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Hairstylist Resume Example

Resume Score: 80%

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HAIRSTYLIST
Professional Summary
Skills
  • Cashiering
  • Relatable
  • Cleanliness
  • Personable
  • Replenishment and
  • Teamwork
  • Owner Salon
  • Salon Services 2004-2018
  • Owned Salon
  • Served a clean environment
  • Satisfied customers
  • Personable
  • Maintained professional image
  • 2016-20218
  • Bed Bath &Beyond
  • Maintained and assisted in keeping customers satisfied
  • Kept station clean and organized
  • Promoted after only six months because of my strong work ethic and willingness to learn
  • Michaels Crafts 2018- Laid Off
  • Created an immersive working shopping experience through many services
  • Cash Office/ Promoted after 6 months.
  • Managed inventory Cashier/Replenishment
  • Cashier
  • Cashiering
  • Image
  • Inventory
  • Leadership skills
  • Marketing
  • Office
  • Teamwork
Work History
Hairstylist, 01/2014 to 05/2020
Tresse Salon – Colorado Springs, CO
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Kept work areas, tools and equipment clean and properly sanitized to minimize risk and cross-contamination.
  • Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
  • Assessed customer hair texture, treatment history and desired outcome to identify appropriate services.
  • Evaluated client needs and recommended treatments and strategy to achieve desired result, while maintaining hair health.
  • Serviced high-profile clients with intricate coloring and highlighting techniques.
  • Processed payments by entering sales in register.
  • Represented desired product features in shoots to enhance appearance and improve consumer purchasing numbers.
  • Maintained seasonal snip chart and updated company-based tracking document to record all solid color approvals.
  • Educated customers on products, including [Type] and [Type] to maximize benefits.
  • Used scissors, trimmers, clippers, razors and brushes on over [Number] customers with [Number]% customer satisfaction rate.
  • Designed individualized plans to assist customers in healing damaged or dry hair.
  • Kept detailed records of customer information and services provided to increase return customers by [Number].
  • Counted and documented opening and closing cash amounts daily.
  • Introduced salon to alternative hair therapies involving natural products to bring in over [Number] new clients.
  • Trimmed, cut and shaped hair and hairpieces based on customer preference for [Number] daily customers.
  • Maintained regular client list of up to [Number] repeat customers while handling [Number] walk-in clients daily.
  • Resolved guest complaints about service or style.
  • Escorted guests to and from treatment rooms.
  • Distributed business cards outside of salon to generate new business.
  • Increased return customers by [Number]% through cutting, coloring and styling clients' hair with precision.
  • Created memorable customer experiences by including special services such as head and neck massages during appointments.
  • Performed in-home services for elderly clients unable to travel to salon.
  • Suggested treatments and styles to suit customers' appearance and desired look.
  • Provided [Product or Service] by [Action] for gorgeous results.
  • Sold and promoted hair care products and cosmetics, helping increase salon revenues by [Number]%.
  • Completed safety training and certifications.
  • Expanded client base by [Number]% through direct referrals.
  • Organized sales area and work station to showcase [Product] and increase sales by [Number]%.
  • Determined appropriate hair treatments based on conditions and textures.
  • Accumulated [Number]+ clients weekly through one-on-one, personal service.
  • Monitored [Type] trends to stay on top of fashions and better serve customer needs.
  • Offered color swatches to help clients choose desired hair color.
  • Answered over [Number] phone calls daily to assess customer needs, schedule appointments and give advice about hairstyle and color options.
  • Weighed lab samples and pigments to achieve proper color.
  • Sanitized and organized station and tools by [Action] and [Action].
  • Shampooed, conditioned and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase [Product] sales by [Number]%.
  • Recorded notes for future reference, including customer preferences and services delivered.
  • Completed wet styling, thermal styling, permanent waving and hair relaxing services on over [Number] clients daily.
  • Permed, relaxed and bleached hair for over [Number] customers daily.
  • Cleaned and maintained entire salon, including cut and wash stations, waiting area and product shelves.
  • Cleaned, maintained and sterilized tools to increase lifetime and cut spending by [Number]%.
Cashier, Sales Associate, Replenishment, Restock, 06/2017 to 11/2019
Bed Bath & Beyond Inc. – Monroe, LA
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Added inventory to shelves, racks, bins and displays according to restocking procedures.
  • Operated cash register for cash, check and credit card transactions with [Number]% accuracy.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Reviewed and resolved differences between accounting information and cash drawer.
  • Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Maintained records related to sales, returns and inventory availability.
  • Trained and developed new sales team associates in products, selling techniques and company procedures.
  • Maintained organized, presentable merchandise to drive continuous sales.
  • Trained and developed [Job Title]s in company processes, product knowledge, customer service and selling techniques.
  • Boosted sales by conferring with customers to evaluate [Product or Service] requirements and recommend best-fit company offerings.
  • Assisted customers by answering questions and fulfilling requests.
  • Rotated stockroom inventory for freshness.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Increased account base by [Number] to [Number] over [Timeframe], leveraging networking and referrals.
  • Closed over $[Amount] in sales each [Timeframe], including preparing contracts and processing order forms.
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
  • Constructed pallets for sales floor and moved items safely using pallet jacks.
  • Achieved perfect attendance record for [Number] months consecutively.
