Housekeeper Resume Example
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HOUSEKEEPER
Professional Summary
- Focused and well-known for ensuring a deep clean. Detailed and quick-paced with excellent closet detailing skills. Pursuing a new role where hard work and trustworthiness will be highly valued.
- Conscientious individual offering a background in housekeeping for well-known assisted living centers. Engaging and pleasant personality with the ability to maintain a healthy, clean environment for all residents. Along with experience in industrial cleaning, hospital, and department stores.
- Dependable worker offering 8 year history in the cleaning industry service. Highly organized and team-driven with strong customer satisfaction focus.
- Also have experience in retail, guest services, cashier, stock.
Skills
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Work History
HousekeeperSilverspot Cinemas - Brookfield , WI05/2019 - 12/2019
- Cleaned elevators, glass and planters in public areas such as lobby and public restrooms
- Removed waste paper and other trash from premises to designated area
- Carried linens, towels, toilet items and cleaning supplies using wheeled cart for maximum efficiency
- Disposed of trash and recyclables each day to avoid waste buildup
- Verified that all storage areas were clean and organized
- Completed laundry services with special attention to care instructions
- Kept building entryway glass clean and polished for professional presentation
- Serviced bathrooms, including cleaning, sanitizing and supply replenishment
- Coordinated facility-wide laundry workflow to fulfill residents laundry requests
- Operated power equipment tools such as backpack vacuums and floor machinery
- Picked up trash from parking lot and garden areas to keep those areas free of debris
- Emptied waste paper and other trash from premises and moved to appropriate receptacles
- Cleaned bathrooms and kitchens with sanitizing products to prevent spread of germs and reduce likelihood of illness
- Implemented new cleaning processes and team strategies to reduce necessary man-hours
- Restocked room supplies such as facial tissues, toiletries, hand soap, and paper towel dispensers
- Trained new team members on all departmental procedures and provided assistance in finding necessary items and cleaning supplies
- Returned emptied garbage receptacles to proper locations
- Polished all metal hardware fixtures
- Spot cleaned walls, carpets and light fixtures
- Cleaned walls, windows, shades and curtains
- Cleaned and buffed tile floors using industrial cleaning equipment
- Examined rooms, halls and lobbies to determine need for repairs and replacement of furniture or equipment
- Moved chairs, desks and beds around rooms to clean behind and underneath furniture
- Cleaned rooms per day by collecting used towels and linens, vacuuming floors, making beds and restocking bathroom items
- Operated equipment and used chemicals by following all safety protocols and procedures to avoid burns, injuries and accidents
Guest Service AssociateCumberland Farms - Ludlow , MA04/2017 - 03/2019
- Greeted daily visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention
- Maintained financial accuracy by collecting deposits, fees and payments
- Kept areas clean, tidy and professional in appearance to maximize worker efficiency and promote customer engagement
- Recommended product to customers, thoroughly explaining details
- Assisted customers by answering questions, responding to inquiries and handling telephone requests
- Trained new personnel regarding company operations, policies and services
- Welcomed, greeted and assisted guests in high-traffic store
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers
- Processed POS transactions, including checks, cash and credit purchases or refunds
- Restocked, arranged and organized merchandise in front lanes to drive product sales
- Operated cash register for cash, check and credit card transactions with accuracy
- Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers
- Checked prices for customers and processed items sold by scanning barcodes
- Counted cash in register drawer at beginning and end of shift
- Educated customers on promotions to enhance sales
- Reviewed weekly sales circulars and monitored price changes
- Efficiently processed new orders, completing daily transactions with remarkable accuracy
- Increased sales by offering advice on purchases and promoting additional products
- Completed sales with near-zero error rate using POS system
- Assisted customers with special services, account updates and promotional options
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance
- Used cash registers and POS systems to request and record customer orders and compute bills
- Helped guests every day by processing payments, monitoring reward accounts and resolving service concerns
- Assisted customers by answering questions and fulfilling requests
- Worked closely with the department manager to solve problems and handle customer concerns
- Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance
- Answered questions about store policies and concerns to support positive customer experiences
- Requested official identification required for purchases and verified details, consistently meeting strict legal standards of underage sales
Janitorial CleanerGuardian Service Industries - Jersey City , NJ08/2013 - 03/2017
- Used approved cleaning products on various surfaces, to reduce bacterial growth and prevent spread of viruses
- Supervised supplies in inventory and submitted lists for items requiring immediate reorder
- Dusted all furniture and fixtures thoroughly and carefully
- Helped outside crew complete grounds maintenance tasks such as trimming bushes, removing debris, weeding, landscaping
- Established and maintained clean and comfortable environments in buildings by vacuuming, cleaning windows and dusting
- Assisted with special facility events by preparing rooms, installing decorations and transporting supplies
- Implemented new cleaning processes and team strategies to reduce necessary man-hours hours per week
- Completed deep cleaning tasks such as buffing and polishing floors
- Performed daily checklists throughout facilities, including cleaning floors, wiping down glass entryways and collecting trash
- Kept bathroom facilities well-cleaned, stocked and properly maintained for staff and guests
- Washed and spot-cleaned files, desktops, office glass, partitions, doors and walls
- Responded immediately to calls from personnel to clean up spills and wet floors resulting from ceiling leaks and plumbing problems
- Wiped down tabletops, chairs and condiment containers
- Identified concerns with facilities, including repair needs and major maintenance concerns, and escalated issues to management
- Maintained optimal supply levels to meet daily and special cleaning needs
- Adhered to company policies for appearance, thoroughness and facility security
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets
- Wiped down conference tables and reception desks to remove smears and fingerprints on surfaces
- Used squeegees and cleaners to clean windows and glass partitions
- Swept, vacuumed, mopped and buffed floors
- Safely cleaned industrial job sites using maximum strength cleaning solutions and equipment
- Cleaned break rooms by removing crumbs, coffee stains and grime
Education
Some college : Criminal JusticeBrown Mackie College - City, State08/2007
Diploma: Requirements Concord Community High School - City, State05/2004
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Resume Overview
School Attended
- Brown Mackie College
- Concord Community High School
Job Titles Held:
- Housekeeper
- Guest Service Associate
- Janitorial Cleaner
Degrees
- Some college : Criminal Justice
Diploma : Requirements
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