned and stocked [6-9] rooms per day by replacing used towels and linens, vacuuming floors, making beds and restocking bathroom items.
  • Polished glass surfaces and windows.
  • Operated power equipment tools such as backpack vacuums for up to 1 hours per shift.
  • Emptied over 12-14 wastebaskets per shift to transport waste to proper disposal areas.
  • Cleaned walls, windows, shades and curtains.
  • Accepted accountability for all assigned building keys, master keys and access cards.
  • Documented and reported all necessary repairs.
  • Transported cleaning products and equipment to and from utility rooms.
  • Swept and washed all hard surface floors.
  • Washed, cleaned and disinfected water coolers.
  • Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
  • Moved chairs, desks and beds around rooms to clean behind and underneath furniture.
  • Slid beds, sofas and tables and chairs furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Quickly responded to requests from patrons for linens and soaps,shampoos, and conditioners, which boosted satisfaction rates by 15% on company scorecards.
  • Picked up trash from parking lot and garden areas to keep those areas free of debris.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Used bleach and other chemicals to disinfect floors, counters and furniture.
  • Operated cleaning equipment and used chemicals by following all safety protocols and procedures to avoid burns, injuries and [servere] accidents.
  • Changed bed linens and collected soiled linens for cleaning.
  • Adhered to professional house cleaning checklist.
  • Worked on team of [12] staff members to service 12 with 6-9 rooms daily.
  • Coordinated hotel-wide laundry workflow to fulfill hotel guest laundry requests in under 1-2 hours.
  • Cleaned bathrooms and kitchens with sanitizing products to prevent spread of germs and reduce likelihood of illness.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Examined 6-9 rooms, halls and lobbies to determine need for repairs and replacement of furniture or equipment.
  • Implemented new cleaning processes and team strategies to reduce necessary man-hours by 4-6 hours per week.
  • Maintained facility floral arrangements in lobbies and public areas by watering and replacing past-prime flowers.
Company Name- Salesfloor/Associate Cashier
City, State04/2019 - 06/2019
  • Assisted customers by answering questions and fulfilling requests.
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Company Name- Cashier
City, State04/2018 - 04/2019
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Operated cash register for cash, check and credit card transactions with 100% accuracy.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
Additional Information

I am learning Spanish and I am almost fluent and able to write as well.

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Resume Overview

School Attended

  • Leesburg High School

Job Titles Held:

  • Housekeeper
  • Salesfloor/Associate Cashier
  • Cashier

Degrees

  • High School Diploma

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