LiveCareer-Resume

examiner resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • Religion:
  • Military service:
  • :
Professional Summary

Thorough Examiner with 10 years of experience in the examiner and claims adjustment field. Strong knowledge of resolution procedures and claim settlement. Experienced handling irate and problematic customers. Organized and professional in stressful situations. Detail-oriented Title Clerk well-versed in receiving, organizing and processing paperwork for purchase property transfers. Adept at managing administrative and customer service requirements efficiently. Bringing excellent communication, time management and problem-solving abilities developed over 20+ years in field. Trustworthy Examiner with 20-year career in Title/Real estate industry . Offering exceptional relationship-building and communication skills. Go-getting Examiner with great listening and verbal communication skills. Outstanding critical thinking and investigative abilities. Committed to ensuring all results comply with federal, state and local regulations. Strong convincing and negotiation power. Background includes working in both administrative and customer-facing positions. Detailed Escrow Office/Post Closer/Closer with 20 years of experience preparing and processing title documents to transfer ownership. Expertise in checking documents for completeness, preparing routine reports and maintaining electronic and paper records.

Skills
  • Title Processing
  • Customer Support Needs Assessment
  • Title Requirements
  • Customer Inquiries
  • Title Deeds
  • Real Estate Title Concepts
  • Customer Communication
  • Local Record Searches
  • Excellent Researching Abilities
  • Closing Disclosures
  • Administrative Management
  • Customer Experience
  • Purchase Agreements
  • Guest Services
  • Schedule Preparation
  • Real Estate Closing Assistance
  • Real Estate Lending Processes
Work History
Examiner, 11/2011 - Current
Assurant Wichita, KS,
  • Contacted appropriate agencies to complete searches, order records and obtain documents.
  • Prepared closing disclosures, post-closing records and disbursements.
  • Searched and analyzed real estate records.
  • Examined and verified 165 titles weekly.
  • Prepared property reports.
  • Compiled lists of mortgages, contracts and other documents pertaining to titles.
  • Provided each member of public with exceptional service and knowledgeable support to maintain smooth operations and happy customers.
  • Assisted with preparation and submission of affidavits, deeds and other records for land purchases.
Escrow Processor, 10/2005 - 01/2010
Homelight Orlando, FL,
  • Assisted customers and clients with closing-related questions.
  • Collaborated with title department to resolve title issues such as legal descriptions, easements, lot splits, vesting and bankruptcies.
  • Conducted closing processes with customers, realtors, lenders and attorneys.
  • Managed and responded to correspondence and inquiries from customers and vendors.
  • Prepared documents for closing and handled complete disbursement and follow up of escrow transactions.
  • Set up escrow transactions, processed deposits and mailed out forms and preliminary title reports for review.
  • Returned executed loan packages to lender for review and approval in accordance with lender instructions.
  • Scheduled closing appointments for seller and buyer or arranged for delivery of documents for out of area closings.
  • Followed-up on status of releases, policies and return of recorded documents.
  • Prepared and delivered projected HUD-1 settlement statements to lender upon request.
  • Examined purchase and sale agreement for potential items of concern and addressed immediately.
  • Communicated requirements and title exception information to clients.
  • Reviewed escrow accounting reports and resolved outstanding check or open file balance issues.
  • Followed industry standard escrow procedures and maintained awareness of regulations governing escrow process.
  • Forwarded title clearing documentation to title officer for approval.
  • Checked signatures and legal descriptions for accuracy and integrity.
  • Managed real estate closing process in compliance with applicable standards and legal requirements.
  • Worked with title group to resolve issues such as easements, lot splits and bankruptcies.
  • Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.
  • Handled customer complaints with relative ease by conducting research, listening carefully and taking appropriate action.
  • Monitored pipelines to track and log status of loans.
  • Explained very technical financial information to applicants in easy to understand language.
  • Compiled closing packages for drafting and presentation accuracy.
Escrow Closer/Post Closer, 03/1995 - 04/2005
Title One, City, STATE,
  • Coordinated and distributed disclosures, schedules and other closing documents.
  • Developed and deepened relationships with clients and associated professionals such as lawyers, lender representatives and mortgage brokers.
  • Researched titles and managed clearing process.
  • Prepared closing disclosures, post-closing records and disbursements.
  • Reviewed legal documents such as mortgage loans, title liens and property easements to assess relevant property factors.
Education
No Degree: Business Administration, Expected in
-
Henry Ford College - Dearborn, MI
GPA:
Status -
Certificate : Medical Secretary, Expected in 03/2011
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Carnegie Institute - Troy,
GPA:
Status -
High School Diploma: , Expected in 05/1990
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St. Alphonsus High School - Dearborn,
GPA:
Status -

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Resume Overview

School Attended

  • Henry Ford College
  • Carnegie Institute
  • St. Alphonsus High School

Job Titles Held:

  • Examiner
  • Escrow Processor
  • Escrow Closer/Post Closer

Degrees

  • No Degree
  • Certificate
  • High School Diploma

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