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Housekeeper Resume Example

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HOUSEKEEPER
Professional Summary

Enthusiastic, well trained individual, with hotel housekeeping, and Mall Housekeeping Supervisor experience!

Also, knowledge in Sales, stocking and cash handling. Excellent communication skills, with a down to earth personality. Maintains strong awareness of health and safety standards to provide training and guidance to staff. Reliable Retail Sales professional offering top-notch sales expertise, customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.

Skills
  • Ordering cleaning supplies
  • Sorting and washing laundry
  • Ceiling fans
  • Residential cleaning
  • Cleaning techniques
  • Conscientious
  • Window cleaning
  • Cleaning bathrooms
  • Dusting furniture
  • Mopping and sweeping
  • Hazardous chemical training
  • Folding clean laundry
  • Housekeeping
  • Vacuuming
  • Sales expertise
  • Product promotions
  • Store opening and closing
  • Cash Handling
  • Cash register operation
  • Customer Service
  • Organization
  • Supervision
  • Project Organization
  • Communications
  • Process Improvement
  • Regulatory Compliance
  • Team Building
  • Team Management
  • Problem Resolution
  • Relationship Development
  • Issue resolution
  • Leadership
  • Consulting
  • Strategic Planning
  • Project Management
  • Negotiation
  • Conflict resolution
  • Inventory oversight
  • Training and mentoring
  • Staff Management
Work History
  • Housekeeper
  • Company Name
  • City, State
  • October 2019 to Current
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Verified cleanliness and organization of storage areas and carts.
  • Removed waste paper and other trash from premises to designated area.
  • Completed laundry services with special attention to care instructions, including hand-washing and dry cleaning.
  • Kept building entryway glass clean and polished for professional presentation.
  • Carried linens, towels, toilet items and cleaning supplies using wheeled cart for maximum efficiency.
  • Cleaned elevators, glass and planters in public areas such as lobby, pool and public restrooms.
  • Arranged for provision of extra room bedding, linens, towels and furniture to satisfy guests with special needs.
  • Attended to locker area by laundering dirty towels and clearing away stray slippers.
  • Cleaned and changed bedspreads, blankets and mattresses.
  • Adhered to professional house cleaning checklist.
  • Operated [Type] equipment and used chemicals by following all safety protocols and procedures to avoid burns, injuries and [Type] accidents.
  • Changed bed linens and collected soiled linens for cleaning.
  • Cleaned bathrooms and kitchens with sanitizing products to prevent spread of germs and reduce likelihood of illness.
  • Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
  • Cleaned and stocked [Number] rooms per day by replacing used towels and linens, vacuuming floors, making beds and restocking bathroom items.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Swept and washed all hard surface floors.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Moved chairs, desks and beds around rooms to clean behind and underneath furniture.
  • Transported cleaning products and equipment to and from utility rooms.
  • Accepted accountability for all assigned building keys, master keys and access cards.
  • Dusted picture frames and wall hangings with cloth.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Documented and reported all necessary facility and building repairs observed.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Returned emptied garbage receptacles to proper locations.
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Serviced bathrooms, including cleaning, sanitizing and supply replenishment.
  • Polished glass surfaces and windows.
  • Rotated linens in storerooms and replenished when supplies ran low.
  • Housekeeping Supervisor
  • Company Name
  • City, State
  • June 2017 to October 2019
  • Communicated repair needs to maintenance staff.
  • Completed schedules, shift reports and other business documentation.
  • Improved process efficiency through effective inventory control in alignment with client standards.
  • Trained and mentored all new personnel to maximize quality of service and performance.
  • Placed orders for housekeeping supplies and guest toiletries.
  • Created and implemented training programs to enhance employee performance.
  • Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
  • Evaluated employee performance and developed improvement plans.
  • Increased employee performance through effective supervision and training.
  • Ensured adherence to safety protocols by enforcing proper and equipment usage.
  • Implemented preventive maintenance practices and upheld equipment guidelines to reduce downtime.
  • Supervised daily operations, including employee performance, preventive maintenance and safety.
  • Delegated tasks to carefully selected employees in alignment with resource management goals.
  • Procured pricing information from various vendors to support cost-effective purchasing.
  • Maintained daily facility operations.
  • Coordinated daily workflow through task prioritization and concise scheduling.
  • Analyzed and identified equipment failure root causes and initiated correction actions.
  • Sales Floor Representative
  • Company Name
  • City, State
  • August 2015 to May 2016
  • Delivered store policy information to patrons at checkout, reducing customer service complaints and calls.
  • Adhered to safety processes and procedures when stocking store to avoid falls and other injuries.
  • Blocked and faced products on displays and shelves in accordance with company policy.
  • Stayed current on available products, store promotions and customer service policies to better shoppers.
  • Readied items for sales floor stocking by affixing tags and preparing pallets.
  • Helped customers complete purchases by moving heavy items, collecting payments and bagging purchases.
  • Removed all debris and packaging from boxes and separated for recycling or disposal.
  • Supported promotional plans by updating signage with price changes.
  • Managed timely and effective replacement of damaged or missing products.
  • Greeted customers and directed to requested products.
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
  • Maintained current knowledge of shelf planograms and end cap plans to effectively merchandise products.
  • Inspected floor displays, noted missing items and immediately replenished merchandise.
  • Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
Education
  • High School Diploma
  • Union High School
  • City
  • June 1991
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Resume Overview

School Attended

  • Union High School

Job Titles Held:

  • Housekeeper
  • Housekeeping Supervisor
  • Sales Floor Representative

Degrees

  • High School Diploma

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