floor leader resume example with 9 years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Professional Summary
Team-oriented Retail Specialist who works well in a collaborative environment. While still holding myself accountable demonstrating a high level of ownership and initiative.
Skill Highlights
Seasoned in conflict resolution
Energetic work attitude
Adaptive team player
Media relations training
Deadline-driven
Event planning
Project management
Work Experience
03/2017 to Current
Full time Specialist and Mentor The Buckle – Kansas City, KS,
Built customer and peer confidence by actively listening to their concerns and giving appropriate feedback.
Built and maintained effective relationships with peers and upper management.
Guided others based on individual strengths and unique training. Verified that visual standards were maintained on a regular basis.
Helped drive store initiatives revolving the customer journey
Performed assigned projects and completed checklists in an efficient and accurate manner.
08/2015 to 03/2017
Floor LeaderLush Cosmetics – City, STATE,
Motivating and leading team to meet and exceed daily targets.
Prevented store losses using awareness, attention to detail and integrity.
Posted open job positions on the company site and social media sites.
Achieved high sales percentage with consultative, value-focused customer service approach
Organized weekly sales reports for the sales department to track product success.
Created weekly schedule for 50 employees while effectively zoning power teams during our busiest hours .
02/2012 to 05/2015
Undergraduate Assistant Carmen GonzalezUniversity Of Texas At EL Paso – City, STATE,
Developed presentations for students regarding the benefits of college.
Presented and informed students and faculty with career planning as well as financing options.
Implemented social media training for new staff in promoting different college opportunities that would be engaging for students.
Kept up to speed with rapidly evolving technology.
Analyzed employment-related data and prepared required reports.
Established positive relationships with students, parents, colleagues and administrators.
Kept accurate records of student performance, maintaining the confidentiality of student records and information at all times.
Education and Training
Expected in 2017 to to
Bachelor of Arts: Organizational and Corporate Communication University of Texas At El Paso - El Paso , TX GPA: Status -
Expected in 2013 to to
Associate of Arts: Communication El Paso Community College - El Paso, TX GPA: Status -
Languages
Bilingual Spanish/English
Skills
Strong communication skills, Excellent customer service, financing, leadership skills, media training, Microsoft office, presentations, processes, promotion, sales, Proficient in Spanish, Event planning,Careful and active listener,Strong public speaker, Client Relations,Customer Needs Assessment, Active Learning, and Creative Problem Solving.
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