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Housekeeper Resume Example

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HOUSEKEEPER
Professional Summary
  • Focused and well-known for ensuring a deep clean. Detailed and quick-paced with excellent closet detailing skills. Pursuing a new role where hard work and trustworthiness will be highly valued.
  • Conscientious individual offering a background in housekeeping for well-known assisted living centers. Engaging and pleasant personality with the ability to maintain a healthy, clean environment for all residents. Along with experience in industrial cleaning, hospital, and department stores.
  • Dependable worker offering 8 year history in the cleaning industry service. Highly organized and team-driven with strong customer satisfaction focus.
  • Also have experience in retail, guest services, cashier, stock.
Skills
  • Cleaning techniques
  • Detail-oriented
  • Mopping and sweeping
  • Hazardous chemical training
  • Dusting furniture
  • Sorting and washing laundry
  • Window cleaning
  • Cleaning bathrooms
  • Residential cleaning
  • Ordering cleaning supplies
  • Takes direction well
  • Service-oriented
  • Folding clean laundry
  • Confidentiality
  • Reliable automobile
  • Floor scrubber machines
  • Housekeeping
  • Valid [State Name] driver's license
  • Vacuuming and sweeping
  • Refunds and exchanges
  • Credit card processing
  • Bagging and packaging
  • Identification checks
  • Stocking and replenishing
  • Cash drawer management
  • Inventory management
  • Cash register operations
  • Payment collection
  • Point of sale knowledge
  • Drawer management
  • Customer assistance
  • Point-of-sale system operation
  • Check cashing
  • Cleaning procedures
  • Interpersonal skills
  • Customer direction
  • Written and verbal communication
  • Product knowledge
  • Good telephone etiquette
  • Money handling
  • Receipt and refund issuance
  • Friendly demeanor
  • Order taking
  • Question responses
  • Price changes
  • Product and service sales
  • Staff training
  • Maintaining store appearance
  • Basic math skills
  • Retail merchandising
  • Product restocking
  • Multi-tasking ability
  • Coupons and gift cards
  • Refund handling
Work History
HousekeeperHellenic Senior Living - Elkhart, IN05/2019 - 12/2019
  • Cleaned elevators, glass and planters in public areas such as lobby and public restrooms
  • Removed waste paper and other trash from premises to designated area
  • Carried linens, towels, toilet items and cleaning supplies using wheeled cart for maximum efficiency
  • Disposed of trash and recyclables each day to avoid waste buildup
  • Verified that all storage areas were clean and organized
  • Completed laundry services with special attention to care instructions
  • Kept building entryway glass clean and polished for professional presentation
  • Serviced bathrooms, including cleaning, sanitizing and supply replenishment
  • Coordinated facility-wide laundry workflow to fulfill residents laundry requests
  • Operated power equipment tools such as backpack vacuums and floor machinery
  • Picked up trash from parking lot and garden areas to keep those areas free of debris
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles
  • Cleaned bathrooms and kitchens with sanitizing products to prevent spread of germs and reduce likelihood of illness
  • Implemented new cleaning processes and team strategies to reduce necessary man-hours
  • Restocked room supplies such as facial tissues, toiletries, hand soap, and paper towel dispensers
  • Trained new team members on all departmental procedures and provided assistance in finding necessary items and cleaning supplies
  • Returned emptied garbage receptacles to proper locations
  • Polished all metal hardware fixtures
  • Spot cleaned walls, carpets and light fixtures
  • Cleaned walls, windows, shades and curtains
  • Cleaned and buffed tile floors using industrial cleaning equipment
  • Examined rooms, halls and lobbies to determine need for repairs and replacement of furniture or equipment
  • Moved chairs, desks and beds around rooms to clean behind and underneath furniture
  • Cleaned rooms per day by collecting used towels and linens, vacuuming floors, making beds and restocking bathroom items
  • Operated equipment and used chemicals by following all safety protocols and procedures to avoid burns, injuries and accidents
Guest Service AssociateMenards Inc - Elkhart, IN04/2017 - 03/2019
  • Greeted daily visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention
  • Maintained financial accuracy by collecting deposits, fees and payments
  • Kept areas clean, tidy and professional in appearance to maximize worker efficiency and promote customer engagement