  • Increased sales [Number]% by offering advice on purchases and promoting additional products.
  • Completed sales in excess of $[Amount] with near-zero error rate using POS system.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Trained as [Job title] and provided back-up coverage to provide customers with optimal support.
  • Evaluated inventory and delivery needs, optimizing strategies to meet customer demands.
  • Drove team revenue totals by bringing in over $[Amount] in sales.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Requested official identification for [Type] purchases and verified details, consistently meeting strict legal standards of underage sales.
  • Efficiently processed new orders, completing [Number]+ daily transactions with remarkable accuracy.
  • Educated customers on promotions to enhance sales.
  • Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
  • Worked closely with [Job title] to solve problems and handle customer concerns.
  • Maintained customer satisfaction while handling [Type] product returns quickly and professionally.
  • Created attractive and eye-catching displays and end caps to promote specific stock to customers.
  • Assisted customers with special services, account updates and promotional options.
  • Liaised with customers and recommended specific products and specials, aligning with individual needs, requirements and specifications.
  • Served needs of more than [Number] customers in busy [Type] environment.
  • Helped over [Number] guests every day by processing payments, monitoring reward accounts and resolving service concerns.
  • Worked with [Job title]s to complete daily counts and maintain funds security to minimize theft and mismanagement risks.
  • Used hand scanners and computer tracking systems to update merchandise locations.
  • Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
Customer Service Associate, Cash Office, 03/2019 to 03/2019
Michaels Craft – Monroe,La, LA
  • Provided cash handling including sorting and counting coin and currency to make change for associates.
  • Trained new associates on POS system and key sales tactics to run cash office.
  • Managed customer relations and customer service through daily communication and interaction.
  • Balanced safe, prepared tills and prepared register bags for next sales date.
  • Processed purchases and handled payment transactions using POS system.
  • Preserved revenue streams by utilizing strong communication and negotiation skills, offering refunds as last resort to maintain customer satisfaction.
  • Helped [Number] customers every [Timeframe] by approaching conversations with positive attitude and [Action].
  • Demonstrated items to customers and created customer awareness, interest and sales.
  • Maintained clean personal appearance, modeled store's outfits when working clothing department settings and wore uniforms per company policy.
  • Actively supported [Job Title]s and [Job Title]s by quickly responding to questions via phone and email and finding appropriate solutions to [Type] and [Type] issues.
  • Greeted customers entering store and promoted sales or special programs.
  • Skilled using cash register including processing sales discounts and refunds.
  • Collected customer feedback and made process changes to exceed customer satisfaction goals [Number]%.
  • Collaborated with store management and program leadership to suggest actionable improvements and corrective action plans.
  • Handled over [Number] calls per shift signing up new customers, retrieving customer data, presenting relevant product information and cancelling services.
  • Operated in dynamic, high-volume environments to provide skilled assistance to more than [Number] customers each day.
  • Supported branding strategy by ensuring product displays aligned with corporate standards.
  • Advocated for customers and reported on observed areas for product or service improvement.
  • Increased regulatory compliance by accurately completing tasks and adhering to safety regulations.
  • Prepared bank deposits and corporate cash shipments.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Entered customer interaction details in [Software] to track requests, document problems and record solutions offered.
  • Educated customers on promotions to enhance sales.
  • Fielded phone calls to main business line to gather information and answer inquiries.
  • Achieved and consistently exceeded revenue quota through product and service promotion during routine calls.
  • Communicated guest and employee requests to management for issue resolution.
  • Processed accurate and efficient sales and return transactions to facilitate customer satisfaction.
  • Assisted with price verifications and implemented adjustments for discounts or promotions.
  • Implemented department asset protection procedures that identified and minimized profit loss by [Number]%.
  • Issued receipts and processed refunds, credits, or exchanges.
  • Researched and resolved account discrepancies.
  • Followed company policies, procedures and practices for accurate recordkeeping and loss prevention.
  • Utilized basic sales strategy to engage customers and present solutions to suit individual needs.
  • Advocated for customers and reported on observed areas for product or service improvement.
  • Provided primary customer support to internal and external customers in fast-paced environment.
  • Improved operational efficiencies while managing customers requests, store inventory, transactions, new purchase orders and pricing needs.
  • Improved operational efficiencies while managing customers requests, store inventory, transactions, new purchase orders and pricing needs.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Verified totals, checked store transfers and assisted with price changes.
  • Set up, tested and balanced registers for front-end employees.
Education
Bachelor's: Applied ManagementBrigham Young University
  • Idaho
  • Nails and Hair Tech
  • Business and leadership skills
  • Social media Marketing
    • Build Your Own Now

    Resume Overview

    Companies Worked For:

    • Tresse Salon
    • Bed Bath & Beyond Inc.
    • Michaels Craft

    School Attended

    • Brigham Young University

    Job Titles Held:

    • Hairstylist
    • Cashier, Sales Associate, Replenishment, Restock
    • Customer Service Associate, Cash Office

    Degrees

    • Bachelor's : Applied Management

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