housekeeper resume example with 14+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary
I am a evergetic person. I catch on quick
Skills
Hardworking
Cleaning methods
Dusting
Ironing clothing
Natural cleaning products
Dish preparation
Polishing surfaces
Washing windows
Interior and exterior cleaning
Mopping and buffing floors
Bloodborne pathogen training
Light fixtures and ceiling fans
Closet detailing
Exceptional time management
Customer service-focused
Supply inventory management
Restroom detailing
Exceptional communicator
Hospitality background
Customer-oriented
Excellent oral and written communication
Physically strong
Experience
02/2011 to 05/2019
HousekeeperPrime Inc. – Joliet, IL,
Laundered sheets and removed stains to restore linens to pristine condition.
Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
Replenished drinking glasses, writing supplies and other hotel amenities to provide elements of comfort and convenience for guests.
Created checklists for daily stocking of housekeeping carts to improve inventory management and prevent unnecessary trips to stockroom.
Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Employed deep-cleaning techniques for areas in need of additional sanitation.
Replaced sheets and pillowcases daily and used hospitality corners on beds to provide extreme comfort for guests.
Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
Supplied extra towels and toiletries when requested to optimize guest comfort.
Emptied wastebaskets and disposed of all soiled linen in guest rooms to reduce spread of germs and enhance freshness.
Recognized by management for providing exceptional customer service.
Maintained updated [Type] knowledge through [Task] and [Task].
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Earned reputation for good attendance and hard work.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Handled all delegated tasks, including [Task] and [Task].
Demonstrated self-reliance by meeting and exceeding workflow needs.
Improved operations by working with team members and customers to find workable solutions.
Delivered [Product or Service] to customer locations.
Improved customer satisfaction by finding creative solutions to problems.
Utilized customer service skills and detailed system knowledge to support hospital and clinic operations.
Coordinated between patients and healthcare professionals to meet patient needs.
Scheduled and confirmed patient appointments with patients and healthcare professionals.
Scheduled patient appointment and procedures with [Software].
Met with patients and their families to discuss medical procedures, medications, treatments and continuing care plans.
Checked daily doctor schedules and verified insurance.
Accessed patient information through variety of office software applications, maintaining strict confidentiality to remain compliant with HIPAA regulations.
Answered [Number] calls per [Timeframe] to answer customer questions.
08/2000 to 08/2005
ER Admitting ClerkBeth Israel Deaconess Medical Center – Hanover, MA,
Accessed patient information through variety of office software applications, maintaining strict confidentiality to remain compliant with HIPAA regulations.
Scheduled and confirmed patient appointments with patients and healthcare professionals.
Scheduled patient appointment and procedures with [Software].
Checked daily doctor schedules and verified insurance.
Recognized by management for providing exceptional customer service.
Improved operations by working with team members and customers to find workable solutions.
Earned reputation for good attendance and hard work.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Collaborated with others to discuss new [Type] opportunities.
Delivered [Product or Service] to customer locations.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Demonstrated self-reliance by meeting and exceeding workflow needs.
05/1XXX to 07/2000
Dietary AideOhio County Hospital – City, STATE,
Accessed patient information through variety of office software applications, maintaining strict confidentiality to remain compliant with HIPAA regulations.
Scheduled and confirmed patient appointments with patients and healthcare professionals.
Coordinated between patients and healthcare professionals to meet patient needs.
Scheduled patient appointment and procedures with [Software].
Checked daily doctor schedules and verified insurance.
Recognized by management for providing exceptional customer service.
Improved customer satisfaction by finding creative solutions to problems.
Handled all delegated tasks, including [Task] and [Task].
Maintained updated [Type] knowledge through [Task] and [Task].
Earned reputation for good attendance and hard work.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Delivered [Product or Service] to customer locations.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Demonstrated self-reliance by meeting and exceeding workflow needs.
Served specific meals to patients with special dietary needs.
Presented ideas for program improvements as well as innovative new programs and services, such as [Type], [Type] and [Type].
Set over [Number] tables before patients arrived to maintain efficiency of meal services.
Assisted [Job title] with meal prep for [Number] daily meals, following strict sanitation and food handling guidelines
Worked with [Job title] to update cleaning protocols and increase aide efficiency.
Helped patients with special needs eat meals with kindness and patience.
Used [Type] dishwasher to wash plates, cups, utensils, serving tools and cooking equipment.
Encouraged clients and caregivers to follow recommended food guidelines for well-balanced diets by giving suggestions of various wholesome foods and meals.
Researched and identified ingredients and nutritional components of foods, diets and menu choices.
Reviewed records and assessed nutritional condition of at-risk residents by recognizing unplanned weight changes and other issues.
Collaborated extensively with interdisciplinary care team to meet nutritional needs of each resident.
Devised meal plans in line with patients' age, gender, diagnosis, cultural background and religious practices.
Maintained up-to-date knowledge of latest research and trends through extended education and professional development courses.
Developed and oversaw preparation of specialized diets.
Education and Training
Expected in 05/1XXX to to
High School Diploma: Ohio County High School - Hartford, KY GPA: Status -
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