Front Desk Medical Receptionist Resume Example

Love this resume?

By clicking Build Your Own Now, you agree to our Terms of Use and Privacy Policy

Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Friendly Medical Receptionist offering excellent skills in patient relations and office management. Skilled using Athena, Centricity and other Scheduling programs to appointment scheduling system to manage over 150+ patients weekly. Organized and accurate in managing patient flow.

  • Technical Library Maintenance
  • Medical Report Preparation
  • Certified Medical Administrative Specialist
  • Problem Solving
  • Organization and Time Management
  • Preparing Treatment Rooms
  • Supply Ordering
  • Equipment Troubleshooting and Maintenance

  • Taking Client Histories
  • Data Entry Software
  • Appointment Scheduling
  • Administering Medications
  • Administrative Tasks
  • Customer Service
  • Verbal and Written Communication
  • Medical Recordkeeping
  • Critical Thinking
  • Medical Charting
  • Cleaning and Sterilizing
  • Advising Patents
  • Detail-Oriented
  • Relationship Building
  • Inventory Management
  • Payment Scheduling and Collection
  • Outpatient Procedures
  • Employee Scheduling
  • Insurance Authorizations
  • HIPAA Compliance
  • Office Management
  • Referral Verification
  • Data Entry
  • Collecting Patient Specimens and Tests
  • Collaboration and Teamwork
  • Medical Records Verification
  • Prescription Refills
  • Staff Leadership
  • Cash Handling
  • Mail Distribution
  • Adaptable and Flexible
  • Computer Proficiency
  • Current Medical Assistant Certification
Work History
02/2019 to Current
Front Desk Medical Receptionist Care Atc Inc Leesburg, FL,
  • Referred and screened patients to make best use of resources, triage staff and serve community members.
  • Completed clerical duties and tasks for clinic
  • Used computer programs and registration systems to schedule patients for routine and complex procedures.
  • Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
  • Verified and updated demographic and other personal information for clients with respect to personal boundaries when asking for important details.
  • Promptly answered multi-line phone system and greeted callers enthusiastically.
  • Adhered to strict HIPAA guidelines at all times to protect patient privacy.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Kept waiting room neat and organized at all times by stacking magazines, removing trash and overseeing covid-19 intake screening.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Carefully transcribed phone messages and relayed to appropriate personnel within 5-10 minutes of each call.
  • Scheduled, rescheduled and handled cancelled appointments for patients.
  • Checked patient data including insurance, demographic and health history to keep information current.
  • Obtained payments from patients and scanned identification and insurance cards.
06/2018 to 01/2021
Server Trainer Erickson Living New Providence, NJ,
  • Taught servers to memorize menu ingredients and provide information on preparation methods.
  • Checked identification to enforce age regulations for alcoholic beverages.
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
  • Managed food resources, memorized orders and coordinated service in 3-7 tables in restaurant.
  • Investigated and integrated enhanced service and team management strategies to boost business profits.
  • Trained new team members on restaurant procedures, menu items and performance strategies.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Always energetic, happy, and eager to please
08/2009 to 01/2020
Medical Records Specialist/MA/Therapy Tech/Translator TSAOG City, STATE,
  • Kept accurate log of all requests for medical information and records.
  • Sorted materials and filed according to guidelines.
  • Accurately pulled patient records for upcoming appointments and procedures, typically within 24-hour period.
  • Communicated effectively with staff, patients and insurance companies by email and telephone.
  • Identified new methods to optimize medical records management.
  • Managed electronic medical records for thousands of patients.
  • Maintained relationships with medical providers, suppliers and reporters.
  • Maintained patient charts and accurately recorded new information.
  • Followed up with patients about medical and healthcare processes.
  • Utilized Athena to manage and confirm patient data, such as insurance, demographic and medical history information.
  • Evaluated department procedures and recommended improvements to maximize efficiency.
  • Reviewed medical records for completeness and filed records in alphabetic and numeric order.
  • Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.
  • Responded to requests for information from various individuals by providing Work Comp, disability, and Ins. documents.
  • Trained 3 direct reports on department procedures and policies to maximize department effectiveness.
  • Daily use of translator for medical staff. (Spanish).
  • Guided patients as per medical staff on direction for therapy exercises.
Expected in 05/2007
Associate of Science: Certified Medical Assistant
San Antonio College - San Antonio, TX
Native or Bilingual

By clicking Build Your Own Now, you agree to our Terms of Use and Privacy Policy

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:


Resume Strength

  • Formatting
  • Measurable Results
  • Personalization
  • Strong Summary
  • Target Job
  • Word Choice

Resume Overview

School Attended
  • San Antonio College
Job Titles Held:
  • Front Desk Medical Receptionist
  • Server Trainer
  • Medical Records Specialist/MA/Therapy Tech/Translator
  • Associate of Science

Similar Resume

View All
Front Desk Medical Receptionist
Front Desk Medical Receptionist
Front Desk Medical Receptionist