Hairstylist Resume Example
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HAIRSTYLIST
Professional Summary
Skills
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Work History
Hairstylist, 01/2014 to 05/2020
Company Name – City, State
Company Name – City, State
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Kept work areas, tools and equipment clean and properly sanitized to minimize risk and cross-contamination.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Assessed customer hair texture, treatment history and desired outcome to identify appropriate services.
- Evaluated client needs and recommended treatments and strategy to achieve desired result, while maintaining hair health.
- Serviced high-profile clients with intricate coloring and highlighting techniques.
- Processed payments by entering sales in register.
- Represented desired product features in shoots to enhance appearance and improve consumer purchasing numbers.
- Maintained seasonal snip chart and updated company-based tracking document to record all solid color approvals.
- Educated customers on products, including [Type] and [Type] to maximize benefits.
- Used scissors, trimmers, clippers, razors and brushes on over [Number] customers with [Number]% customer satisfaction rate.
- Designed individualized plans to assist customers in healing damaged or dry hair.
- Kept detailed records of customer information and services provided to increase return customers by [Number].
- Counted and documented opening and closing cash amounts daily.
- Introduced salon to alternative hair therapies involving natural products to bring in over [Number] new clients.
- Trimmed, cut and shaped hair and hairpieces based on customer preference for [Number] daily customers.
- Maintained regular client list of up to [Number] repeat customers while handling [Number] walk-in clients daily.
- Resolved guest complaints about service or style.
- Escorted guests to and from treatment rooms.
- Distributed business cards outside of salon to generate new business.
- Increased return customers by [Number]% through cutting, coloring and styling clients' hair with precision.
- Created memorable customer experiences by including special services such as head and neck massages during appointments.
- Performed in-home services for elderly clients unable to travel to salon.
- Suggested treatments and styles to suit customers' appearance and desired look.
- Provided [Product or Service] by [Action] for gorgeous results.
- Sold and promoted hair care products and cosmetics, helping increase salon revenues by [Number]%.
- Completed safety training and certifications.
- Expanded client base by [Number]% through direct referrals.
- Organized sales area and work station to showcase [Product] and increase sales by [Number]%.
- Determined appropriate hair treatments based on conditions and textures.
- Accumulated [Number]+ clients weekly through one-on-one, personal service.
- Monitored [Type] trends to stay on top of fashions and better serve customer needs.
- Offered color swatches to help clients choose desired hair color.
- Answered over [Number] phone calls daily to assess customer needs, schedule appointments and give advice about hairstyle and color options.
- Weighed lab samples and pigments to achieve proper color.
- Sanitized and organized station and tools by [Action] and [Action].
- Shampooed, conditioned and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase [Product] sales by [Number]%.
- Recorded notes for future reference, including customer preferences and services delivered.
- Completed wet styling, thermal styling, permanent waving and hair relaxing services on over [Number] clients daily.
- Permed, relaxed and bleached hair for over [Number] customers daily.
- Cleaned and maintained entire salon, including cut and wash stations, waiting area and product shelves.
- Cleaned, maintained and sterilized tools to increase lifetime and cut spending by [Number]%.
Cashier, Sales Associate, Replenishment, Restock, 06/2017 to 11/2019
Company Name – City, State
Company Name – City, State
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Added inventory to shelves, racks, bins and displays according to restocking procedures.
- Operated cash register for cash, check and credit card transactions with [Number]% accuracy.
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
- Reviewed and resolved differences between accounting information and cash drawer.
- Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
- Processed POS transactions, including checks, cash and credit purchases or refunds.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
- Checked prices for customers and processed items sold by scanning barcodes.
- Maintained records related to sales, returns and inventory availability.
- Trained and developed new sales team associates in products, selling techniques and company procedures.
- Maintained organized, presentable merchandise to drive continuous sales.
- Trained and developed [Job Title]s in company processes, product knowledge, customer service and selling techniques.
- Boosted sales by conferring with customers to evaluate [Product or Service] requirements and recommend best-fit company offerings.
- Assisted customers by answering questions and fulfilling requests.
- Rotated stockroom inventory for freshness.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Increased account base by [Number] to [Number] over [Timeframe], leveraging networking and referrals.
- Closed over $[Amount] in sales each [Timeframe], including preparing contracts and processing order forms.
- Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
- Constructed pallets for sales floor and moved items safely using pallet jacks.
- Achieved perfect attendance record for [Number] months consecutively.
- Increased sales [Number]% by offering advice on purchases and promoting additional products.
- Completed sales in excess of $[Amount] with near-zero error rate using POS system.
- Engaged with customers to effectively build rapport and lasting relationships.
