Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
Summary
I have years with experience of running a cash register, cleaning, and I'm also a people person. I'm a quick learner, and I love working. I have a one year old daughter I had decided to stay home with her for the first year, now it's time to go back to work. I can follow rules, and I'm very understanding. I get a long with mostly everyone and I'm a good listener. I would really enjoy becoming a part of your team and I'm looking for a long term position! I also have experience, with being a host.
Skills
- Light fixtures and ceiling fans
- Exceptional time management
- Cleaning methods
- Chandelier cleaning
- Natural cleaning products
- Dusting
- Interior and exterior cleaning
- Polishing surfaces
- Washing windows
- Mopping and buffing floors
- Chemical cleaning
- Focused and detail-oriented
- Five-star resort cleaning
- Hardworking
- Stocking bathrooms
- Customer-oriented
- Decision making skills
- Exceptional communicator
- English language fluency
- Customer service-focused
- Hospitality background
- Excellent oral and written communication
Education and Training
Cocke County High School Newport, TN Expected in 05/2015 – – GED : - :
I need 4 credits and I'll have my GED
Experience
Regency Retirement Village Huntsville - Housekeeper
Huntsville, AL, 07/2016 - 02/2019
Huntsville, AL, 07/2016 - 02/2019
- Handled guest complaints in most effective manner possible and offered complimentary services for hardship cases.
- Prepared invoices for customers and delivered to rooms on day of check-out to reduce wait times at front desk.
- Mentored all new employees, demonstrating best methods for servicing clients and guests.
- Directed all day-to-day operations of [Type] facility to provide safe and enjoyable guest experience.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Juggled multiple projects and tasks to ensure high quality and timely delivery.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
- Reduced average cleaning time per room by implementing fewest steps system.
- Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
- Emptied wastebaskets and disposed of all soiled linen in guest rooms to reduce spread of germs and enhance freshness.
- Checked [Number] rooms per day to verify vacancies post-checkout.
- Laundered sheets and removed stains to restore linens to pristine condition.
- Interacted pleasantly with clients and guests when performing daily duties.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Requested maintenance orders to fix non-working equipment and address room damage.
- Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
- Created checklists for daily stocking of housekeeping carts to improve inventory management and prevent unnecessary trips to stockroom.
- Supplied extra towels and toiletries when requested to optimize guest comfort.
- Followed manufacturer instructions for using chemicals and equipment to avoid burns, injuries and workplace accidents.
- Replaced sheets and pillowcases daily and used hospitality corners on beds to provide extreme comfort for guests.
Office Depot - Cashier
Lake Forest, MD, 03/2017 - 08/2018
Lake Forest, MD, 03/2017 - 08/2018
- Helped customers find specific products, answered questions and offered product advice.
- Assisted with purchases, locating items and signing up for rewards programs.
- Operated cash register, collected payments and provided accurate change.
- Maintained high productivity by processing cash, credit, debit and voucher program payments for customers.
- Observed company return policy when processing refunds by inspecting merchandise for wear or damage.
- Answered customer quests, provided store information and escorted to desired store areas.
- Worked closely with front-end staff to assist customers.
- Received payments for products and issued receipts.
- Inventoried stock and placed new orders to keep supplies within optimal levels for expected demands.
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
- Wrapped items and bagged purchases properly to prevent merchandise breakage.
- Processed [Number] transactions per day with exceptional accuracy.
- Assisted [Job title]s with completing end-of-day counts and securing funds to prevent loss or theft.
- Processed all sales transactions promptly to prevent long customer wait times.
Office Depot - Cashier
Lake Worth, FL, 03/2015 - 05/2017
Lake Worth, FL, 03/2015 - 05/2017
- Helped customers find specific products, answered questions and offered product advice.
- Assisted with purchases, locating items and signing up for rewards programs.
- Operated cash register, collected payments and provided accurate change.
- Maintained high productivity by processing cash, credit, debit and voucher program payments for customers.
- Observed company return policy when processing refunds by inspecting merchandise for wear or damage.
- Answered customer quests, provided store information and escorted to desired store areas.
- Worked closely with front-end staff to assist customers.
- Received payments for products and issued receipts.
- Inventoried stock and placed new orders to keep supplies within optimal levels for expected demands.
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
- Wrapped items and bagged purchases properly to prevent merchandise breakage.
- Processed [Number] transactions per day with exceptional accuracy.
- Maximized sales potential by preparing, storing, rotating and merchandising products at point-of-sale.
- Inspected items for damage and obtained replacements for customers.
- Assisted [Job title]s with completing end-of-day counts and securing funds to prevent loss or theft.
- Assisted customers with account updates, new service additions and promotional offers.
- Processed all sales transactions promptly to prevent long customer wait times.
- Maintained professional store appearance by inspecting checkout areas and directing team members in cleaning, trash removal and other actions.
- Devised promotional plans to target and move excess stock, high-profit items and soon-to-expire merchandise for easy sale.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Verified customer identification for alcohol or tobacco purchases.
- Increased sales by suggesting specific complementary items to customers.
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Resume Overview
School Attended
- Cocke County High School
Job Titles Held:
- Housekeeper
- Cashier
- Cashier
Degrees
- GED
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