Financial Crimes Aml Compliance Analyst Manager resume example with 14+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -
Professional Overview

Results-focused management professional offering nine years of progressive leadership experience. Transforms high-potential staff into outstanding leaders who demonstrate the creativity and savvy that is critical to financial and operational success.

Summary of Skills
  • Compliance Advisory
  • Training
  • Voluntarism
  • Project Management
  • Production Management
  • Remediation
  • Organizational Skills,
  • Auditing Review
  • Quality Assurance
  • Attention to Detail
  • Leadership Aptitude
  • Strong Verbal, Written & Communication
  • Suspicious Activity Reporting
  • Received CSE Achievement award for providing solutions to customers relating payments, cash management products
  • Lending Authority

07/2014 to Current
Financial Crimes (AML) Compliance Analyst-Manager State Of Oklahoma Okmulgee, OK,
  • Review/Audit PEP and Sanctions alerts for potential risk and follow required reporting based on BSA/AML requirements
  • Conduct research and QA checks on PEP risk assessments with manage EDD process review
  • Remediation and EDD review for all exited and existing relations while monitoring accounts reported for SAR filings, coordinating account closures and case closures while maintain compliance with OFAC and reporting to FinCen
  • Review TSYS to validate proper statues added to exited relationships with review of potential matches to designated sanctions targets, private list, and prohibited persons.
  • Manage/Update/Investigating reporting for SARs
  • TracClaire and monitoring of Gifts and Entertainment request mitigate risk and stay compliant with the Anti-Bribery and Corruption Act requirements.
  • Provide recommendations and coaching to AML Analyst and managers regarding invalid CIP/KYC details when completing forms
  • Trained and updated training reports for Financial Crimes processes to adhere to required training deadlines

Fraud Detection Analyst

  • Fraud review and detection on current credit card accounts and applications while mitigating risk and losses
  • Review of demographic and transactional information while using data search tools and judgmental analysis with investigative mindset
03/2014 to 06/2014
Compliance Officer AppleOne City, STATE,
  • Managed global documentation for corporations and on various accounts while mitigating risk using KYC, Sanctions, OFAC, and EDD processes. PEP escalations were initiated based on suspicious activities and reports on activity. Daily investigations required managing original specimen documents and archived data to establish new portfolios for existing clients.
  • Managed/Audit reporting and updating for onboarding accounts
2014 to 02/2014
Lending Risk Analyst Chase City, STATE,
  • Fraud review and possible referral of Anti Money Laundering activities (AML) while reviewing credit card accounts and mitigating risk
  • Evaluating credit reports and using search tools to locate customers who have outdated data.
08/2010 to 2014
Investigations Coach & Liaison Discover Financial Services City, STATE,
  • Acting liaison between Headquarters and field employees to coordinate impromptu experience for Discover Home Loans (DHL) initiative using Project Manager Tools to review documentation for pilot rollout while closure and deadlines for operational processes related to the rollout and training for all team leaders, coaches, and agents in customer service.

Marketing Intern/Student Acquisitions Campaigns-

  • Client Servicing and Managing various campaign processes while adhering to Dodd Frank and EMIR regulations
  • Created a legal copy approval electronic repository for acquisitions team for the FDIC and CFPB audits
  • Produced a 25% lift in acquisition for specific segments by conducting focus group research and analyzing the insights related to creative initiatives for direct mail and digital channels.
  • Forecast planning for promotional and seasonal items using ad hoc experience, historical data, current trends and market intelligence to ensure business controls are in place.

Sr. Account Investigator - Coach

  • Handled complex investigations and reviewed documentation for customer accounts while using analytics to mitigate compliance risk and defects for dispute cases which ranked my team at top 56% YOY in 2012.
  • Received CSE Achievement award for providing solutions to customers relating payments, cash management products Credit

Credit Analyst- Manager

  • Created team activities that attributed to a lift in decisions per hour, quality, accounting, and sales metrics for a team of 12 agents which resulted in an increased department performance and prevented AML efforts by identifying suspicious customers.
08/2006 to 08/2010
Collector Coach Bank Of America City, STATE,
  • Implemented executive decisions by serving as a liaison among departments for employees and customers while collecting funds using Automated Clearing House processing which decreasing charge off rates by 25%.

Sr. Customer Satisfaction Specialist-

  • Managed customer consumer and business credit card accounts while delivering service for late payments, address change, name change, bill accuracy, ACH/Payment Processing, and solutions.
Expected in 2016
Bachelor of Science: Business Management
Wilmington University - New Castle , DE

Coursework in Business, People, Time, Operations, Regulatory, and Environmental management aspects. The science of management and the constant evolution with various management styles.

Expected in
CAMS Certification:
- ,
Aspiring CAMS Certification
Aspiring CAMS Certification
Technical Skills

Credit Solutions, Liaison, Payment Processing, AML, SAR, Documentation Review, Accounting, Sales, Auditing, Billing, Case Management, Cash Management, Competitive Intelligence, Customer Accounts, Customer Service, Forecasting, Market Intelligence, Marketing, Metrics, Systems Analysis, Business Management, CCD, Lexis Nexis, Ms Office Suite, and TSYS

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Resume Overview

School Attended

  • Wilmington University

Job Titles Held:

  • Financial Crimes (AML) Compliance Analyst-Manager
  • Compliance Officer
  • Lending Risk Analyst
  • Investigations Coach & Liaison
  • Collector Coach


  • Bachelor of Science
  • CAMS Certification

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