Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Self-directed Case Manager and innovative thinker with a knack for developing creative ideas to community issues. Demonstrates hands-on leadership and operational skills with background in case management, homelessness, addiction, and trauma informed care. Seeking a position with the opportunity for new challenges and professional development and advancement.


· Communication with Stakeholders

· Knowledge on Drug and Alcohol Abuse

· Narcan Trainer

· Mental health knowledge

· Community-based resources

· Public outreach

· Problem resolution

· Reasoning ability

· Data collection

· Coordination of Services

· CPR/First Aid Qualified

· Conflict resolution

· Healthy living plans

· MS Office

· Supervisory experience

· Team management

Work History
Family Navigator, 03/2021 - Current
Rwj Barnabas Plainfield, NJ,
  • Provide personal home visits to families on assigned caseload
  • Provide case management to assigned clients on an on-going basis; monitor and document treatment, services, and plan activity goals and strategies, provide linkage to other internal and/or community services and resources, conduct visits, and monitor and assess client status on an on-going basis.
  • Conducts comprehensive needs assessments and screen clients to assist in determining eligibility for service programs and to assess client needs for appropriate services and referrals to effectively meet client needs.
  • Collects and maintains accurate client data and assists with enrollment into appropriate programs.
  • Develops case plans and establishes goals and objectives with client, as appropriate.
  • Participate in and contribute to agency and community networking/referral system; evaluate clients’ needs relative to appropriate program referrals, maintain contact with contract providers and community based organizations to ensure accuracy and fidelity of service referrals to ensure client needs are met in a successful manner.
  • Perform other duties as assigned.
Community Health Worker, 07/2020 - 03/2021
Caregiver Homes Merrillville, IN,
  • Assess client needs, coping skills, and health patterns.
  • Educate and coach clients to help them develop self-care and independence appropriate to their age and developmental level.
  • Establish collaborative partnerships with clients to assist them in examining patterns of health care needs, decisions, lifestyle choices, and utilization of resources which affect their health.
  • Act as a role model to clients in development of negotiation skills for interactions with health care systems and agency personnel.
  • Collaborate with client, family, health care providers and agencies using multidisciplinary, holistic approach to help the client set goals and achieve desired outcome.
  • Work collaboratively with in-patient settings to coordinate seamless care for the client.
  • Utilize professional knowledge, other resources and influence to obtain resources in the most cost-effective manner to best meet the clients developmental, physical, environmental, spiritual, cultural and financial needs.
  • Client outcomes related to healthcare system utilization and functional status.
Case Worker/House Manager, 06/2018 - 07/2020
Columbia University New York, NY,
  • Provide consultations to develop and implement practices for communicating with clients and stakeholders.
  • Assist in health problem investigation.
  • Admits new clients by reviewing records and applications.
  • Intervene in client crisis.
  • Set up learning opportunities for the clients.
  • Supervision of staff.
  • Maintain client records by reviewing case notes, logging events and progress.
  • Link clients to community supports.
  • Collaborate with community agencies to establish facilities and programs for clients.
  • Coordinate counseling efforts with mental health professionals or other health professionals, such as doctors, nurses, or social workers.
  • Participate in case conferences or staff meetings.
  • Intakes and Assessments.
  • Evaluate potential clients based on eligibility guidelines while conducting comprehensive interviews to collect demographic information and income eligibility for maximization of program assistance.
  • Perform other duties as assigned.
Prevention Coordinator, 04/2016 - 01/2018
Health Department City, STATE,
  • Collaborated with community leaders, organizations and public agencies to promote the organization's community service programs.
  • Collaborated with community members to educate the public regarding issues such as drug abuse prevention.
  • Served as a member on the Local Drug and Alcohol Abuse Council.
  • Addressed questions and concerns from the public.
  • Teach drug education to middle and high school students.
  • Monitors data collection to identify problem areas in the community, and manage communication projects funded extramurally.
  • Conducts training's for staff and other State and local agencies, schools, local businesses, and community groups.
  • Prepares grant proposals for addictions and prevention projects.
  • Develop and maintain a wide variety of alcohol and drug abuse educational services for use by school personnel, public organizations, and the general public.
Master of Science: Human Services/Social and Community Services, Expected in 2020
Capella University - Minneapolis, MN
GPA: 3.9
Bachelor of Science: Criminal Justice, Human Services, Expected in 2015
University of Phoenix - Tempe, AZ,

GPA: 3.69


Narcan Trainer

CPR/First Aid Qualified

CHW Certification

Youth Mental Health First Aid Instructor

Member of the Drug Free Caroline Coalition. Member of the Local Drug and Alcohol Council.

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Resume Overview

School Attended

  • Capella University
  • University of Phoenix

Job Titles Held:

  • Family Navigator
  • Community Health Worker
  • Case Worker/House Manager
  • Prevention Coordinator


  • Master of Science
  • Bachelor of Science

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