Eager healthcare professional with 8 years of experience providing comprehensive support and care. Committed to increasing knowledge of treatments through hands-on learning and detail-oriented record keeping for professional development. Proven ability to solve complex problems and stay calm in emergency situations. Skilled at maintaining relationships with patients to provide top-of-the-line care. Diversely qualified Health Aide trained and certified in providing ranging services, including skilled nursing, assisted living, post-acute medical and rehabilitation, hospice care and therapy. Provide empathetic, personal care to patients, promoting comfort and support. Skilled in working with disabled and elderly patients with patience, humor and attention to detail.
Skills
Relationship building and management
Team leadership and coaching
Order management
Maximizing profitability
Work History
Housekeeper, 03/2001 - 06/2008 Wesley Enhanced Living – Philadelphia, PA,
Removed waste paper and other trash from premises to designated area
Carried linens, towels, toilet items and cleaning supplies using wheeled cart for maximum efficiency
Verified that all storage areas and carts were clean and organized
Arranged for provision of extra room bedding, linens, towels and furniture to satisfy guests with special needs
Swept and washed all hard surface floors
Disinfected and mopped bathrooms to keep facilities sanitary and clean
Transported cleaning products and equipment to and from utility rooms
Cleaned and changed bedspreads, blankets and mattresses
Spot cleaned walls, carpets and light fixtures
Caregiver, 12/2015 - 11/2017 Aegis Living – Seattle, WA,
Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life
Supported clients with mental support and physical activities to accomplish quality of life and sustain needs
Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery
Evaluated patients to identify and address wounds, behavioral concerns and medically-relevant symptoms
Kept household areas clean and well-stocked, ran errands, managed laundry and completed weekly grocery shopping
Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals
Provided safe mobility support to help patients move around personal and public spaces
Assisted patients with personal requirements, including keeping spaces clean and helping with grooming
Applied mobility assistance knowledge to safely ambulate patients in different spaces involving varying elevations and obstacles
Assisted clients with daily living needs, including bathing and personal grooming, to maintain self-esteem and general wellness
Offered social support by transporting individuals to events and activities, in addition to medical appointments and shopping trips
Helped clients maintain optimal health by overseeing medication administration and all doctor's appointments
Helped family members plan healthy meals, purchase ingredients and cook meals to provide adequate nutrition for client wellbeing
Maintained clean personal areas and prepared healthy meals to support client nutritional needs
Established nutritious meal plans and prepared daily offerings to meet patient dietary needs
Helped clients manage money, pay bills and shop for groceries or personal items
Ran errands for customers, including shopping, and picking up other necessities
Kept clients engaged in social networks and communities
Scheduled and accompanied clients to medical appointments
Maintained frequent supervision of residents unable to call for assistance
Documented residents' behavior in terms of mental status, sleeping and eating patterns in medical record books
Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients
Title Clerk, 11/2016 - 03/2019 Legacy Credit Union – Metairie, LA,
Received and processed paperwork for titles, new license plates and renewals
Assisted with preparation and submission of affidavits, deeds and other records for land purchases
Entered title and vehicle information into database
Provided each member of public with exceptional service and knowledgeable support to maintain smooth operations and happy customers
Contacted appropriate agencies to complete searches, order records and obtain documents
Store Manager, 04/2018 - Current Trane Technologies Plc – City, State,
Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns
Evaluated suppliers to assess quality, timeliness and compliance of deliveries, maintain tight cost controls and maximize business operational efficiency
Oversaw receiving and display of incoming products, meeting planned promotions and seasonal rotation for sales events
Applied performance data to evaluate and improve operations, target current business conditions and forecast needs
Managed vendor selection and relations to guarantee best pricing and on-time deliveries
Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands
Delivered positive results by controlling monthly operations budget and limiting financial discrepancies
Created work schedules according to sales volume and number of employees
Rotated merchandise and displays to feature new products and promotions
Education
High School Diploma: , Expected in 06/1998 - Emmerich Manual High School - Indianapolis, IN GPA:
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