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Front Desk Medical Receptionist Resume Example

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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

Friendly Medical Receptionist offering excellent skills in patient relations and office management. Skilled using Athena, Centricity and other Scheduling programs to appointment scheduling system to manage over 150+ patients weekly. Organized and accurate in managing patient flow.

Skills
  • Technical Library Maintenance
  • Medical Report Preparation
  • Certified Medical Administrative Specialist
  • Problem Solving
  • Organization and Time Management
  • Preparing Treatment Rooms
  • Supply Ordering
  • Equipment Troubleshooting and Maintenance

  • Taking Client Histories
  • Data Entry Software
  • Appointment Scheduling
  • Administering Medications
  • Administrative Tasks
  • Customer Service
  • Verbal and Written Communication
  • Medical Recordkeeping
  • Critical Thinking
  • Medical Charting
  • Cleaning and Sterilizing
  • Advising Patents
  • Detail-Oriented
  • Relationship Building
  • Inventory Management
  • Payment Scheduling and Collection
  • Outpatient Procedures
  • Employee Scheduling
  • Insurance Authorizations
  • HIPAA Compliance
  • Office Management
  • Referral Verification
  • Data Entry
  • Collecting Patient Specimens and Tests
  • Collaboration and Teamwork
  • Medical Records Verification
  • Prescription Refills
  • Staff Leadership
  • Cash Handling
  • Mail Distribution
  • Adaptable and Flexible
  • Computer Proficiency
  • Current Medical Assistant Certification
Work History
02/2019 to Current
Front Desk Medical Receptionist Care Atc Inc Leesburg, FL,
  • Referred and screened patients to make best use of resources, triage staff and serve community members.
  • Completed clerical duties and tasks for clinic
  • Used computer programs and registration systems to schedule patients for routine and complex procedures.
  • Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
  • Verified and updated demographic and other personal information for clients with respect to personal boundaries when asking for important details.
  • Promptly answered multi-line phone system and greeted callers enthusiastically.
  • Adhered to strict HIPAA guidelines at all times to protect patient privacy.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Kept waiting room neat and organized at all times by stacking magazines, removing trash and overseeing covid-19 intake screening.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Carefully transcribed phone messages and relayed to appropriate personnel within 5-10 minutes of each call.
  • Scheduled, rescheduled and handled cancelled appointments for patients.
  • Checked patient data including insurance, demographic and health history to keep information current.
  • Obtained payments from patients and scanned identification and insurance cards.
06/2018 to 01/2021
Server Trainer Erickson Living New Providence, NJ,
  • Taught servers to memorize menu ingredients and provide information on preparation methods.
  • Checked identification to enforce age regulations for alcoholic beverages.
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
  • Managed food resources, memorized orders and coordinated service in 3-7 tables in restaurant.
  • Investigated and integrated enhanced service and team management strategies to boost business profits.
  • Trained new team members on restaurant procedures, menu items and performance strategies.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Always energetic, happy, and eager to please
08/2009 to 01/2020
Medical Records Specialist/MA/Therapy Tech/Translator TSAOG City, STATE,
  • Kept accurate log of all requests for medical information and records.
  • Sorted materials and filed according to guidelines.
  • Accurately pulled patient records for upcoming appointments and procedures, typically within 24-hour period.
  • Communicated effectively with staff, patients and insurance companies by email and telephone.
  • Identified new methods to optimize medical records management.
  • Managed electronic medical records for thousands of patients.
  • Maintained relationships with medical providers, suppliers and reporters.
  • Maintained patient charts and accurately recorded new information.
  • Followed up with patients about medical and healthcare processes.
  • Utilized Athena to manage and confirm patient data, such as insurance, demographic and medical history information.
  • Evaluated department procedures and recommended improvements to maximize efficiency.
  • Reviewed medical records for completeness and filed records in alphabetic and numeric order.
  • Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.
  • Responded to requests for information from various individuals by providing Work Comp, disability, and Ins. documents.
  • Trained 3 direct reports on department procedures and policies to maximize department effectiveness.
  • Daily use of translator for medical staff. (Spanish).
  • Guided patients as per medical staff on direction for therapy exercises.
Education
Expected in 05/2007
Associate of Science: Certified Medical Assistant
San Antonio College - San Antonio, TX
GPA:
Languages
Spanish:
Native or Bilingual
Negotiated:

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88Good

Resume Strength

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  • Strong Summary
  • Target Job
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Resume Overview

School Attended
  • San Antonio College
Job Titles Held:
  • Front Desk Medical Receptionist
  • Server Trainer
  • Medical Records Specialist/MA/Therapy Tech/Translator
Degrees
  • Associate of Science

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