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Floor Leader Resume Example

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FLOOR LEADER
Professional Summary
Sales Associate who is highly energetic, outgoing and detail-oriented. Handles multiple responsibilities simultaneously while providing exceptional customer service.
Skills
  • Leadership
  • Superb sales professional
  • Cash handling accuracy
​
  • Excellent multi-tasker
  • Time management
  • Organized
Accomplishments
Received  numerous “exceeds expectations” ratings on performance reviews.
Routinely helped many  customers each day in a high-volume retail store.
Constantly met yearly sales goals for 7 years straight.

Experience
Floor Leader
April 2010 to March 2017Macy's － Battle Creek, Mi
Managed and motivated a team of retail employees to meet customer service and profitability goals.
Opened and closed the store, which included counting cash drawers and making bank deposits.
Answered customers' questions and addressed problems and complaints in person and via phone.
Assistant Manager
July 2009 to October 2009Bonworth － Battle Creek, Mi
Opened and closed the store, which included counting cash drawers and making bank deposits.
Helped customers select products that best fit their personal needs.
Production line worker
August 2005 to December 2008Employment Group － Battle Creek, Mi
Made quality heater pipe parts for cars.
Sales Associate /Pricing team Associate
March 1995 to May 2005JC Penney － Battle Creek, Mi
Processed all sales transactions accurate and in a timely fashion.
Informed customers about all product lines and services offered by the company.
Set upcoming sales and markdowns.
Education and Training
Certificate : Office Technology , 1989William L. Dawson － Chicago, IL, United States
GED : General Education, 1981Paul Robeson － Chicago, IL, United States
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Resume Overview

Companies Worked For:

  • Macy's
  • Bonworth
  • Employment Group
  • JC Penney

School Attended

  • William L. Dawson
  • Paul Robeson

Job Titles Held:

  • Floor Leader
  • Assistant Manager
  • Production line worker
  • Sales Associate /Pricing team Associate

Degrees

  • Certificate : Office Technology , 1989
    GED : General Education , 1981

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