housekeeper resume example with 6+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, San Francisco, CA
:
Professional Summary
Focused and well-known for ensuring a deep clean. Detailed and quick-paced with excellent closet detailing skills. Pursuing a new role where hard work and trustworthiness will be highly valued.
Conscientious individual offering a background in housekeeping for well-known assisted living centers. Engaging and pleasant personality with the ability to maintain a healthy, clean environment for all residents. Along with experience in industrial cleaning, hospital, and department stores.
Dependable worker offering 8 year history in the cleaning industry service. Highly organized and team-driven with strong customer satisfaction focus.
Also have experience in retail, guest services, cashier, stock.
Skills
Cleaning techniques
Detail-oriented
Mopping and sweeping
Hazardous chemical training
Dusting furniture
Sorting and washing laundry
Window cleaning
Cleaning bathrooms
Residential cleaning
Ordering cleaning supplies
Takes direction well
Service-oriented
Folding clean laundry
Confidentiality
Reliable automobile
Floor scrubber machines
Housekeeping
Valid [State Name] driver’s license
Vacuuming and sweeping
Refunds and exchanges
Credit card processing
Bagging and packaging
Identification checks
Stocking and replenishing
Cash drawer management
Inventory management
Cash register operations
Payment collection
Point of sale knowledge
Drawer management
Customer assistance
Point-of-sale system operation
Check cashing
Cleaning procedures
Interpersonal skills
Customer direction
Written and verbal communication
Product knowledge
Good telephone etiquette
Money handling
Receipt and refund issuance
Friendly demeanor
Order taking
Question responses
Price changes
Product and service sales
Staff training
Maintaining store appearance
Basic math skills
Retail merchandising
Product restocking
Multi-tasking ability
Coupons and gift cards
Refund handling
Education
Brown Mackie CollegeSouth Bend, INExpected in 08/2007Some college :Criminal JusticeGPA:Status
Concord Community High SchoolElkhart, INExpected in 05/2004Diploma:Requirements GPA:Status
Work History
Silverspot CinemasHousekeeper
Brookfield, WI, 05/201912/2019
Cleaned elevators, glass and planters in public areas such as lobby and public restrooms
Removed waste paper and other trash from premises to designated area
Claireied linens, towels, toilet items and cleaning supplies using wheeled cart for maximum efficiency
Disposed of trash and recyclables each day to avoid waste buildup
Verified that all storage areas were clean and organized
Completed laundry services with special attention to care instructions
Kept building entryway glass clean and polished for professional presentation
Serviced bathrooms, including cleaning, sanitizing and supply replenishment
Coordinated facility-wide laundry workflow to fulfill residents laundry requests
Operated power equipment tools such as backpack vacuums and floor machinery
Picked up trash from parking lot and garden areas to keep those areas free of debris
Emptied waste paper and other trash from premises and moved to appropriate receptacles
Cleaned bathrooms and kitchens with sanitizing products to prevent spread of germs and reduce likelihood of illness
Implemented new cleaning processes and team strategies to reduce necessary man-hours
Restocked room supplies such as facial tissues, toiletries, hand soap, and paper towel dispensers
Trained new team members on all departmental procedures and provided assistance in finding necessary items and cleaning supplies
Returned emptied garbage receptacles to proper locations
Polished all metal hardware fixtures
Spot cleaned walls, carpets and light fixtures
Cleaned walls, windows, shades and curtains
Cleaned and buffed tile floors using industrial cleaning equipment
Examined rooms, halls and lobbies to determine need for repairs and replacement of furniture or equipment
Moved chairs, desks and beds around rooms to clean behind and underneath furniture
Cleaned rooms per day by collecting used towels and linens, vacuuming floors, making beds and restocking bathroom items
Operated equipment and used chemicals by following all safety protocols and procedures to avoid burns, injuries and accidents
Cumberland FarmsGuest Service Associate
Ludlow, MA, 04/201703/2019
Greeted daily visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention
Maintained financial accuracy by collecting deposits, fees and payments
Kept areas clean, tidy and professional in appearance to maximize worker efficiency and promote customer engagement
Recommended product to customers, thoroughly explaining details
Assisted customers by answering questions, responding to inquiries and handling telephone requests
Trained new personnel regarding company operations, policies and services
Welcomed, greeted and assisted guests in high-traffic store
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers
Processed POS transactions, including checks, cash and credit purchases or refunds
Restocked, arranged and organized merchandise in front lanes to drive product sales
Operated cash register for cash, check and credit card transactions with accuracy
Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers
Checked prices for customers and processed items sold by scanning barcodes
Counted cash in register drawer at beginning and end of shift
Educated customers on promotions to enhance sales
Reviewed weekly sales circulars and monitored price changes
Efficiently processed new orders, completing daily transactions with remarkable accuracy
Increased sales by offering advice on purchases and promoting additional products
Completed sales with near-zero error rate using POS system
Assisted customers with special services, account updates and promotional options
Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance
Used cash registers and POS systems to request and record customer orders and compute bills
Helped guests every day by processing payments, monitoring reward accounts and resolving service concerns
Assisted customers by answering questions and fulfilling requests
Worked closely with the department manager to solve problems and handle customer concerns
Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance
Answered questions about store policies and concerns to support positive customer experiences
Requested official identification required for purchases and verified details, consistently meeting strict legal standards of underage sales
Guardian Service IndustriesJanitorial Cleaner
Jersey City, NJ, 08/201303/2017
Used approved cleaning products on various surfaces, to reduce bacterial growth and prevent spread of viruses
Supervised supplies in inventory and submitted lists for items requiring immediate reorder
Dusted all furniture and fixtures thoroughly and carefully
Helped outside crew complete grounds maintenance tasks such as trimming bushes, removing debris, weeding, landscaping
Established and maintained clean and comfortable environments in buildings by vacuuming, cleaning windows and dusting
Assisted with special facility events by preparing rooms, installing decorations and transporting supplies
Implemented new cleaning processes and team strategies to reduce necessary man-hours hours per week
Completed deep cleaning tasks such as buffing and polishing floors
Performed daily checklists throughout facilities, including cleaning floors, wiping down glass entryways and collecting trash
Kept bathroom facilities well-cleaned, stocked and properly maintained for staff and guests
Washed and spot-cleaned files, desktops, office glass, partitions, doors and walls
Responded immediately to calls from personnel to clean up spills and wet floors resulting from ceiling leaks and plumbing problems
Wiped down tabletops, chairs and condiment containers
Identified concerns with facilities, including repair needs and major maintenance concerns, and escalated issues to management
Maintained optimal supply levels to meet daily and special cleaning needs
Adhered to company policies for appearance, thoroughness and facility security
Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets
Wiped down conference tables and reception desks to remove smears and fingerprints on surfaces
Used squeegees and cleaners to clean windows and glass partitions
Swept, vacuumed, mopped and buffed floors
Safely cleaned industrial job sites using maximum strength cleaning solutions and equipment
Cleaned break rooms by removing crumbs, coffee stains and grime
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