Ambitious hairstylist offering 4 going on 5 years of experience delivering modern and classic hair designs and techniques for men, women and children. Conversational and energetic with expertise in fostering client loyalty to drive revenue. Skilled in interpreting client requests and achieving superior results with every service.
Skills
Hair maintenance expert
Customer buying habits
Texturizing services specialist
Marketing familiarity
Waxing service provider
Customer consultation
Highlights and lowlights
Scalp Treatments
TN Licensed Cosmetologist
Education
Jenny Lea Academy Of CosmetologyJohnson City, TNExpected in 02/2016 ā āCertificate:Cosmetology - GPA:
Dobyns Bennett High SchoolKingsport, TN, Expected in 05/2012 ā āHigh School Diploma: - GPA:
Work History
Marriott Vacations Worldwide - Hairstylist Saint George, UT, 06/2016 - Current
Evaluated client needs and recommended treatments and strategy to achieve desired result, while maintaining hair health.
Kept work areas, tools and equipment clean and properly sanitized to minimize risk and cross-contamination.
Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
Assessed customer hair texture, treatment history and desired outcome to identify appropriate services.
Trimmed, cut and shaped hair and hairpieces based on customer preference for 15 to 20 daily customers.
Promoted products and services on social media platforms to increase reach, engage with potential clients and showcase service portfolio.
Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
Booked over [Number] daily customer appointments in [Software].
Shampooed, conditioned and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase [Product] sales by [Number]%.
Suggested treatments and styles to suit customers' appearance and desired look.
Determined appropriate hair treatments based on conditions and textures.
Offered color swatches to help clients choose desired hair color.
Increased return customers by [Number]% through cutting, coloring and styling clients' hair with precision.
Kept detailed records of customer information and services provided to increase return customers by [Number].
Processed payments by entering sales in register.
Completed safety training and certifications.
Offered highly skilled and diverse salon services to over [Number] daily customers, including cuts, color services and extensions.
Supported reception efficiency by taking phone calls, inputting appointments and collecting payments.
Festival Foods - Cashier Hartford, WI, 03/2014 - 02/2016
Processed POS transactions, including checks, cash and credit purchases or refunds.
Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
Restocked, arranged and organized merchandise in front lanes to drive product sales.
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Requested official identification for alcohol or tobacco purchases and verified details, consistently meeting strict legal standards of underage sales.
Counted cash in register drawer at beginning and end of shift.
Worked with cashieres to complete daily counts and maintain funds security to minimize theft and mismanagement risks.
Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
Operated cash register for cash, check and credit card transactions with 100% accuracy.
Festival Foods - Cashier Green Bay, WI, 11/2012 - 02/2014
Processed POS transactions, including checks, cash and credit purchases or refunds.
Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
Reviewed and resolved differences between accounting information and cash drawer.
Restocked, arranged and organized merchandise in front lanes to drive product sales.
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Requested official identification for alcohol or tobacco purchases and verified details, consistently meeting strict legal standards of underage sales.
Counted cash in register drawer at beginning and end of shift.
Worked with cashiers to complete daily counts and maintain funds security to minimize theft and mismanagement risks.
Helped over [Number] guests every day by processing payments, monitoring reward accounts and resolving service concerns.
Completed manual and machine counts of funds for transactions valued at over $[Amount].
Educated customers on promotions to enhance sales.
Worked closely with manager to solve problems and handle customer concerns.
Increased sales 100% by offering advice on purchases and promoting additional products.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Assisted customers by answering questions and fulfilling requests.
Prepared and submitted end-of-shift reports using [Software].
Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
Served needs of more than 40 customers in busy fast paced environment.
Operated cash register for cash, check and credit card transactions with 100% accuracy.
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