LiveCareer-Resume

graveyard resume example with 5+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success. Motivated customer service and sales professional seeking increasing responsibility in retail environment. Remarkable leading new employees and maximize team performance. Skilled Head Cashier specializing in sales, service and team leadership. Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments. Effectively meet front-end needs with skilled merchandising, customer support and register management. Proficient in processing purchases and returns with high accuracy and diligent attention to details. Sales expert promotes products and works to boost store profits. Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation.

Skills
  • Sales Techniques
  • Project Management
  • Staff Development
  • Managing Operations and Efficiency
  • Complex Problem Solving
  • Work Planning and Prioritization
  • Teamwork and Collaboration
  • Performance Tracking and Evaluation
  • Team Leadership
  • Goal Setting
Experience
05/2018 to 12/2023 Graveyard Tower Automotive | Avon, OH,
  • Leveraged leadership skills to identify deficiencies and opportunities to improve policies, procedures and controls.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Entered time and attendance logs in preparation for payroll.
  • Trained employees on additional job positions to maintain coverage of roles.
  • Conducted quality, timely performance feedback and performance appraisals.
  • Communicated company directives and programs to associates and ensured all follow-up items were completed accurately and timely.
  • Led team meetings and one-on-one coaching sessions to continuously improve performance.
  • Accomplished financial objectives by forecasting requirements, scheduling expenditures and preparing annual budgets.
  • Maintained adequate staffing to meet objectives within budget.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Exercised good judgment and decision-making in escalating concerns and resolving issues.
  • Monitored staff performance and addressed issues.
  • Recruited and hired qualified candidates to fill open positions.
  • Determined marketing strategies by reviewing operating and financial statements and departmental sales records.
03/2022 to 04/2022 Shipping and Receiving Associate Michael Foods Inc | Moses Lake, WA,
  • Compared bills of lading against actual merchandise received, inspected for damaged goods and coordinated distribution to correct departments.
  • Compared shipping routes or methods to determine least environmental impact.
  • Checked items to be shipped against work orders to confirm correct quantities, destination and routing.
  • Traced missing material and shipments through vendor and customer communications.
  • Monitored merchandise received and shipped from facility in computer system.
  • Maintained inventory of shipping materials and supplies.
  • Obtained required documentation to process shipments and support movement.
  • Determined shipping methods, routes or rates for materials to be shipped.
  • Troubleshot issues related to shipping and receiving in compliance with corporate procedures.
  • Inspected and recorded incoming and outgoing orders for count, damage and dates.
05/2019 to 02/2022 Forklift Driver CH Robinson | City, STATE,
  • Maneuvered forklift over and around loaded pallets, boxes and other materials.
  • Maintained yard appearance, keeping ground clean and clear.
  • Picked orders from storage, wrapped and staged for shipments.
  • Transported material to correct locations and documented inventory changes.
  • Picked up warehouse debris and deposited waste into appropriate piles and stacked baled trash.
  • Communicated with supervisor and other warehouse staff to coordinate work.
  • Checked shipments for damaged or incorrect items.
  • Unloaded incoming items from trucks and rail cars and transported materials to staging area.
  • Tied and secured loads to prevent shifting or damage to items.
  • Used loaders, hand trucks, forklifts and cranes.
  • Squared stacked displayed materials for safe and orderly conditions.
  • Loaded items to maximize work efficiency.
  • Transported, loaded, unloaded and stacked materials.
  • Inspected lifts before use to prevent damage to goods.
Education and Training
Expected in 09/2018 to to High School Diploma | Banning Acads Of Creative And Innovative Scis High School, Wilmington, CA GPA:
Status -
Languages
English:
Native/ Bilingual
Negotiated:
Spanish:
Professional
Negotiated:
Accomplishments
  • Consistently maintained high customer satisfaction ratings.
  • Created highly effective new program that significantly impacted efficiency and improved operations.
Activities and Honors
  • Member, Alumni Association

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Resume Overview

School Attended

  • Banning Acads Of Creative And Innovative Scis High School

Job Titles Held:

  • Graveyard
  • Shipping and Receiving Associate
  • Forklift Driver

Degrees

  • High School Diploma

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