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hairstylist resume example with 20+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Professional Summary

Experienced professional focused on meeting or exceeding objectives seeking Day Spa Consultant position. Offers advanced training and knowledge of industry best practices. Recognized for leadership, planning abilities and clear, direct communication style.

Skills
  • Customer Buying Trends
  • Highlights and Lowlights
  • Manual and Finger Dexterity
  • Tool, Equipment and Surface Sanitizing
  • Adaptable to Changing Client Needs
  • Hair and Face Analysis
  • Customer Consultations
  • Outstanding Client Retention
  • Eyebrow Shaping
  • Beauty Treatment Recommendation
  • Facial Hair Removal
  • Business Management
  • Special Occasion Styling
  • Hair Artistry
  • Social Perceptiveness
  • Networking Expertise
  • Client Needs Evaluation
  • Phone Inquiries
  • Industry Standards
  • Government Standards
  • Workflow Efficiency
  • Trend Tracking
  • Appointment Booking
  • Cosmetology
Work History
02/2018 to Current
Hairstylist Evangelical Lutheran Good Samaritan Society Windom, MN,
  • Educated customers on products to maximize benefits.
  • Processed payments, entering sales in register for prompt customer service.
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Suggested treatments and styles to suit customer appearance and fashion choices.
  • Trimmed, cut and shaped hair and hairpieces based on customer preference.
  • Recorded notes for future reference about customer preferences and services delivered.
  • Resolved guest complaints about service or style.
  • Completed safety training and certifications to minimize risk of infection or injury to customers.
  • Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
  • Counted and documented opening and closing cash amounts daily.
  • Organized sales area and work station to showcase products and boost sales.
  • Designed individualized plans to assist customers in healing damaged or dry hair.
10/2011 to 02/2018
Hairstylist Evangelical Lutheran Good Samaritan Society Winthrop, MN,
  • Educated customers on products to maximize benefits.
  • Processed payments, entering sales in register for prompt customer service.
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Suggested treatments and styles to suit customer appearance and fashion choices.
  • Trimmed, cut and shaped hair and hairpieces based on customer preference.
  • Recorded notes for future reference about customer preferences and services delivered.
  • Resolved guest complaints about service or style.
  • Completed safety training and certifications to minimize risk of infection or injury to customers.
  • Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
  • Counted and documented opening and closing cash amounts daily.
  • Organized sales area and work station to showcase products and boost sales.
  • Designed individualized plans to assist customers in healing damaged or dry hair.
08/2008 to 10/2011
Managing Hairstylist Dynfly Southfield, MI,
  • Promoted and sold service treatments, enhancements and upgrades to maximize revenue.
  • Initiated and engaged clients in conversations as part of personalized service.
  • Conducted and maintained inventory and set up retail displays to attract guest attention resulting in increased sales.
  • Produced creative and technically accurate visual presentations using most current styling trends.
  • Coached and developed team members to deliver highest level of team culture, client satisfaction and salon performance.
  • Investigated and resolved complaints to satisfy guests and maintain good business practices.
  • Observed cosmetologists' work to critique quality of service, provide feedback and make suggestions for improvement.
  • Offered input into research, development and implementation of new services to advance professional product lines.
  • Coordinated and facilitated new hire training to maintain consistency of salon services.
  • Rotated merchandise and displays to feature new products and promotions.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Established team priorities, maintained schedules and monitored performance.
  • Effectively supervised staff of 12 personnel by implementing company policies, protocols, work rules and disciplinary action.
  • Defined clear targets and objectives and communicated to other team members.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Studied effects of techniques on body, skin and hair to determine most beneficial services.
  • Performed customer needs assessments and coordinated resolutions with supply chain and quality teams.
04/1999 to 07/2007
Hairstylist Evangelical Lutheran Good Samaritan Society Albert Lea, MN,
  • Educated customers on products to maximize benefits.
  • Processed payments, entering sales in register for prompt customer service.
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Suggested treatments and styles to suit customer appearance and fashion choices.
  • Trimmed, cut and shaped hair and hairpieces based on customer preference.
  • Mixed pigments and used proper techniques to achieve desired color.
  • Recorded notes for future reference about customer preferences and services delivered.
  • Resolved guest complaints about service or style.
  • Determined appropriate hair treatments based on conditions and textures.
  • Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
  • Completed wet styling, thermal styling, permanent waving and hair relaxing services.
  • Designed individualized plans to assist customers in healing damaged or dry hair.
  • Permed, relaxed and bleached hair for customers daily.
  • Serviced high-profile clients with intricate coloring and highlighting techniques.
Education
Expected in to to
Associate of Science: Elementary Education
T.A. Lawson State Community College - Birmingham, AL
GPA:
Expected in to to
Bachelor of Science: Elementary Education
Troy University - Troy, AL
GPA:
Expected in 12/1998 to to
Associate of Arts:
Academy of Cosmetology - North Charleston, SC
GPA:
  • Dean's List 1997-1998
  • Member of Cosmetology School Of Arts and Sciences Honor Society
  • Professional development completed in Cosmetology
Expected in 06/1992 to to
High School Diploma:
Minor High School - Adamsville, AL
GPA:
Certifications
  • Licensed Cosmetologist - 1999- Present

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Resume Overview

School Attended

  • T.A. Lawson State Community College
  • Troy University
  • Academy of Cosmetology
  • Minor High School

Job Titles Held:

  • Hairstylist
  • Hairstylist
  • Managing Hairstylist
  • Hairstylist

Degrees

  • Associate of Science
  • Bachelor of Science
  • Associate of Arts
  • High School Diploma

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