  • Recommended product to customers, thoroughly explaining details
  • Assisted customers by answering questions, responding to inquiries and handling telephone requests
  • Trained new personnel regarding company operations, policies and services
  • Welcomed, greeted and assisted guests in high-traffic store
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers
  • Processed POS transactions, including checks, cash and credit purchases or refunds
  • Restocked, arranged and organized merchandise in front lanes to drive product sales
  • Operated cash register for cash, check and credit card transactions with accuracy
  • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers
  • Checked prices for customers and processed items sold by scanning barcodes
  • Counted cash in register drawer at beginning and end of shift
  • Educated customers on promotions to enhance sales
  • Reviewed weekly sales circulars and monitored price changes
  • Efficiently processed new orders, completing daily transactions with remarkable accuracy
  • Increased sales by offering advice on purchases and promoting additional products
  • Completed sales with near-zero error rate using POS system
  • Assisted customers with special services, account updates and promotional options
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance
  • Used cash registers and POS systems to request and record customer orders and compute bills
  • Helped guests every day by processing payments, monitoring reward accounts and resolving service concerns
  • Assisted customers by answering questions and fulfilling requests
  • Worked closely with the department manager to solve problems and handle customer concerns
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance
  • Answered questions about store policies and concerns to support positive customer experiences
  • Requested official identification required for purchases and verified details, consistently meeting strict legal standards of underage sales
Janitorial CleanerMorRyde International - Elkhart, IN08/2013 - 03/2017
  • Used approved cleaning products on various surfaces, to reduce bacterial growth and prevent spread of viruses
  • Supervised supplies in inventory and submitted lists for items requiring immediate reorder
  • Dusted all furniture and fixtures thoroughly and carefully
  • Helped outside crew complete grounds maintenance tasks such as trimming bushes, removing debris, weeding, landscaping
  • Established and maintained clean and comfortable environments in buildings by vacuuming, cleaning windows and dusting
  • Assisted with special facility events by preparing rooms, installing decorations and transporting supplies
  • Implemented new cleaning processes and team strategies to reduce necessary man-hours hours per week
  • Completed deep cleaning tasks such as buffing and polishing floors
  • Performed daily checklists throughout facilities, including cleaning floors, wiping down glass entryways and collecting trash
  • Kept bathroom facilities well-cleaned, stocked and properly maintained for staff and guests
  • Washed and spot-cleaned files, desktops, office glass, partitions, doors and walls
  • Responded immediately to calls from personnel to clean up spills and wet floors resulting from ceiling leaks and plumbing problems
  • Wiped down tabletops, chairs and condiment containers
  • Identified concerns with facilities, including repair needs and major maintenance concerns, and escalated issues to management
  • Maintained optimal supply levels to meet daily and special cleaning needs
  • Adhered to company policies for appearance, thoroughness and facility security
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets
  • Wiped down conference tables and reception desks to remove smears and fingerprints on surfaces
  • Used squeegees and cleaners to clean windows and glass partitions
  • Swept, vacuumed, mopped and buffed floors
  • Safely cleaned industrial job sites using maximum strength cleaning solutions and equipment
  • Cleaned break rooms by removing crumbs, coffee stains and grime
Education
Some college : Criminal JusticeBrown Mackie College - South Bend, IN08/2007
Diploma: Requirements Concord Community High School - Elkhart, IN05/2004
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Resume Overview

Companies Worked For:

  • Hellenic Senior Living
  • Menards Inc
  • MorRyde International

School Attended

  • Brown Mackie College
  • Concord Community High School

Job Titles Held:

  • Housekeeper
  • Guest Service Associate
  • Janitorial Cleaner

Degrees

  • Some college : Criminal Justice
    Diploma : Requirements

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