head insider resume example with 8+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Career Overview
Personable and responsible Guest Service Representative motivated to maintain customer satisfaction and contribute to company success.
Core Strengths
Sharp problem solver
Courteous demeanor
Energetic work attitude
Adaptive team player
Accomplishments
Customer Interface
Greeted customers upon entrance and handled all cash and credit transactions.
Assisted customers over the phone regarding store operations, product, promotions and orders.
Work Experience
09/2015 to CurrentHead InsiderTransdevna | Phoenix, AZ,
Prevented store losses using awareness, attention to detail and integrity.Resolved product issues and shared benefits of new technology.Expressed appreciation and invited customers to return to the store.Guaranteed positive customer experiences and resolved all customer complaints.
11/2014 to 10/2015Lead SupervisorPrice Chopper | Wilton, NY,
Wash, cut, and prepare foods designated for cooking.
Maintain records related to sales.
Inventory stock and requisition new stock.
Verify that prepared food meets requirements for quality and quantity.
Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.
Rapid Tax 1.
08/2013 to 06/2014Store ManagerCultivate Behavioral Management Corp | Cincinnati, OH,
Resolve customer complaints regarding sales and service.
Determine price schedules and discount rates.
Review operational records and reports to project sales and determine profitability.
Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs.
Monitor customer preferences to determine focus of sales efforts.
Greet customers and ascertain what each customer wants or needs.
Describe merchandise and explain use, operation, and care of merchandise to customers.
Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
Compute sales prices, total purchases and receive and process cash or credit payment.
Answer questions regarding the store and its merchandise.
Prepare sales slips or sales contracts.
Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
Maintain records related to sales.
Prepare merchandise for purchase or rental.
Place special orders or call other stores to find desired items.
Watch for and recognize security risks and thefts, and know how to prevent or handle these situations.
Inventory stock and requisition new stock.
Ticket, arrange and display merchandise to promote sales.
Clean shelves, counters, and tables.
Exchange merchandise for customers and accept returns.
Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.
Bag or package purchases, and wrap gifts.
2014 to 03/2014Office ManagerMcdonald's | Corbin, KY,
Compute taxes owed or overpaid, using adding machines or personal computers, and complete entries on forms, following tax form instructions and tax tables.
Use all appropriate adjustments, deductions, and credits to keep clients' taxes to a minimum.
Interview clients to obtain additional information on taxable income and deductible expenses and allowances.
Review financial records such as income statements and documentation of expenditures to determine forms needed to prepare tax returns.
Calculate form preparation fees according to return complexity and processing time required.
Check data input or verify totals on forms prepared by others to detect errors in arithmetic, data entry, or procedures.
Formulate, direct and coordinate marketing activities and policies to promote products and services, working with advertising and promotion managers.
Direct the hiring, training, or performance evaluations of marketing or sales staff and oversee their daily activities.
Coordinate or participate in promotional activities or trade shows, working with developers, advertisers, or production managers, to market products or services.
Set goals and deadlines for the department.
Monitor the facility to ensure that it remains safe, secure, and well-maintained.
06/2012 to 12/2013Crew TrainerBrickman MGMT INC | City, STATE,
Maintain sanitation, health, and safety standards in work areas.
Clean food preparation areas, cooking surfaces, and utensils.
Verify that prepared food meets requirements for quality and quantity.
Cook and package batches of food, such as hamburgers and fried chicken, which are prepared to order or kept warm until sold.
Operate large-volume cooking equipment such as grills, deep-fat fryers, or griddles.
Measure ingredients required for specific food items being prepared.
Take food and drink orders and receive payment from customers.
Clean, stock, and restock workstations and display cases.
Cook the exact number of items ordered by each customer, working on several different orders simultaneously.
Wash, cut, and prepare foods designated for cooking.
Serve orders to customers at windows, counters, or tables.
Prepare and serve beverages such as coffee and fountain drinks.
Pre-cook items such as bacon, to prepare them for later use.
Order and take delivery of supplies.
Educational Background
Expected in 2013 to to GED | Marchmen Tech, Port Richey, FLGPA: Status -
Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.