Knowledgeable and dedicated customer service background. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and learning more skills.
Skills
Multitasking and Prioritizing
Professional and Courteous
Floor Cleaning, Polishing and Waxing
Guest Service and Support
Team Support and Collaboration
Detail-Oriented
Microsoft Office
Verbal and Written Communication
Service-Oriented
Time Management
Electronic Communication
Work History
05/2021 to Current
HousekeeperLand O'lakes – Massillon, OH,
Disinfected and mopped bathrooms to keep facilities sanitary and clean.
Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
Dusted picture frames and wall hangings with cloth.
Disposed of trash and recyclables each day to avoid waste buildup.
Cleaned and stocked guest rooms by replacing used towels and linens, vacuuming floors, making beds and restocking bathroom items.
Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows and dusting.
Used chemicals by following all safety protocols and procedures to avoid burns and injuries.
Categorized laundry received by clients based on fabric type.
06/2018 to 08/2018
Picker PackerCampbell Arnott – Phoenix, AZ,
Worked at this job seasonal for two summers 2018, and 2019. Also worked over winter break in 2019 and 2020 .
Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
Achieved production targets by maintaining high productivity levels and communicating with team members regarding orders and fulfillment.
Protected materials for transport by correctly packaging products in boxes and crates.
Prepared orders for shipment by inserting associated paperwork, tagging boxes and scanning barcodes to upload package data to tracking system.
Scanned packages and boxes and moved to loading dock for shipment.
Moved boxes and organized aisles to open up floor space and enable forklift operators to move freely through warehouse.
Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
Checked inventory and selected products from specific locations based upon availability.
Entered package information into company's computer system.
Prepared orders by processing requests, pulled materials from warehouse, packed boxes and prepared shipments.
Printed labels, packaged boxes and loaded into outbound containers.
02/2017 to 05/2018
WaitressAgia – Carpinteria, CA,
Greeted new customers, discussed specials and took drink orders.
Kept server areas clean and stocked to increase efficiency while working tables.
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Folded napkins and prepared silverware sets to provide adequate supply for host station.
Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
Stayed up-to-date on menu changes to help customers make food choices.
Inspected dishes and utensils for cleanliness.
Bussed and reset tables to keep dining room and work areas clean.
Used cash registers and credit card machines to cash out customers.
Checked identification for minimum age for sale of alcoholic beverages.
Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
Managed over twenty tables a shift.
11/2016 to 02/2017
Seasonal CashierNorthern Tool – Macon, GA,
Helped customers complete purchases, locate items and join reward programs.
Restocked and organized merchandise in front lanes.
Collected and authorized payments of guests.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Answered questions about store policies and addressed customer concerns.
Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Greeted over 150 customers per day.
Worked flexible schedule and extra shifts to meet business needs.
Assisted customers by answering questions and fulfilling requests.
Increased sales by offering advice on purchases and promoting additional products.
Education
Expected in 05/2022 to to
Bachelor of Science: Nursing King's College - Wilkes-barre, PA GPA: Status -
Dean's List Fall 2020, Spring 2021
Expected in 05/2018 to to
High School Diploma: Allentown Central Catholic High School - Allentown PA, GPA: Status -
Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.