- Trained as [Job title] and provided back-up coverage to provide customers with optimal support.
- Evaluated inventory and delivery needs, optimizing strategies to meet customer demands.
- Drove team revenue totals by bringing in over $[Amount] in sales.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Requested official identification for [Type] purchases and verified details, consistently meeting strict legal standards of underage sales.
- Efficiently processed new orders, completing [Number]+ daily transactions with remarkable accuracy.
- Educated customers on promotions to enhance sales.
- Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
- Worked closely with [Job title] to solve problems and handle customer concerns.
- Maintained customer satisfaction while handling [Type] product returns quickly and professionally.
- Created attractive and eye-catching displays and end caps to promote specific stock to customers.
- Assisted customers with special services, account updates and promotional options.
- Liaised with customers and recommended specific products and specials, aligning with individual needs, requirements and specifications.
- Served needs of more than [Number] customers in busy [Type] environment.
- Helped over [Number] guests every day by processing payments, monitoring reward accounts and resolving service concerns.
- Worked with [Job title]s to complete daily counts and maintain funds security to minimize theft and mismanagement risks.
- Used hand scanners and computer tracking systems to update merchandise locations.
- Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
Customer Service Associate, Cash Office, 03/2019 to 03/2019
Company Name – City, State
Company Name – City, State
- Provided cash handling including sorting and counting coin and currency to make change for associates.
- Trained new associates on POS system and key sales tactics to run cash office.
- Managed customer relations and customer service through daily communication and interaction.
- Balanced safe, prepared tills and prepared register bags for next sales date.
- Processed purchases and handled payment transactions using POS system.
- Preserved revenue streams by utilizing strong communication and negotiation skills, offering refunds as last resort to maintain customer satisfaction.
- Helped [Number] customers every [Timeframe] by approaching conversations with positive attitude and [Action].
- Demonstrated items to customers and created customer awareness, interest and sales.
- Maintained clean personal appearance, modeled store's outfits when working clothing department settings and wore uniforms per company policy.
- Actively supported [Job Title]s and [Job Title]s by quickly responding to questions via phone and email and finding appropriate solutions to [Type] and [Type] issues.
- Greeted customers entering store and promoted sales or special programs.
- Skilled using cash register including processing sales discounts and refunds.
- Collected customer feedback and made process changes to exceed customer satisfaction goals [Number]%.
- Collaborated with store management and program leadership to suggest actionable improvements and corrective action plans.
- Handled over [Number] calls per shift signing up new customers, retrieving customer data, presenting relevant product information and cancelling services.
- Operated in dynamic, high-volume environments to provide skilled assistance to more than [Number] customers each day.
- Supported branding strategy by ensuring product displays aligned with corporate standards.
- Advocated for customers and reported on observed areas for product or service improvement.
- Increased regulatory compliance by accurately completing tasks and adhering to safety regulations.
- Prepared bank deposits and corporate cash shipments.
- Maintained clean sales floor and straightened and faced merchandise.
- Entered customer interaction details in [Software] to track requests, document problems and record solutions offered.
- Educated customers on promotions to enhance sales.
- Fielded phone calls to main business line to gather information and answer inquiries.
- Achieved and consistently exceeded revenue quota through product and service promotion during routine calls.
- Communicated guest and employee requests to management for issue resolution.
- Processed accurate and efficient sales and return transactions to facilitate customer satisfaction.
- Assisted with price verifications and implemented adjustments for discounts or promotions.
- Implemented department asset protection procedures that identified and minimized profit loss by [Number]%.
- Issued receipts and processed refunds, credits, or exchanges.
- Researched and resolved account discrepancies.
- Followed company policies, procedures and practices for accurate recordkeeping and loss prevention.
- Utilized basic sales strategy to engage customers and present solutions to suit individual needs.
- Advocated for customers and reported on observed areas for product or service improvement.
- Provided primary customer support to internal and external customers in fast-paced environment.
- Improved operational efficiencies while managing customers requests, store inventory, transactions, new purchase orders and pricing needs.
- Improved operational efficiencies while managing customers requests, store inventory, transactions, new purchase orders and pricing needs.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Verified totals, checked store transfers and assisted with price changes.
- Set up, tested and balanced registers for front-end employees.
Education
Bachelor's: Applied ManagementBrigham Young University
Idaho Nails and Hair Tech Business and leadership skills Social media Marketing
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Resume Overview
School Attended
- Brigham Young University
Job Titles Held:
- Hairstylist
- Cashier, Sales Associate, Replenishment, Restock
- Customer Service Associate, Cash Office
Degrees
- Bachelor's : Applied Management
