hairstylist resume example with 20+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
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Professional Summary
Experienced professional focused on meeting or exceeding objectives seeking Day Spa Consultant position. Offers advanced training and knowledge of industry best practices. Recognized for leadership, planning abilities and clear, direct communication style.
Skills
Customer Buying Trends
Highlights and Lowlights
Manual and Finger Dexterity
Tool, Equipment and Surface Sanitizing
Adaptable to Changing Client Needs
Hair and Face Analysis
Customer Consultations
Outstanding Client Retention
Eyebrow Shaping
Beauty Treatment Recommendation
Facial Hair Removal
Business Management
Special Occasion Styling
Hair Artistry
Social Perceptiveness
Networking Expertise
Client Needs Evaluation
Phone Inquiries
Industry Standards
Government Standards
Workflow Efficiency
Trend Tracking
Appointment Booking
Cosmetology
Work History
Hairstylist, 02/2018 to Current Evangelical Lutheran Good Samaritan Society – Windom, MN,
Educated customers on products to maximize benefits.
Processed payments, entering sales in register for prompt customer service.
Scheduled customer appointments and rearranged individual time slots to meet demand.
Suggested treatments and styles to suit customer appearance and fashion choices.
Trimmed, cut and shaped hair and hairpieces based on customer preference.
Recorded notes for future reference about customer preferences and services delivered.
Resolved guest complaints about service or style.
Completed safety training and certifications to minimize risk of infection or injury to customers.
Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
Counted and documented opening and closing cash amounts daily.
Organized sales area and work station to showcase products and boost sales.
Designed individualized plans to assist customers in healing damaged or dry hair.
Hairstylist, 10/2011 to 02/2018 Evangelical Lutheran Good Samaritan Society – Winthrop, MN,
Educated customers on products to maximize benefits.
Processed payments, entering sales in register for prompt customer service.
Scheduled customer appointments and rearranged individual time slots to meet demand.
Suggested treatments and styles to suit customer appearance and fashion choices.
Trimmed, cut and shaped hair and hairpieces based on customer preference.
Recorded notes for future reference about customer preferences and services delivered.
Resolved guest complaints about service or style.
Completed safety training and certifications to minimize risk of infection or injury to customers.
Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
Counted and documented opening and closing cash amounts daily.
Organized sales area and work station to showcase products and boost sales.
Designed individualized plans to assist customers in healing damaged or dry hair.
Managing Hairstylist, 08/2008 to 10/2011 Dynfly – Southfield, MI,
Promoted and sold service treatments, enhancements and upgrades to maximize revenue.
Initiated and engaged clients in conversations as part of personalized service.
Conducted and maintained inventory and set up retail displays to attract guest attention resulting in increased sales.
Produced creative and technically accurate visual presentations using most current styling trends.
Coached and developed team members to deliver highest level of team culture, client satisfaction and salon performance.
Investigated and resolved complaints to satisfy guests and maintain good business practices.
Observed cosmetologists' work to critique quality of service, provide feedback and make suggestions for improvement.
Offered input into research, development and implementation of new services to advance professional product lines.
Coordinated and facilitated new hire training to maintain consistency of salon services.
Rotated merchandise and displays to feature new products and promotions.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Established team priorities, maintained schedules and monitored performance.
Effectively supervised staff of 12 personnel by implementing company policies, protocols, work rules and disciplinary action.
Defined clear targets and objectives and communicated to other team members.
Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Studied effects of techniques on body, skin and hair to determine most beneficial services.
Performed customer needs assessments and coordinated resolutions with supply chain and quality teams.
Hairstylist, 04/1999 to 07/2007 Evangelical Lutheran Good Samaritan Society – Albert Lea, MN,
Educated customers on products to maximize benefits.
Processed payments, entering sales in register for prompt customer service.
Scheduled customer appointments and rearranged individual time slots to meet demand.
Suggested treatments and styles to suit customer appearance and fashion choices.
Trimmed, cut and shaped hair and hairpieces based on customer preference.
Mixed pigments and used proper techniques to achieve desired color.
Recorded notes for future reference about customer preferences and services delivered.
Resolved guest complaints about service or style.
Determined appropriate hair treatments based on conditions and textures.
Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
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