housekeeper resume example with 4+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
:
Professional Summary
Enthusiastic, well trained individual, with hotel housekeeping, and Mall Housekeeping Supervisor experience!
Also, knowledge in Sales, stocking and cash handling. Excellent communication skills, with a down to earth personality. Maintains strong awareness of health and safety standards to provide training and guidance to staff. Reliable Retail Sales professional offering top-notch sales expertise, customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Skills
Ordering cleaning supplies
Sorting and washing laundry
Ceiling fans
Residential cleaning
Cleaning techniques
Conscientious
Window cleaning
Cleaning bathrooms
Dusting furniture
Mopping and sweeping
Hazardous chemical training
Folding clean laundry
Housekeeping
Vacuuming
Sales expertise
Product promotions
Store opening and closing
Cash Handling
Cash register operation
Customer Service
Organization
Supervision
Project Organization
Communications
Process Improvement
Regulatory Compliance
Team Building
Team Management
Problem Resolution
Relationship Development
Issue resolution
Leadership
Consulting
Strategic Planning
Project Management
Negotiation
Conflict resolution
Inventory oversight
Training and mentoring
Staff Management
Work History
Housekeeper, 10/2019 to Current Ethica Health – Union Point, GA,
Disposed of trash and recyclables each day to avoid waste buildup.
Verified cleanliness and organization of storage areas and carts.
Removed waste paper and other trash from premises to designated area.
Completed laundry services with special attention to care instructions, including hand-washing and dry cleaning.
Kept building entryway glass clean and polished for professional presentation.
Carried linens, towels, toilet items and cleaning supplies using wheeled cart for maximum efficiency.
Cleaned elevators, glass and planters in public areas such as lobby, pool and public restrooms.
Arranged for provision of extra room bedding, linens, towels and furniture to satisfy guests with special needs.
Attended to locker area by laundering dirty towels and clearing away stray slippers.
Cleaned and changed bedspreads, blankets and mattresses.
Adhered to professional house cleaning checklist.
Operated [Type] equipment and used chemicals by following all safety protocols and procedures to avoid burns, injuries and [Type] accidents.
Changed bed linens and collected soiled linens for cleaning.
Cleaned bathrooms and kitchens with sanitizing products to prevent spread of germs and reduce likelihood of illness.
Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
Cleaned and stocked [Number] rooms per day by replacing used towels and linens, vacuuming floors, making beds and restocking bathroom items.
Emptied waste paper and other trash from premises and moved to appropriate receptacles.
Swept and washed all hard surface floors.
Disinfected and mopped bathrooms to keep facilities sanitary and clean.
Moved chairs, desks and beds around rooms to clean behind and underneath furniture.
Transported cleaning products and equipment to and from utility rooms.
Accepted accountability for all assigned building keys, master keys and access cards.
Dusted picture frames and wall hangings with cloth.
Engaged with guests on room requirements and amenities to promote overall satisfaction.
Documented and reported all necessary facility and building repairs observed.
Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
Returned emptied garbage receptacles to proper locations.
Restocked room supplies such as facial tissues for personal touch with every job.
Serviced bathrooms, including cleaning, sanitizing and supply replenishment.
Polished glass surfaces and windows.
Rotated linens in storerooms and replenished when supplies ran low.
Housekeeping Supervisor, 06/2017 to 10/2019 Wesleylife – Urbandale, IA,
Communicated repair needs to maintenance staff.
Completed schedules, shift reports and other business documentation.
Improved process efficiency through effective inventory control in alignment with client standards.
Trained and mentored all new personnel to maximize quality of service and performance.
Placed orders for housekeeping supplies and guest toiletries.
Created and implemented training programs to enhance employee performance.
Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
Evaluated employee performance and developed improvement plans.
Increased employee performance through effective supervision and training.
Ensured adherence to safety protocols by enforcing proper and equipment usage.
Implemented preventive maintenance practices and upheld equipment guidelines to reduce downtime.
Supervised daily operations, including employee performance, preventive maintenance and safety.
Delegated tasks to carefully selected employees in alignment with resource management goals.
Procured pricing information from various vendors to support cost-effective purchasing.
Maintained daily facility operations.
Coordinated daily workflow through task prioritization and concise scheduling.
Analyzed and identified equipment failure root causes and initiated correction actions.
Sales Floor Representative, 08/2015 to 05/2016 Walmart – City, STATE,
Delivered store policy information to patrons at checkout, reducing customer service complaints and calls.
Adhered to safety processes and procedures when stocking store to avoid falls and other injuries.
Blocked and faced products on displays and shelves in accordance with company policy.
Stayed current on available products, store promotions and customer service policies to better shoppers.
Readied items for sales floor stocking by affixing tags and preparing pallets.
Helped customers complete purchases by moving heavy items, collecting payments and bagging purchases.
Removed all debris and packaging from boxes and separated for recycling or disposal.
Supported promotional plans by updating signage with price changes.
Managed timely and effective replacement of damaged or missing products.
Greeted customers and directed to requested products.
Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
Maintained current knowledge of shelf planograms and end cap plans to effectively merchandise products.
Inspected floor displays, noted missing items and immediately replenished merchandise.
Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
Education
High School Diploma: , Expected in 06/1991 to Union High School - Grand Rapids, MI, GPA: Status -
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